Mak Dean | Page 9

Everything went well for my appointment. My service advisor was helpful and kept me updated. My service advisor was helpful and kept me updated. More

by JUST.MARQ.JOHN Verified Customer Verified Customer

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The service experienced was the best ever. The issues were addressed and handled well n a good amount of time. The issues were addressed and handled well n a good amount of time. More

by HPRIMEPS Verified Customer Verified Customer

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I walked away from Nissan more frustrated than I was before I came in that day. I would’ve liked to have known the real issue with my vehicle but it seemed that it was more of a process of elimination w before I came in that day. I would’ve liked to have known the real issue with my vehicle but it seemed that it was more of a process of elimination which would only have me paying out more money in the end. More

by MJPAWMI Verified Customer Verified Customer

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New battery install. Tech did not function check all impacted accessories. One missing check was the driver’s side auto up window switch operation, which worked prior t Tech did not function check all impacted accessories. One missing check was the driver’s side auto up window switch operation, which worked prior to battery install but not afterward. I had to reprogram the window switch without having coverage in the owner manual for how to do so. Did not take back to service center because it is an hour drive one way, but it works now. More

by AAWH4210 Verified Customer Verified Customer

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I scheduled my service for oil change and tire rotation . When I scheduled it, I said I get free rotation since bought the tires there. I did see it mentioned for rotate. . When work was done , they did n When I scheduled it, I said I get free rotation since bought the tires there. I did see it mentioned for rotate. . When work was done , they did not rotate the tires. I Was told tread was fine. I rotate every 5000 miles when I change oil. So they had to take my car back to redo and added another 40+ minutes to my wait. Then I was going to be charged almost $40 for it, and had to reiterate it was free. More

by GARY_RUOTOLO Verified Customer Verified Customer

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Everybody at the dealership is friendly and helpful. The only issue we had was that when you’re there for a long time doing a deal the dealership needs to have some way for us to eat. The only issue we had was that when you’re there for a long time doing a deal the dealership needs to have some way for us to eat. More

by jpmedlock Verified Customer Verified Customer

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Service advisors are very communicative and attentive. They completed the service on my vehicle in a timely manner. They completed the service on my vehicle in a timely manner. More

by FEINBERGSAMANTHA79 Verified Customer Verified Customer

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Cherokee Nissan continues to amaze us with incredible customer care. From the point of pulling up through picking up out vehicle. It is so very refreshing to receive stellar customer service these days! customer care. From the point of pulling up through picking up out vehicle. It is so very refreshing to receive stellar customer service these days! Thank you More

by DOWNSNINA4 Verified Customer Verified Customer

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They went the extra mile to take care of the leak in my Rogue. The service manager, Nathan, and the service agent, Mac, both exhibited concern for my situation. They even involved the detailing department, Rogue. The service manager, Nathan, and the service agent, Mac, both exhibited concern for my situation. They even involved the detailing department, who dried the carpet and headliner, at no charge. They could both sense my frustration and responded accordingly. I truly felt their concern for the situation. I will be back and will tell my friends in the area about how well I was treated. More

by Jeanw Verified Customer Verified Customer

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I made an appointment and they took it straight back. I was in and out in no time. I was in and out in no time. More

by Zach Verified Customer Verified Customer

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