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Manny Castillo
Manny Castillo at Hawk Mazda
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Manny Castillo | Page 2

Assistant Service Manager/Advisor

Hawk Mazda

2421 South Rte. 59
Plainfield, IL 60586

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4.9
134 Reviews

Dealership Experience

4 yrs, 6 mos

Industry Experience

10 yrs, 4 mos

Languages Spoken

English English

Spanish Spanish

4.9

134 Reviews

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134 Reviews of Manny Castillo

November 01, 2023

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Employee Rating

Service folks are friendly and attenative. Waiting area and dealership is beautiful. Bathrooms are clean. They sent me a video of the walk around of my car and keep me up to date on how my ser More

by SHADOWGIRL2005
Service Price Transparency
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Recommend Dealer
Yes
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Nov 04, 2023

Hawk Mazda responded

Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 24, 2023

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Employee Rating

Manny from Hakw Mazda is always so professional and helpful. All work done on my car is done in a timely manner. More

by HLNICHOLS5
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Recommend Dealer
Yes
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October 21, 2023

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Hawk Mazda has excellent service, they are very attentive to your needs and keep their customers satisfied. More

by destinykthurman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan McCarthy

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Oct 24, 2023

Hawk Mazda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Auto Mazda! If you have any further questions, please give us a call. We're always happy to help!

October 20, 2023

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Employee Rating

Great service friendly and knowledgeable staff great facilities only place I would take my auto for service More

by TERRAMAZOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Woods, Darren Hoffman, Bryan Lieser, Dale Rowden , Vincent Jordan

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Oct 22, 2023

Hawk Mazda responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 10, 2023

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Employee Rating

Always great service and support! Good team at Hawk Mazda in Joliet . Thank you again! More

by SAINTTABASCO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Woods, Darren Hoffman, Bryan Lieser, Dale Rowden , Vincent Jordan

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Oct 12, 2023

Hawk Mazda responded

Hi, we're happy to hear you had such a positive experience with our team! We hope you have a great day!

October 10, 2023

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Employee Rating

I always ask for Manny. He is very professional, and listens to what you say. More

by lmoore0676
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Oct 12, 2023

Hawk Mazda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Auto Mazda. We hope you have a great day!

October 05, 2023

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Employee Rating

This is the best service/ maintenance department. They are always professional and transparent. Manny and Jordan are wonderful. More

by THUOT16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan McCarthy , Vincent Jordan

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Oct 06, 2023

Hawk Mazda responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

September 30, 2023

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Eric was super helpful, patient, thorough, and knowledgeable. I came in for an oil change and asked about an issue I was having with my speakers. He got another vehicle, exactly like mine, and con More

by fifi_bojangles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric

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Oct 03, 2023

Hawk Mazda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Auto Mazda! If you have any further questions, please give us a call. We're always happy to help!

September 22, 2023

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Vince is kind and professional. As are all the staff members there. It's mostly clean, and as always I love the way (specifically) Vince and Manny explain what's going on with my ca More

by Naty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Jordan, Vincent Jordan

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Sep 25, 2023

Hawk Mazda responded

Hi Naty, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 13, 2023

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Service was very quick, very helpful with any questions I had, and was good about keeping me updated with any changes. More

by JS890SKR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Woods, Dale Rowden , Vincent Jordan

Helpful
Report | Print
Sep 17, 2023

Hawk Mazda responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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