Mak Dean | Page 5

Good staff, clean bathrooms, great customer service, friendly staff, they clean your car after service friendly staff, they clean your car after service More

by SHYSTEP Verified Customer Verified Customer

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I do not really want to write 15 words about the service your dealership performed your dealership performed More

by DANIELCOOLEYCPA Verified Customer Verified Customer

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I took my Armada to Cherokee County Nissan for service and a recall, and the experience was top-notch from start to finish. Devin and Mak were beyond helpful and kept me informed every step of the way. Th and a recall, and the experience was top-notch from start to finish. Devin and Mak were beyond helpful and kept me informed every step of the way. They arranged valet service to drop me off and pick me back up, which made the whole process seamless. When I returned, my vehicle was washed, ready, and waiting for me. I would definitely recommend Cherokee County Nissan to anyone looking for great service and an overall excellent experience with their Nissan. More

by GONZALEZ.VICTOR678 Verified Customer Verified Customer

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Oil leaking after oil change,undershields missing retainers and falling down.Fluids not topped off,tire pressures not adjusted.Had to bring the vehicle back to have issues corrected and requested the retainers and falling down.Fluids not topped off,tire pressures not adjusted.Had to bring the vehicle back to have issues corrected and requested the service that was performed to be rechecked,the shields cleaned and reinstalled properly. I purposely did not mention that the washer fluid was not topped off to see how well it was rechecked. Well the washer fluid obviously was not rechecked because it was not topped off.When I mentioned it to Mak my service advisor he looked up from his cell phone and very rudely asked “What do you want me to do,top it off For you right now?” To avoid any further confrontation I just left. On my drive home I noticed all my tires were now overinflated.There was no apology for the substandard service or the inconvenience it caused. In my 34 years as.a Service advisor if I had treated a customer the way Mak Dean treated me I’d have lost my job !! More

by Sanmur823 Verified Customer Verified Customer

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Great communication of the problem & great speed of fixing the problem. My truck was up & running in two days! fixing the problem. My truck was up & running in two days! More

by FITNESSLOVEATL Verified Customer Verified Customer

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Appointment was on time and finished promptly. Professional and friendly service advisor. Didn’t try to oversell and advised of recent software updates Professional and friendly service advisor. Didn’t try to oversell and advised of recent software updates More

by MARCKS141 Verified Customer Verified Customer

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They are quick to get your vehicle back and serviced and out the door in a reasonable time. out the door in a reasonable time. More

by Zach Verified Customer Verified Customer

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First time here. Super easy to book on line. When I arrived, they took me in right away and service was done in about an hour. The dealership was super clean and I w Super easy to book on line. When I arrived, they took me in right away and service was done in about an hour. The dealership was super clean and I wasn’t pressured to get anything I didn’t want. More

by THEBOBBYDENSMORE Verified Customer Verified Customer

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I was in and out of the store within an hour. The staff did an incredible job. The staff did an incredible job. More

by Michael Wills Verified Customer Verified Customer

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Due to health issues, we could not complete purchase when car arrived. The dealership was cooperative & honored the deal we had made. car arrived. The dealership was cooperative & honored the deal we had made. More

by we.creel Verified Customer Verified Customer

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