Malcolm Lumsden
Malcolm Lumsden at Volkswagen of Duluth

Malcolm Lumsden | Page 3

Sales Consultant

Volkswagen of Duluth

4735 Loberg Ave
Hermantown, MN 55811

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4.8
26 Reviews
4.8

26 Reviews

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26 Reviews of Malcolm Lumsden

October 24, 2024

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Employee Rating

A positive experience. I had never purchased/chose a car before. Once I walked into VW I knew it was the right fit for me. Tyler & Malcolm were both truly patient, honest, More

by Alyssa R.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Morphew

Oct 25, 2024

Volkswagen of Duluth responded

Thank you so much for sharing your experience with us! We're thrilled to hear that Tyler and Malcolm made your first car-buying experience a positive one. At VW of Duluth, we strive to make every customer feel comfortable, respected, and well-informed throughout the process, and we're so glad to hear that this resonated with you, especially as a single female. It means a lot to us that you felt our team was patient and honest. We appreciate your trust in us, and we’re here for you anytime! Enjoy your new car!

October 23, 2024

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I leased my second vehicle from Volkswagen of Duluth and had a wonderful experience. Malcolm called me around 11:00 AM to let me know there were lease deals this month and I could trade my vehicle early. I More

by kaabrahamson
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Morphew , Andy Pegelow

Oct 25, 2024

Volkswagen of Duluth responded

Thank you for sharing your experience! We're thrilled to hear that your second lease with VW of Duluth went so smoothly. Malcolm and the team always strive to provide top-notch service, and it’s great to hear that he was able to get you into the exact vehicle you wanted in just a few hours. We’re so glad everything worked out perfectly with the lease deal. Thank you for your continued trust in us, and enjoy your new ride!

October 22, 2024

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Very nice fast experience I love the 2024 Tiguan very smooth ride Got to test drive a few others I like this one very nice staff More

by allandavis218
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 25, 2024

Volkswagen of Duluth responded

Thank you for the great feedback! We're so happy to hear that you had a smooth and fast experience with us, and that you're loving your new 2024 Tiguan! It’s great that you got to test drive a few other models, but we’re thrilled the Tiguan was the perfect fit. We’ll be sure to pass along your compliments to our team! Enjoy the ride and thanks again for choosing VW of Duluth!

September 29, 2024

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Malcom was easy to work with and actually a lot of fun. Just need to remind him that he still has to go ice fishing. No one at the dealership tried to be pushy to make the deal on the new vehicle. More

by woodmancody
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Serina Sprecco

Sep 30, 2024

Volkswagen of Duluth responded

Cody, Thank you for the fantastic 5-star review! We're thrilled to hear that you had such a positive experience with Malcolm. We pride ourselves on creating a no-pressure environment, so it’s great to know that resonated with you. And we’ll definitely remind him about that ice fishing trip! If you ever need anything else or have more adventures to share, feel free to reach out. Enjoy your new vehicle!

September 14, 2024

Dealership Rating
Employee Rating

Really liked our salesman Malcolm. Did not feel pressured at all, rest of staff was good as well More

by sross16
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tyler Morphew, Jake Kukowski , Serina Sprecco

Sep 17, 2024

Volkswagen of Duluth responded

Thank you so much for your kind words and for taking the time to leave a review! We’re thrilled to hear that Malcolm and the rest of our team made your experience enjoyable and pressure-free. Your feedback means a lot to us, and we hope you’re loving your new vehicle. If you need anything else or have any questions, don’t hesitate to reach out. Safe travels!

August 13, 2024

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Employee Rating

Always a pleasure to come to a place that makes you feel welcomed. Top notch. More

by joejtford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Johnston, Tyler Morphew, Rob Hakala, Daniel Huffman , Andy Pegelow, Serina Sprecco

Aug 14, 2024

Volkswagen of Duluth responded

Thank you so much for your kind words! We're thrilled to hear that you feel welcomed and valued every time you visit. Your satisfaction is our top priority, and we can’t wait to have the pleasure of serving you again soon.

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