Magali Declet
Magali Declet at Faulkner Buick GMC West Chester, INC.

Magali Declet | Page 6

Sales Consultant

Faulkner Buick GMC West Chester, INC.

705 Autopark Blvd.
West Chester, PA 19382

5.0
92 Reviews
5.0

92 Reviews

Write a Review

92 Reviews of Magali Declet

February 10, 2024

Dealership Rating
Employee Rating

Very helpful and consumer friendly to work with. They went out of their way to meet our needs. More

by JPMARLAVELLE
Recommend Dealer
Yes

Other Employees Tagged: Magali Declet

Feb 12, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

January 23, 2024

Dealership Rating
Employee Rating

Relaxed, low pressure, friendly, clean environment. Magali was awesome, followed up on requested truck searches and data promptly, was straight forward and honest; exactly what you hope for, but rarely More

by ICM100.PC
Recommend Dealer
Yes

Other Employees Tagged: Magali Declet

Jan 24, 2024

Faulkner Buick GMC West Chester, INC. responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

October 22, 2023

Dealership Rating
Employee Rating

Very professional and easy to work with! Ken Justin and Magali were great! I felt that I was treated with respect and the process was efficient and timely. Highly recommend! More

by NOELLECOKER
Recommend Dealer
Yes

Other Employees Tagged: Ellie Kerchner , Justin Shacknai

Oct 27, 2023

Faulkner Buick GMC West Chester, INC. responded

Noelle, we are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

October 14, 2023

Dealership Rating
Employee Rating

I'm dealing with competent, professionals. I feel a sense of trust with everyone I encounter in the car of my vehicle. More

by JEANE.HARRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst

Oct 16, 2023

Faulkner Buick GMC West Chester, INC. responded

Jeane, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

October 12, 2023

Dealership Rating
Employee Rating

My service rep Leslie is outstanding! Leslie is one of the main reasons I purchased my new truck from Faulkner. The service department is also very well run. More

by STEVE@TRIADINC.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Simonelli, Leslie Hurst

Oct 16, 2023

Faulkner Buick GMC West Chester, INC. responded

Steve, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

September 04, 2023

Dealership Rating
Employee Rating

The dealership was very attentive, the service dept has been accommodating as well timely returns. More

by MKOMAR564
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Jimenez

Sep 05, 2023

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

August 25, 2023

Dealership Rating
Employee Rating

It took quite long to get an oil change and we left the car but it took all day until late afternoon until they got to it. Service said they were backed up. More

by GUTJM06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2023

Faulkner Buick GMC West Chester, INC. responded

GUTJM, thank you for leaving a review regarding our service department. We are sorry to hear your vehicle took too long and we were backed up during your appointment. We aim to offer top-notch service and we realize we missed the mark here. Please reach out to our team if you would like to discuss anything further.

August 17, 2023

Dealership Rating
Employee Rating

My sales person was excellent, the car is superb. My only is the billing that happens at point of sale. I denied extended warranty 3 times before I had to yell. I told him I had limited funds. He jus More

by bdurant1960
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Matthew Mortimer

Aug 22, 2023

Faulkner Buick GMC West Chester, INC. responded

Bdurant, thank you for leaving a review of our dealership. We apologize for the pushiness of the extended warranty. We will be sure to review these comments with our team to ensure this does not happen again.

Aug 24, 2023

bdurant1960 responded

Addressing my issue with bullying would be in your best interest. I hope you are true to your word. Perhaps a Dale Carnegie training for your management would help.

August 04, 2023

Dealership Rating
Employee Rating

This is the second vehicle I purchased here and wish I had not its not well managed and especially the finance area needs a lot of work. Paperwork was missing for over 2 weeks and I feel like they are dis More

by JOHNSONTHOMAS85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joe Demarco

Aug 15, 2023

Faulkner Buick GMC West Chester, INC. responded

Thomas, we apologize for your experience with us. Customer service is our top priority, and we’d like to do our best to correct this situation. Please feel free to call us at (610) 492-7109 and speak to one of our managers so they can assist you. We appreciate your feedback.

July 29, 2023

Dealership Rating
Employee Rating

The service department at Faulkner is very accommodating and courteous. Rusty had my vehicle taken care of and called me when it was ready. More

by KKCJOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rusty Miller , Ken Kovack

Aug 01, 2023

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

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