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Manny Gonzales
Manny Gonzales at Vision Kia East Rochester

Manny Gonzales | Page 7

Service Manager

Vision Kia East Rochester

201 E Linden Ave
East Rochester, NY 14445

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4.6
478 Reviews
4.6

478 Reviews

Write a Review

478 Reviews of Manny Gonzales

August 13, 2025

Dealership Rating
Employee Rating

I love the fact that they have great customer service, good attitudes and they’re very upfront. More

by kvogt1005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: There were three members at the desks when I was there unfortunately, I did not get their names although I wish I had. They were great.

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Aug 15, 2025

Vision Kia East Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 12, 2025

Dealership Rating
Employee Rating

Great customer service and they made it quick and easy! I love my new Kia More

by jessica.townsend08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ziad Hasasneh , Tom Barnes, John Gammariello, Joe Ingrassia, David Roque, Caleb Jensen Taylor Valenti

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Aug 12, 2025

Vision Kia East Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 12, 2025

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Employee Rating

Good service. Very friendly staff. Only downside time. Only downside is availability of parking upon arrival More

by GINNYR4206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 12, 2025

Vision Kia East Rochester responded

We appreciate your feedback and are eager to better your return experience.

August 12, 2025

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Employee Rating

Amanda in the service department was extremely accommodating to make sure I received what I needed. She walked me through the entire process and delivered on her promises. I was vey happy with m More

by SCOSTELLO1971
Recommend Dealer
Yes

Other Employees Tagged: Amanda Herko

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Aug 12, 2025

Vision Kia East Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 12, 2025

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Employee Rating

The team was fabulous — professional, efficient and easy to work with. I totally give the team a five star rating. More

by kcbeale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ziad Hasasneh , Tom Barnes, John Gammariello, Joe Ingrassia, David Roque

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Aug 12, 2025

Vision Kia East Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 08, 2025

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Employee Rating

Good people, no pressure with buying. Would commend them to a friend and location is perfect. More

by CHER5560
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Aug 08, 2025

Vision Kia East Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 07, 2025

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Employee Rating

Very poor customer service! Total scam! A huge rip off! Worst ever. Never go there again More

by NADINEKNAPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Aug 07, 2025

Vision Kia East Rochester responded

We value and appreciate your business, Nadine. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

August 06, 2025

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Employee Rating

Really appreciate Amanda and all her help, time and efforts for getting me back into my vehicle! More

by oxbabiik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda herko

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Aug 07, 2025

Vision Kia East Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 06, 2025

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Employee Rating

Very pleasant and respectful customer service was the most welcome to the dealership and answering all of my questions More

by Sabrina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 06, 2025

Vision Kia East Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 05, 2025

Dealership Rating
Employee Rating

Fast thorough services. Attentive, personable staff.clean waiting area. Amanda Herko kept me informed on work progress, mechanical needs until completion. More

by cdawn230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Herko

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Aug 06, 2025

Vision Kia East Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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