Maggie Matir | Page 90

I was ripped off 160.00 for a diagnostic fee for an airbag red light even though there was a recall for the airbags. Total rip off, never going back. They knew they had to do the recall regardless, Ba airbag red light even though there was a recall for the airbags. Total rip off, never going back. They knew they had to do the recall regardless, Bayside Jeep would have never charged me, next time i will pay the tolls and go into queens. More

Report | Print

Use again? My consultant was Maggie. She was very good and did everything she said she would. My car was serviced and I was notified that it was ready. I woul My consultant was Maggie. She was very good and did everything she said she would. My car was serviced and I was notified that it was ready. I would use the service center again although my impression of it before had me seeking services other places. More

by celgor Verified Customer Verified Customer

Report | Print

Great experience Service was very on point and professional. Maggie took my Jeep in right away and kept my informed the entire time from start to finish. MAGGIE and Service was very on point and professional. Maggie took my Jeep in right away and kept my informed the entire time from start to finish. MAGGIE and FANK make a perfect team.. More

by elijah2819 Verified Customer Verified Customer

Report | Print

Maggie was excellent and showed concern for my concerns. Maggie was excellent and showed concern about my concerns. She took out time to answer all of my questions and was very professional and courteous to Maggie was excellent and showed concern about my concerns. She took out time to answer all of my questions and was very professional and courteous to me. More

by djreglove Verified Customer Verified Customer

Report | Print

Friendly service and informative Friendly and informative, patient in the explanation of The service. Service was timely and when told that it was going to be ready it was. Technic Friendly and informative, patient in the explanation of The service. Service was timely and when told that it was going to be ready it was. Technician made sure to include all the information needed in the paperwork. More

by umendez22 Verified Customer Verified Customer

Report | Print

Service .Everyone is always very helpful and explain everything in detail. Very professional and kind enough to make sure my insurance covers the cost of repa .Everyone is always very helpful and explain everything in detail. Very professional and kind enough to make sure my insurance covers the cost of repairs. More

by nypr777 Verified Customer Verified Customer

Report | Print

Overcharged me for car battery&Mr. Frank Perez no explanatio First of all, as I mentioned in my voice message to Mr. Frank Perez, my 2014 Jeep Cherokee was serviced at your Bronx location yesterday. I needed a n First of all, as I mentioned in my voice message to Mr. Frank Perez, my 2014 Jeep Cherokee was serviced at your Bronx location yesterday. I needed a new battery. I see the battery cost $240. Why does the dealership charge 1 hour labor of $149.95 for like a 10 minute job? If one was to buy the battery at NAPA or AUTOZONE, they don't charge labor, you just pay the price of the battery. Second, again as mentioned in my voice message to Mr. Perez, from my Multi-Point Inspection, the Power Steering Fluid section was checked off yellow, which means "Will need future attention". What does that mean? And why wasn't that discussed with me? In addition, my appointment was at 8:15AM, so why did it take soooo long to do this simple job, that I ended up leaving at like 11:00am? I looked up the specifications of my battery, and it has a list price of $177.00 on Mopar's website, but on sale for $133.20. You guys charged me $240! Rip-off!! WHY???? I need someone to respond to my concerns. More

Report | Print

Great service My experience has been great every single time I go in. No complaints besides minor issues with the car itself but that’s due to the manufacturing com My experience has been great every single time I go in. No complaints besides minor issues with the car itself but that’s due to the manufacturing company. Eastchester CJDR has resolved every issue with my car. More

by Tanya Verified Customer Verified Customer

Report | Print

Transmission and other issues Every time I service my vehicle, Margaret is a amazing service rep. Always taking care of me and making sure the vehicle is ready and 100 percent. Every time I service my vehicle, Margaret is a amazing service rep. Always taking care of me and making sure the vehicle is ready and 100 percent. More

by mvasquez9194 Verified Customer Verified Customer

Report | Print

Maggie was awesome! (So was the man who coord. Car drop off) I usually hate dealerships and the people that work there. Maggie was great though. She was responsive, friendly and accommodating. When someone forgo I usually hate dealerships and the people that work there. Maggie was great though. She was responsive, friendly and accommodating. When someone forgot to call me to tell me my car was ready, she was immediately apologetic and even gave me a discount (which I did not expect, but was an unexpected and appreciated bonus). The man who was in charge of directing incoming cars on Friday, October 11 was a joy (I unfortunately did not get his name). But he was so friendly and definitely made my day start off on a good foot. I actually told my husband as I was leaving how friendly everyone was. It was definitely not something I’d experienced at dealerships or mechanic offices before but was so appreciated. More

by nhurley88 Verified Customer Verified Customer

Report | Print