Mahamadou Toure | Page 16

Horrible customer service! They had my car for over 5 days and no one called with updates. I had to call and when I did, almost impossible to get someone in the service dept on the phone. Finally after days and no one called with updates. I had to call and when I did, almost impossible to get someone in the service dept on the phone. Finally after arriving to pick up my SUV my so-called service advisor was very unprofessional with me as she attempted to argue with me. I was confused because I almost forgot I was the actual customer. Also the. receptionist was rude because I continued to call the main number until I was finally able to reach a live person in the service area. I guess she was annoyed with my calling because she no longer greeted my calls with a simple “hello thank you for calling Nissan how can I help you” instead she just transferred me. More

by elijah09222000 Verified Customer Verified Customer

Report | Print

Nissan has a deal for everyone no matter financial or credit status. They have top tier salespeople. credit status. They have top tier salespeople. More

by christian.wanda83 Verified Customer Verified Customer

Report | Print

Great service. Fast negotiation and friendly engagement. High energy team. Loved the celebration culture as customers finalized their deals. Definitely recommend and would return in the future. High energy team. Loved the celebration culture as customers finalized their deals. Definitely recommend and would return in the future. More

Report | Print

I had a great experience at Nissan of Richmond Everyone was very friendly and extremely helpful I would highly recommend them to anyone looking for a new vehicle was very friendly and extremely helpful I would highly recommend them to anyone looking for a new vehicle More

by jenny Verified Customer Verified Customer

Report | Print

Great customer service. Mr. Toure was very helpful and made great suggestions for our needs. The Manager was also helpful. We enjoyed them both. Will recommend. made great suggestions for our needs. The Manager was also helpful. We enjoyed them both. Will recommend. More

by FBRYANT400 Verified Customer Verified Customer

Report | Print

Scheduling was easy. Service advisors friendly. Car ready ahead of Schedule. Will definitely continue to return. Seth even offered a free car wash and told us about a recall. ready ahead of Schedule. Will definitely continue to return. Seth even offered a free car wash and told us about a recall. More

by jhpayne11 Verified Customer Verified Customer

Report | Print

These people are crooks. They are false advertising vehicles to overcharge you when you come in. I recommend people to steer clear of this place! vehicles to overcharge you when you come in. I recommend people to steer clear of this place! More

Report | Print

Had a great experience. The sales team , mikey and bull went above and beyond . Will definitely recommend this dealership. We love our car.. thanks as again.. went above and beyond . Will definitely recommend this dealership. We love our car.. thanks as again.. More

by ALSHIFFLETT68 Verified Customer Verified Customer

Report | Print

This dealership and sales staff provided very great service. Every person was very friendly and were very accomdating to our needs. Overall a great experience service. Every person was very friendly and were very accomdating to our needs. Overall a great experience More

by 3Kings Verified Customer Verified Customer

Report | Print

Very accommodating. Tried to make us happy with deal after some heavy negotiating. Really happy with vehicle. after some heavy negotiating. Really happy with vehicle. More

by KIRWAN33 Verified Customer Verified Customer

Report | Print