Maggie Matir | Page 85

I had a recall and part was not available, why set me up with appointment when you don’t have part. Lost time from work with appointment when you don’t have part. Lost time from work More

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The WORST dealership EVER! I went to service my car there and literally NOTHING I asked for was done! I called and spoke to FOUR different service reps and they ALL verified that the proper service was getti and literally NOTHING I asked for was done! I called and spoke to FOUR different service reps and they ALL verified that the proper service was getting done. When I went to pick up my car, they did absolutely NOTHING! I’ll make sure to never visit this place again. More

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Excellent I’ve always received good timing from her and always keep me updated about my services from time to time so I appreciate her always keep me updated about my services from time to time so I appreciate her More

by mona25359659 Verified Customer Verified Customer

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The service department and my service provider Maggie was great. The waiting area was very clean and comfortable, they have an old style game system which is cool. great. The waiting area was very clean and comfortable, they have an old style game system which is cool. More

by aaronjarvis105 Verified Customer Verified Customer

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Everyone was extremely friendly. Mr. Day the check in person helped get my vehicle fixed that day. Maggie the service adviser went above and beyond to help get my vehicle fixed. person helped get my vehicle fixed that day. Maggie the service adviser went above and beyond to help get my vehicle fixed. More

by nicholas.mcgarry Verified Customer Verified Customer

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Great rep.. Service took over 3 hr wait. Asked rep. she stated they haven't started the car yet. Beside that ok. I would go back stated they haven't started the car yet. Beside that ok. I would go back More

by donell_lowe Verified Customer Verified Customer

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Maggie is extremely knowledgeable and friendly! Getting my repair done With her was an absolute pleasure! She is a credit to the EASTCHESTER Chrysler Jeep dealership! my repair done With her was an absolute pleasure! She is a credit to the EASTCHESTER Chrysler Jeep dealership! More

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Maggie is very professional and help me a lot. She’s an asset to your company and follow up with me from the start my car in service until the they completed the service asset to your company and follow up with me from the start my car in service until the they completed the service More

by maritesmenor Verified Customer Verified Customer

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Maggie went above and beyond to assist me. She made my experience very smooth. No issues or concerns and it went better then I expected. She told me what to expect for me in and out. Respected my time. Ca experience very smooth. No issues or concerns and it went better then I expected. She told me what to expect for me in and out. Respected my time. Called me when both cars were ready. Had my car outside for me to pick up after hours also. More

by Sharice Verified Customer Verified Customer

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I unfortunately had to go to the dealership since a light was turning on. I arrived on time for my appointment but the guy receiving told me he could not get my car at 730 (time of my appointment) because he was turning on. I arrived on time for my appointment but the guy receiving told me he could not get my car at 730 (time of my appointment) because he “heard” me saying my appointment was a 10:30.... he told me to leave and come back as he had “bills to pay and that management does not allow him to take cars earlier”, I refused and since I repeated my appointment time he heard and let me in but he stood as he was right as I said 1030.... anyway my concierges asked me is I wanted to stay and wait... good I didn’t because I had to call to find out the status of my car at noon to My non surprise she had NO IDEA what the status of my car was a she said three cars shared my number.... she told me she would figure it out and call me back, which she did not, I texted to the text I received at 1pm and then she called me and told me at three my car as running without oil... with obvious dissatisfaction I asked her if they took ALL morning to figure it out. She gave an excuse (sure) and then told me to pick my car up 45 min later. I arrived at 4 to get my car and the girl in cashier told me to look for Maggie... my concierge.... after looking for her they told me she left for the day and had to go back to cashier and then got my car.... is not the first time I got this kind of POOR SERVICE but now I will not buy another car from the dealership and God forbid I go back for service. More

by guidoantenor Verified Customer Verified Customer

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