Mandi Sims

Holm Buick GMC responded

Thank you for taking the time to share your positive experience with us, especially your kind words about Mandi. We believe that Customer Care means going above and beyond to provide exemplary service, and we are thrilled to hear that Mandi's responsiveness and diligence reflected this commitment, even on her day off. We are also proud that our delivery drivers were able to provide such a great final experience. We appreciate your business and hope you enjoy your new vehicle! Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for sharing your feedback. We are so happy to hear that your experience was a great one. Our team is committed to providing excellent Customer Care, which means we are dedicated to helping our clients every step of the way, even after the sale. We are glad that we could answer all your questions and follow up to ensure you were completely satisfied with your new vehicle. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for this fantastic review! We are so pleased to hear that you had such a positive experience with your new aquamarine blue metallic Buick Envista ST purchase. We are incredibly proud of our team, including Nick Schissler, Mandi Sims, and Jaron Bell, for being courteous, professional, and taking the time to educate you on your options. Your feedback highlights our mission to build relationships based on Fairness and Value, and we're thrilled that you felt so confident and happy with your purchase and trade-in. We hope you enjoy your new vehicle and thank you for choosing Holm Buick GMC. Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

We are absolutely thrilled to hear that Holm Automotive took such great care of you and went "above and beyond" to provide you with a reliable vehicle! It's fantastic to know that Alex, Derek, Mandi, and Jaron all contributed to your 100% satisfaction with our Customer Care. Your feedback truly highlights our team's commitment to Excellence in every area of our business. We are so pleased that you're happy with your experience and that you'll continue to trust us with all your automotive needs. Thank you for your wonderful words! Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

We're thrilled to hear you had such a fantastic experience at Holm Buick GMC! It's wonderful to know you found our products, staff, and service to be just great. We truly appreciate your high recommendation – your trust means everything to us. We're proud of our team members, Jamie Disney, Nick Schissler, Mandi Sims, Jaron Bell, and Jason Gipson, for contributing to your positive visit. We strive to provide a top-notch experience for every customer. Sincerely, The Holm Automotive Team of Salina

Holm Buick GMC responded

We are absolutely delighted to hear about your excellent experience at our dealership! It's fantastic that our team made the deal easy and quick, and that your salesperson did a great job getting you all the necessary information for your drive from Wichita. Providing wonderful staff and a great place to buy a vehicle is central to our mission of customer care. Thank you for your kind words and for choosing Holm Buick GMC! Sincerely, The Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for your wonderful feedback! We are so pleased to hear that you were very happy with your total experience with the Holm's team. It's fantastic to know that Mandi was very helpful and not high pressure – that's exactly the kind of environment we strive to create. We're also delighted that you had the opportunity to meet Ross, one of the owners, and that your connection as fellow Goodland, Kansas residents made your experience even more special. We appreciate you choosing Holm Automotive in Salina! Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you for your feedback! We're glad to hear that even with an initial misunderstanding, our team handled the situation professionally and resolved it quickly. We understand that sometimes things can get confusing, and we appreciate your patience as we worked to get everything sorted out. It's gr eat to hear that Jesse Patrick and Mandi Sims were able to provide you with a smooth and positive experience after the initial mix-up. We strive to maintain a professional and helpful environment, and we're pleased that we were able to turn your experience into a positive one. Our ability to handle confusion professionally reflects our commitment to Customer Care and our dedication to providing a positive experience. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

That's wonderful to hear! Thank you for your positive feedback. We're delighted that Jaron Bell and Mandi Sims provided you with such a pleasant and helpful experience. We're especially pleased that you'd choose to work with them again for future car purchases. Their dedication to providing excellent customer service reflects our commitment to Customer Care and building strong, positive relationships. We appreciate you choosing Holm Automotive. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for your feedback! We're glad you found our team informative and appreciated the pleasant atmosphere at our dealership. We strive to create a welcoming environment where everyone feels comfortable and informed. Sincerely, the Holm Automotive Team of Salina.