Manny Gonzales
Manny Gonzales at Vision Kia East Rochester

Manny Gonzales | Page 41

Service Manager

Vision Kia East Rochester

201 E Linden Ave
East Rochester, NY 14445

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4.6
478 Reviews
4.6

478 Reviews

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478 Reviews of Manny Gonzales

April 07, 2024

Dealership Rating
Employee Rating

Adam was great. He worked with me and found me exactly what I wanted. All the staff were attentive and friendly. The turnaround time was only one day! More

by jkremer401
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Gammariello, Joe Ingrassia

Apr 10, 2024

Vision Kia East Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 07, 2024

Dealership Rating
Employee Rating

Quick service. Personable employees. I like that they check critical things like brakes and tires as part of routine service at no extra charge. Car was also washed More

by RGOLISANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Gammariello, Joe Ingrassia

Apr 10, 2024

Vision Kia East Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 07, 2024

Dealership Rating
Employee Rating

Everyone was great to deal with. My car was done before they said. Ready to go all washed looking great. More

by lindabucciarelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Gammariello, Joe Ingrassia

Apr 10, 2024

Vision Kia East Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 05, 2024

Dealership Rating
Employee Rating

Great service experience it was timely and friendly and while I waited I could do my work with the wifi in the waiting area, it was comfortable. All good. More

by LAURALRAMSEY
Recommend Dealer
Yes

Other Employees Tagged: John Gammariello, Joe Ingrassia

Apr 05, 2024

Vision Kia East Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 05, 2024

Dealership Rating
Employee Rating

They were super helpful and friendly. Fast, took me back to see the damage myself. More

by terriwilmot41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelly, Joseph

Apr 05, 2024

Vision Kia East Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 04, 2024

Dealership Rating
Employee Rating

Timely oil change and vehicle review, Quick and courteous customer service. Need more parking for service customers. More

by DMDEHOLLANDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 05, 2024

Vision Kia East Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 03, 2024

Dealership Rating
Employee Rating

Always takes care of my needs. Goes above and beyond. Efficient and attention to detail. More

by CINDYB0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 04, 2024

Vision Kia East Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 02, 2024

Dealership Rating
Employee Rating

Always great service, friendly staff. Nice waiting area with WiFi and plenty of seating available More

by BABL1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelly

Apr 04, 2024

Vision Kia East Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 30, 2024

Dealership Rating
Employee Rating

Always a great experience at this dealership, staff are friendly and helpful! Never feel pressured by the service area, things are explained well More

by msmiller311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 04, 2024

Vision Kia East Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 28, 2024

Dealership Rating
Employee Rating

Absolute nightmare to work with. My car was in the shop for almost 2 months because of delays due to wrong parts being ordered, incorrect billing, and lack of communication with the More

by Actionrighteous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John Gammariello, Joe Ingrassia

Mar 29, 2024

Vision Kia East Rochester responded

"Actionrighteous" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Apr 05, 2024

Actionrighteous responded

I find it particularly interesting how quickly you all respond to bad reviews, and yet can’t issue a refund that I’ve been waiting on for over 2 weeks. Worst experience I’ve ever had. Learn how to run a business.

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