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Manny Gonzales
Manny Gonzales at Vision Kia East Rochester

Manny Gonzales | Page 6

Service Manager

Vision Kia East Rochester

201 E Linden Ave
East Rochester, NY 14445

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4.6
491 Reviews
4.6

491 Reviews

Write a Review

491 Reviews of Manny Gonzales

September 27, 2025

Dealership Rating
Employee Rating

It was easy and quick. Service was great. Waiting room was good. I loved the free car wash! More

by JEFFREYLABARGE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Roque, Jessica

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Sep 30, 2025

Vision Kia East Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 26, 2025

Dealership Rating
Employee Rating

Everything was great. The folks who greeted me were friendly and efficient. The lounge area was quiet, relaxing, and kept me refreshed with water and tea. More

by Robert Chalwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: The ladies at the service area.

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Sep 26, 2025

Vision Kia East Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 23, 2025

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Employee Rating

Caleb did an amazing job helping us find the perfect car for our family! Very helpful! More

by GRACETURNERNYC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caleb

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Sep 23, 2025

Vision Kia East Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 21, 2025

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Employee Rating

Amazing service went for maintenance fix and they were all good and the service was cool More

by Dilip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 23, 2025

Vision Kia East Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 14, 2025

Dealership Rating
Employee Rating

Service was fast and efficient. Staff was very helpful. The TV being on would have been nicer More

by ANN18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 16, 2025

Vision Kia East Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 14, 2025

Dealership Rating
Employee Rating

Vision Kia East Rochester has been great to work with each time I have done business with them. I plan to return. More

by KMACCHEYNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ziad Hasasneh , Tom Barnes, John Gammariello, Joe Ingrassia, David Roque, Jessica Brown

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Sep 16, 2025

Vision Kia East Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 14, 2025

Dealership Rating
Employee Rating

Jennifer was wonderful. The phone system needs work. Tried every number , so I called sales an they always answer of course More

by kxter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 16, 2025

Vision Kia East Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 12, 2025

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Employee Rating

Very friendly service, clean dealership and easily to deal with. Very professional and would eeturn More

by DOUGLAS_DUMONT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ziad Hasasneh , Tom Barnes, John Gammariello, Joe Ingrassia, David Roque

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Sep 12, 2025

Vision Kia East Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 06, 2025

Dealership Rating
Employee Rating

Service dept. was friendly and efficient. The waiting room was clean and comfortable. They explained all the work that was needed. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 08, 2025

Vision Kia East Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 06, 2025

Dealership Rating
Employee Rating

They refused to run a specific test and just wanted to charge me for more and more unnecessary work. More

by OPTUT2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Sep 08, 2025

Vision Kia East Rochester responded

"OPTUT2" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRK@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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