Manny Kahsai
Manny Kahsai at Trent Cadillac Buick GMC

Manny Kahsai | Page 21

Sales Manager

Trent Cadillac Buick GMC

1707 Highway 70 East
New Bern, NC 28560

4.9
239 Reviews
4.9

239 Reviews

Write a Review

239 Reviews of Manny Kahsai

April 30, 2022

Dealership Rating
Employee Rating

It’s always a pleasure working with Trent ! You’re never pressured in making a decision! Trent wants you to be happy with your choice and keep you as a customer for life ! More

by David.McMillion
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lew Branche

May 12, 2022

Trent Cadillac Buick GMC responded

Thank you so much, we love having you as a customer for life!

April 23, 2022

Dealership Rating
Employee Rating

This is the second vehicle I have bought from Ronnie he is an excellent salesman and definitely took very good care of me I appreciate him and everybody at Trent Cadillac Buick GMC More

by Nhgoggin
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ronnie Brinson , Brent

May 12, 2022

Trent Cadillac Buick GMC responded

We appreciate you!!

April 20, 2022

Dealership Rating
Employee Rating

They did an excellent job and were very professional and customer friendly. They were generous with their time More

by bert.nowell
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joshua Grasso

May 12, 2022

Trent Cadillac Buick GMC responded

Thank you

April 12, 2022

Dealership Rating
Employee Rating

Ronnie made the process so easy and was wonderful to work with! Will definitely return to Trent for future vehicles! More

by Amandagrace14
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ronnie Brinson

Apr 21, 2022

Trent Cadillac Buick GMC responded

Thank you for trusting us with this purchase, we look forward to working with you again in the future

April 05, 2022

Dealership Rating
Employee Rating

It was a process but each stage was necessary, but Lew made it so easy. More

by Sheffield1
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lew Branche, Jimmie Demaroney

Apr 21, 2022

Trent Cadillac Buick GMC responded

We are so glad Lew made the process so easy! Thank you for allowing us the opportunity to earn your business

March 10, 2022

Dealership Rating
Employee Rating

!!!The best costumer service!!! Ron is very profesional always friendly, no complaints everything es perfect, thank you More

by Maria Berta Ayala de Quezada
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 18, 2022

Trent Cadillac Buick GMC responded

You're very welcome. Thank you so much for the amazing review!!

March 10, 2022

Dealership Rating
Employee Rating

They are super easy and fast with the whole process. . I will definitely recommend them to all of my family and friends!!! More

by msbarajas86
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron Polk, Jimmie Demaroney

Mar 18, 2022

Trent Cadillac Buick GMC responded

We appreciate your business and your referrals

February 27, 2022

Dealership Rating
Employee Rating

My salesman Ronnie Bronson was the best! He took the time to explain all the details about my new Cadillac purchase. Ronnie was knowledgeable and patient with all my questions helping set up More

by Michinc71
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ronnie Brinson , Jerry

Mar 01, 2022

Trent Cadillac Buick GMC responded

Congratulations on your new Cadillac! We appreciate our review and your business :)

February 24, 2022

Dealership Rating
Employee Rating

This dealership has it all together. They make buying a car as hassle free as possible. Very efficient and professional they treat you like like I think they would like to be treated. More

by Scp66
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ronnie Brinson

Feb 25, 2022

Trent Cadillac Buick GMC responded

Thank you so much for such an awesome review! We appreciate your business.

February 16, 2022

Dealership Rating
Employee Rating

I would like to say Ron Polk the salesperson I dealt with for the purchase of my new Sierra AT4 was very friendly and eager to assist me as were most of the folks at Trent.. More

by Communication!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron Polk

Feb 18, 2022

Trent Cadillac Buick GMC responded

Thank you for taking the time to leave us a review. We are truly sorry for the lack of communication and we understand your frustration. We truly have no control over the delivery of new vehicles from the manufacture. The delivery date changed several times on this truck. On 12/15/21 Manny replied to your email with the option to back out of the deal and for you to get your trade back, you declined. Manny also emailed and sent you a map of where the truck was on 1/27/22. I see 8 total emails between yourself and Manny. Maybe a few went to spam? Mike D. doesn't really handle these situations any more due to heath issues. Pete D would be our Executive Manager/Owner. We have changed our process due to this happening with the manufacture. We do not sell vehicles unless they are at the last stop before coming to us because we truly have no control of what happens in transit.

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