Manny Gonzales | Page 39

Service was completed a litter faster than anticipated! Employee was very nice and easy to talk to. Employee was very nice and easy to talk to. More

by Kheiligman Verified Customer Verified Customer

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My feeling is neutral. I did receive more that one email stating I missed my appointment, which I did not. That was frustrating. I was interested in looking at other Kias, I did receive more that one email stating I missed my appointment, which I did not. That was frustrating. I was interested in looking at other Kias, the assigned salesperson emailed me while I was in the dealership. I informed that person I was in the waiting room. No one came. I had also walked around the showroom area. No one even made eye contact. No interaction, so I went back to the waiting room. More

by LUV4CHOCOLAT Verified Customer Verified Customer

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Always greeted with a smile. ..very efficient trust worthy I feel secure in what they say is wrong or not wrong with my Auto ..very efficient trust worthy I feel secure in what they say is wrong or not wrong with my Auto More

by EVERGRN41 Verified Customer Verified Customer

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Have never had a bad experience with this dealership, everyone is very helpful and nice. everyone is very helpful and nice. More

by TFISHER16.TF Verified Customer Verified Customer

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I appreciate the level of detail that the team at Vision Kia East Rochester provides. They are always professional and informative. Kia East Rochester provides. They are always professional and informative. More

by KEVEN.HERREN Verified Customer Verified Customer

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They tried really hard not to honor the warranty. I had to have my mechanic direct their mechanic to a leak in the AC unit that they said they couldn't find. The first day they had my car they kept i I had to have my mechanic direct their mechanic to a leak in the AC unit that they said they couldn't find. The first day they had my car they kept it for the entire day and no one had looked at it before I needed it back. More

by MT Verified Customer Verified Customer

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Great place, wonderful service department, thanks to Manny and Kelly so courteous and professional. 👌 awesom. Manny and Kelly so courteous and professional. 👌 awesom. More

by MFLORACK Verified Customer Verified Customer

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Kelly did an amazing job getting me in and out of my oil change ! Thank you 😊 change ! Thank you 😊 More

by SNAZVKER Verified Customer Verified Customer

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I came to this Kia for the same exact reason for 3 visits. It took till the third visit and me being persistent on something being wrong for them to truly find what was wrong with my vehicle. Where if visits. It took till the third visit and me being persistent on something being wrong for them to truly find what was wrong with my vehicle. Where if they actually took the time and looked at it the first time I could’ve avoided multiple trips back and not having a car. And then when they did find what was wrong with it they told me they couldn’t even do anything for it and I had to go somewhere else. And I asked before I left if they could put my cabin air filter back in my car at least for me. And when I got it back it wasn’t put in and my car passenger seat was all the way back with stuff in the drivers seat. Not happy with the service from here and won’t be back. Kelly in Service who deals with customers, was very nice and helpful throughout the whole process. If I ever came back it would be because of her. More

by Lucas Verified Customer Verified Customer

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The service department took care of my issue quickly and called to let me know it was all set. called to let me know it was all set. More

by pmontana Verified Customer Verified Customer

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