Client advisor here at BMW West Houston, the best in town. My goal is to provide an unforgettable experience to all my clients! I will make it happen for you.
Read more7 Reviews
Write a ReviewDealership Experience
5 yrs, 2 mos
Industry Experience
7 yrs, 4 mos
Languages Spoken
English
French
7 Reviews of Mahamane Maiga
April 29, 2024
Overall the dealership itself is very clean and the employees are very friendly. The whole process of purchasing my vehicle was quick and easy. There were a few issues with my vehicle after I purchased employees are very friendly. The whole process of purchasing my vehicle was quick and easy. There were a few issues with my vehicle after I purchased it and took it home. But my sales rep Mahamane Maiga took care of everything and got me a loaner while I waited for my vehicle to be ready. I highly recommend him if you are buying your vehicle from that location, he will do everything he can to help you. I am very disappointed in Mr.Richard Beard, he is a finance manager who finished up my paperwork and took my down payment. I reached out to him first by email with the issues I was having with my vehicle and he never responded to me at all. I kinda felt like he was happy to take my money but not happy to respond to my email. Even if it wasn't part of his job to deal with these type of issues, as a manager I expected at least a response on what I should do. I also felt like he was trying to play with my APR percentage even with my excellent credit score, but thats ok I will refinance with my bank. I also noticed i got charged $899 for PERMAPLATE, this was not mentioned to me at all, but i guess it's my fault for not paying attention. I also feel like my extended warranty was overpriced, watch out for that aswell. More
Other Employees Tagged: Richard Beard
March 20, 2024
Best BMW dealer in Houston! Very patient, understanding, help, judgment free atmosphere and the sales team puts their customers first. Lourdes and BaBa made my car shopping expe Very patient, understanding, help, judgment free atmosphere and the sales team puts their customers first. Lourdes and BaBa made my car shopping experience seamless and stress free! More
Other Employees Tagged: Lourdes Ymson
June 15, 2023
The experience with Crystal Ocasio, Baba (Sales Manager) and Kenneth (finance) has been superb. I was scheduled to test drive a X3. However by the time I got to the dealership, the X3 was sold. I ended up t and Kenneth (finance) has been superb. I was scheduled to test drive a X3. However by the time I got to the dealership, the X3 was sold. I ended up test driving a 530i with Baba. He was very knowledgeable, personable and overall very focused on providing the best information for me to make a decision. Crystal followed up the next day with a very competitive quote for another 530i I had liked. The entire process from that point on till we agreed on the trade-in value & total price for the car was very amiable and reasonable. I was dreading the finance section of the transaction. Kenneth was excellent in his approach and customer orientation. I have had many bad experiences with finance depts at dealerships selling very good cars. Ken was very focused on explaining the various documents I was signing and answering my questions on additional services - with no pressure sales tactics to push unwanted warranties. I really enjoyed the experience. All of them should be commended for their work ethic and customer focus. More
May 31, 2023
My sales representative was Baba. Baba is by far the easiest and most knowledgeable person to work with. He is very passionate about the car industry and it shows. He has diligently r Baba is by far the easiest and most knowledgeable person to work with. He is very passionate about the car industry and it shows. He has diligently responded to all of my questions and concerns and went above and beyond for me. He was extremely professional, patient and responsive. I would recommend everyone to visit this dealership & ask for him. More