Magali Declet | Page 8

Very nice experience! Magali, John & Tony were very knowledgeable & helpful throughout the whole process. No pressure what so ever. I got a very good deal on a new Canyon & Magali, John & Tony were very knowledgeable & helpful throughout the whole process. No pressure what so ever. I got a very good deal on a new Canyon & would definitely buy from Faulkner again. More

by Blaz Verified Customer Verified Customer

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Very disappointing!!! From the night I purchased my truck and every week there after for about 5 weeks... Some issues were unforeseen but some issues could have been avoid From the night I purchased my truck and every week there after for about 5 weeks... Some issues were unforeseen but some issues could have been avoided and just to think when I saw my truck and test drove it I was so in love and couldn’t wait to own it. This was by far the worst experience I’ve had buying a car at first the service department was very helpful but than it seemed to have changed once my truck kept coming back every week for different issues that I think should have been checked before the truck was sold. Not having your vehicle for a month but it has been in the shop 4 times is really overwhelming.. The two options I had was to get the truck fixed again or trade it in for something else.... I decided to get the truck fixed instead of going threw that whole trade in process again.. but it seemed to me the sales department nor the service department was helpful with trying to figure out why my car was in the shop so much and I hadn’t had the truck for 30 days yet. I could go on and on about my experience with this truck because no it hasn’t been the best but I hope things get better from here on out as I am a customer and I thought the customer always came first and I will be needing service on my vehicle. More

by Denali Verified Customer Verified Customer

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Everything was great! Service was very accommodating in taking my car and not having an appointment Leslie, Jim and Jack are all very professional,courteous and good nature Service was very accommodating in taking my car and not having an appointment Leslie, Jim and Jack are all very professional,courteous and good natured employees! More

by MYERS7554 Verified Customer Verified Customer

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Great service experience Easy to schedule Got appointment fast and my service advisor Jim was the best. Comfortable waiting area and all work was done fast and done right Easy to schedule Got appointment fast and my service advisor Jim was the best. Comfortable waiting area and all work was done fast and done right More

by ROMANOSTEVE Verified Customer Verified Customer

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Low stress Good job and no pressure. Everyone was very friendly and place was very clean. I would recommend this dealership to others. I have leased and purchas Good job and no pressure. Everyone was very friendly and place was very clean. I would recommend this dealership to others. I have leased and purchased from the dealership. And yes I would buy there again. More

by TAS5561 Verified Customer Verified Customer

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Great buying experience In comparison to past car buying experiences, I have to say this has been the best. I did not feel pressured or rushed to make a decision and the staf In comparison to past car buying experiences, I have to say this has been the best. I did not feel pressured or rushed to make a decision and the staff was very friendly. Would definitely recommend. More

by JESSENIA.CASTILLO0305 Verified Customer Verified Customer

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great deal the people we dealt with went above and beyond to complete our car buy. I would recommend this dealership to anyone who needs a good team to complete the people we dealt with went above and beyond to complete our car buy. I would recommend this dealership to anyone who needs a good team to complete a deal. More

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Excellent customer service Magali has terrific customer service skills. She was friendly from our first contact and put me at ease immediately. She was knowledgeable about the Magali has terrific customer service skills. She was friendly from our first contact and put me at ease immediately. She was knowledgeable about the vehicle I was interested in purchasing and she took the time to demonstrate all of the features. She allowed me to make the decision to purchase my vehicle without any pressure. Magali is a true professional and an asset to Faulkner. More

by STEELERSGIRL8373 Verified Customer Verified Customer

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No customer service and fraud stole my identity Thieves, no customer service, ran my credit after agreed on a trade in and then when I went to pick up the vehicle and turn the trad in key to them th Thieves, no customer service, ran my credit after agreed on a trade in and then when I went to pick up the vehicle and turn the trad in key to them they said that I have to take care of my old vehicle and they have nothing to do with it, also they ran my credit 3 times. I got cursed at pushed out the dealership literally 3 people ganged up against me. I filed a police report and I’m filling a civil suit against them. They are xxxxx thieves and far away from being professional or trustworthy. I advice everyone want to go to this dealership to turn back. I live local and I have connection in the comity of west Chester chamber of commerce and I’m determined to expose these xxxxx not professional thieves to everyone More

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My little blue SUV Thanks so much for all your help with purchasing my new vehicle. It’s always a little scary for me to make such a purchase but Magali, Toni and John d Thanks so much for all your help with purchasing my new vehicle. It’s always a little scary for me to make such a purchase but Magali, Toni and John did a great job and made me feel at ease. More

by MARGIEHARPER25 Verified Customer Verified Customer

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