Manny Gonzales
Manny Gonzales at Vision Kia East Rochester

Manny Gonzales | Page 37

Service Manager

Vision Kia East Rochester

201 E Linden Ave
East Rochester, NY 14445

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4.6
478 Reviews
4.6

478 Reviews

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478 Reviews of Manny Gonzales

May 10, 2024

Dealership Rating
Employee Rating

Everyone was very helpful and professional. The work was done quickly and everything was clearly explained. More

by CYAHOODIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 10, 2024

Vision Kia East Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 10, 2024

Dealership Rating
Employee Rating

They are very courteous and helpful! Thankful to hear the parking area will be expanded! More

by BUFO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Gammariello, Joe Ingrassia, JOE KRUPPENBACHER, Hostess / Admin. Assistant

May 10, 2024

Vision Kia East Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 10, 2024

Dealership Rating
Employee Rating

I was almost charged for a $800 service I didn’t need. The guy said it was my starter but my car has been perfectly fine since I left. I think they don’t know what they’re doing. I’ve been here before and More

by Megan Vivlemore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John Gammariello, Joe Ingrassia, JOE KRUPPENBACHER

May 10, 2024

Vision Kia East Rochester responded

"Mvivlemore" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 09, 2024

Dealership Rating
Employee Rating

Nick did a nice job providing information and following up without being pushy. Would definitely come back. More

by mbushallow
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Gammariello, JOE KRUPPENBACHER, Nicholas Brumm

May 10, 2024

Vision Kia East Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 08, 2024

Dealership Rating
Employee Rating

They did everything they were asked to do, and when the job took twice as long as it should have, they compensated me for that More

by DSUDA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 10, 2024

Vision Kia East Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 08, 2024

Dealership Rating
Employee Rating

The person I dealt with was very efficient and professional but also very friendly. He knew exactly what I needed. Completed the paperwork and had me seated in the waiting room. When the car wa More

by RSTEINORTH25
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2024

Vision Kia East Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 06, 2024

Dealership Rating
Employee Rating

Staff is always courteous, on time and informative. car always cleaner when I pick up then when I drop off. More

by five959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Gammariello, Joe Ingrassia

May 08, 2024

Vision Kia East Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 05, 2024

Dealership Rating
Employee Rating

Very friendly and ready to help. Would always recommend this dealership. I'll be going back there anytime I'm in need More

by OPTOUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2024

Vision Kia East Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 05, 2024

Dealership Rating
Employee Rating

Very friendly prompt and trusting. Had a loaner waiting for me. They do a great job explaining everything. More

by jaynichols51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Gammariello, Joe Ingrassia, JOE KRUPPENBACHER

May 08, 2024

Vision Kia East Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 03, 2024

Dealership Rating
Employee Rating

The service was excellent, I wouldn’t go anywhere else to get my car serviced! More

by Tyier Chatman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Gammariello, Joe Ingrassia, JOE KRUPPENBACHER

May 03, 2024

Vision Kia East Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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