Malcolm Colbert

I've purchased many vehicles and this is one ranks one of the smoothest. Edgar had everything ready to go when I arrived at the dealership after traveling from Sarasota. Kyle put together a great deal and the smoothest. Edgar had everything ready to go when I arrived at the dealership after traveling from Sarasota. Kyle put together a great deal and if it wasn't for him the deal would probably not go thru. More

by SteveB Verified Customer Verified Customer

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Malcolm was the man! He was the sole reason I bypassed 3 other dealerships to get a deal done with Arrigo. His consistent follow ups and determination to get a fair deal He was the sole reason I bypassed 3 other dealerships to get a deal done with Arrigo. His consistent follow ups and determination to get a fair deal done paid off. He won me over and got me to a number I felt comfortable with. Sadly, it was his manager who nearly blew the whole deal up Gerry. Who had my wife leave me there with no car before trying to tack on another 2k. Unprofessionalism at its finest. Given the negotiating when on for two weeks and what Gerry was presenting me with was worse than than the offer I declined the day before. Therefore, it was very clear Gerry did not look into the file, it's notes, nor listened to his sales rep who had already confirmed the deal I showed up for that day. Multiple sales associates confirmed the sales rep was speaking truly. I was highly dissapointed to find out that the GM was choosing to lose a deal after his own screw up. I will never go back into to Jeep Arrigo again after experiencing what Gerry put me through. Sadly, as the sales rep Malcolm was amazing as I am no easy cookie being a RE agent my whole career. Yet, with leadership like that, no wonder sales reps hands are tied at these dealerships. It lead me to purchase the car cash and avoid Jeep completely with the loan and extended warranty. I went to Goldcoast for that after the fact. Thank you Malcolm! Gerry you lost my business and future referrals do to your lack of expectancy, knowledge of my deal and how you handled me in office. More

by evancaruso05 Verified Customer Verified Customer

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Wife got her dream car! Huge thanks to Malcom and Charles—outstanding service, smooth experience! Huge thanks to Malcom and Charles—outstanding service, smooth experience! More

by Shy and Jaleesa Verified Customer Verified Customer

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Malcom Colbert was great help; I would highly recommend him, to anyone wanting to buy a vehicle, from your dealership! him, to anyone wanting to buy a vehicle, from your dealership! More

by jeffpaino Verified Customer Verified Customer

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The quintessential used car dealership. They use all the used car dealership tactics. Have you wait for hours, try and get you to pay for unnecessary items, etc. etc. Terrible experience. They use all the used car dealership tactics. Have you wait for hours, try and get you to pay for unnecessary items, etc. etc. Terrible experience. More

by treverts Verified Customer Verified Customer

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It’s my third car I buy from this dealer. My son had bought cars from you. My son had bought cars from you. More

by JOHNCALOMIRIS Verified Customer Verified Customer

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Everything was great ,every one want to help me with anything that I need in the location anything that I need in the location More

by harry.harris Verified Customer Verified Customer

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Probably the worst experience I've ever had in any dealership in my entire life. Nobody there knows how to do their job. They tell you what you want to hear just to satisfy you in the moment but there dealership in my entire life. Nobody there knows how to do their job. They tell you what you want to hear just to satisfy you in the moment but there is zero follow up on what they promise. Terrible communication from every person I've dealt with. I wouldn't recommend this dealership to anyone, ever. More

by WUSUPHOMIE89 Verified Customer Verified Customer

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Great presentation and customer service! Malcolm was a phenomenal salesman! He went over and beyond the expectations. My first experience purchasing a vehicle at a dealership. Malcolm was a phenomenal salesman! He went over and beyond the expectations. My first experience purchasing a vehicle at a dealership. More

by Honeybee7606 Verified Customer Verified Customer

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Great customer service but they hade no water to provide and only hade coffee and tea which I don’t drink and only hade coffee and tea which I don’t drink More

by karlens Verified Customer Verified Customer

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