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Manny Gonzales
Manny Gonzales at Vision Kia East Rochester

Manny Gonzales | Page 5

Service Manager

Vision Kia East Rochester

201 E Linden Ave
East Rochester, NY 14445

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4.6
478 Reviews
4.6

478 Reviews

Write a Review

478 Reviews of Manny Gonzales

September 21, 2025

Dealership Rating
Employee Rating

Amazing service went for maintenance fix and they were all good and the service was cool More

by Dilip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 23, 2025

Vision Kia East Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 14, 2025

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Employee Rating

Service was fast and efficient. Staff was very helpful. The TV being on would have been nicer More

by ANN18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 16, 2025

Vision Kia East Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 14, 2025

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Employee Rating

Vision Kia East Rochester has been great to work with each time I have done business with them. I plan to return. More

by KMACCHEYNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ziad Hasasneh , Tom Barnes, John Gammariello, Joe Ingrassia, David Roque, Jessica Brown

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Sep 16, 2025

Vision Kia East Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 14, 2025

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Employee Rating

Jennifer was wonderful. The phone system needs work. Tried every number , so I called sales an they always answer of course More

by kxter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 16, 2025

Vision Kia East Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 12, 2025

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Employee Rating

Very friendly service, clean dealership and easily to deal with. Very professional and would eeturn More

by DOUGLAS_DUMONT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ziad Hasasneh , Tom Barnes, John Gammariello, Joe Ingrassia, David Roque

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Sep 12, 2025

Vision Kia East Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 06, 2025

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Employee Rating

Service dept. was friendly and efficient. The waiting room was clean and comfortable. They explained all the work that was needed. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 08, 2025

Vision Kia East Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 06, 2025

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Employee Rating

They refused to run a specific test and just wanted to charge me for more and more unnecessary work. More

by OPTUT2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Sep 08, 2025

Vision Kia East Rochester responded

"OPTUT2" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRK@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 31, 2025

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Employee Rating

The service manager was very accommodating when they were unable to finish my repairs in one day. I was appreciative if the loaner they provided. More

by Nero2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 05, 2025

Vision Kia East Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 30, 2025

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Employee Rating

Very friendly on time with service helpful to answer. Questions makes the day pleasant when staying till my car is done More

by kisslyn819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Barnes, John Gammariello, David Roque

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Sep 05, 2025

Vision Kia East Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 30, 2025

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Employee Rating

My car was leaking oil, and when no other dealership could get my car in for days, Vision Kia was able to get my car in for repair the same day. Every team member was kind, courteous, and professional. More

by MIMAGO777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ziad Hasasneh , Tom Barnes, John Gammariello, Joe Ingrassia, David Roque, Taylor Valenti

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Sep 05, 2025

Vision Kia East Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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