Maggie Keating

I worked with Maggie and she was terrific. The look and feel of the dealership is clean and professional. I highly recommend Porsche North Olmsted to anyone looking for a new or used car. The look and feel of the dealership is clean and professional. I highly recommend Porsche North Olmsted to anyone looking for a new or used car. More

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Excellent experience ,they surpassed all my expectations, truly the finest Porsche dealer I've ever dealt with. Frank Steffen, the General Manager, is not only professional but one of the nicest individuals. truly the finest Porsche dealer I've ever dealt with. Frank Steffen, the General Manager, is not only professional but one of the nicest individuals. More

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BUYER BEWARE ! I was looking to purchase a used Porsche. The used car sales manager, Q told me he had a model of Porsche I was looking for and quoted a price. I was looking to purchase a used Porsche. The used car sales manager, Q told me he had a model of Porsche I was looking for and quoted a price. I was contacted when the car was at North Olmstead. I went to see the car it had not yet been cleaned and prepped. I was told at that time they would need to do a few things, and inspect the vehicle. When the work was completed, I returned to dealership to do a final inspection and at that time made an initial offer. I was met by sales manager Frank Steffen, as Q was unavailable, I was then informed that price of the vehicle was now considerably more! About a 10-12% increase in the sale price. Mr Steffen, presented himself as an arrogant and somewhat deceptive individual who was somewhat evasive when questioned. When I stated that price was considerably more than I was lead to believe. I was informed that they had to do considerably more work on the car. I then asked to see the work order to see what work was done. I was told by Mr Steffen that the information was not available to me. A copy of the work order was sent to me several days later. The "additional" work that was done included a $400 oil change, $125 charge to replace two wiper blades, $1000 to replace 2 tires.(which had already been discussed with me in my initial discussions with Q.), and $1000 to have the car wash and polished along with the removal of PPF from the front bumper (and if at the invoice for the detailing was correct and honest, the dealership is getting ripped off). Not only did the dealer ship not honor the original sales price but looked to find what ever work that could be done to raise the price with exorbitant charges. I find these types of business practices deceptive and not an organization with which I choose not patronize. Fortunately, I found similar Porsche 987 in pristine condition, impeccably detailed, and with considerably less milage for a substantially better price. I will NOT consider Porsche North Olmsted for any servicing my Porsche will need in the future. On a positive note working with Maggie and Chante was a pleasure and a very positive experience. More

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Porsche North Olmsted surpassed all my expectations, truly the finest Porsche dealer I've ever dealt with. Frank Steffen, the General Manager, is not only professional but one of the nicest individuals. truly the finest Porsche dealer I've ever dealt with. Frank Steffen, the General Manager, is not only professional but one of the nicest individuals. Their service is unparalleled, ensuring they took the best care of me. I highly recommend this dealership for an exceptional and satisfying Porsche experience. More

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Love working with all the employees at the dealership. Frank Sr. and Frank Jr. Are awesome. Frank Sr. and Frank Jr. Are awesome. More

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Maggie is absolutely wonderful! If you are looking to buy a Porsche go see her she will treat you wonderful!! Also great dealership and great people that work there. All very kind a If you are looking to buy a Porsche go see her she will treat you wonderful!! Also great dealership and great people that work there. All very kind and friendly!! More

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Super smooth and easy transaction. Tom, Frank and Maggie were wonderful to work with. Great car buying experience! Tom, Frank and Maggie were wonderful to work with. Great car buying experience! More

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Maggie was extremely professional, knowledgeable, proactive and responsive throughout my entire search/build/purchase transaction. Very enjoyable to work with. Couldn’t recommend her enough and woul proactive and responsive throughout my entire search/build/purchase transaction. Very enjoyable to work with. Couldn’t recommend her enough and would gladly worn with her again! More

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Maggie was outstanding as usual! She did everything possible to accommodate my requests from ordering, changing options and delivering my new 911. I couldn’t be happier with how ever She did everything possible to accommodate my requests from ordering, changing options and delivering my new 911. I couldn’t be happier with how everything turned out; PTS colors, interior specs, options! She stayed late on delivery evening to make sure I was familiar with everything about my new car. This is my second Porsche purchased from her in the past six months! In addition to Maggie, I would like to mention a few other Porsche of North Olmsted staff. Frank Steffen who pulled strings at Porsche to accommodate my many requests. Frank Steffen Jr who always stepped in with sound advise. Tom Mullen and Nicholas Bernard who were very helpful and professional handling pre and post sale. I couldn’t be happier! More

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Always excellent to work with! Would highly recommend!! Maggie is a true pro at her job. Would highly recommend!! Maggie is a true pro at her job. More

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