Manny Martinez
Manny Martinez at Honda of Toms River
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Manny Martinez

General Manager

Honda of Toms River

346 NJ-37
Toms River, NJ 08753

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3.6
9 Reviews
3.6

9 Reviews

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9 Reviews of Manny Martinez

March 29, 2024

Dealership Rating
Employee Rating

Very poor customer service,interested in selling car only otherwise rude behavior and hang up your phone.think twice before making deal or buying car shop around you will find better deal.do not buy car in More

by SHAHINSP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Alec Deitch, Adel Kamel, Emily Seaman , Mr.Barron,Chris

Apr 02, 2024

Honda of Toms River responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out to me directly. Thank you! Robert Helle | Sales Director (732) 349-7474 x 2125 | rhelle@hondaoftomsriver.com

January 19, 2024

Dealership Rating
Employee Rating

They were all absolutely amazing. They worked hard to get us what we wanted. Communication was honest and precise. I would def recommend them to anyone looking for a Honda. More

by RAYMONDTRUCK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alec Deitch, Frank Valanzola, Mark Gianchiglia , Delia Mensch

Jan 24, 2024

Honda of Toms River responded

We really appreciate your feedback, Raymond. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Honda of Toms River Team

January 17, 2024

Dealership Rating
Employee Rating

Everyone worked together and were very helpful. Thank you for helping me out with my loan application. More

by NANETTEROBERTS44
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Valanzola , Michael Chiusano, Tony, used car manager

Jan 22, 2024

Honda of Toms River responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Honda of Toms River Team

January 17, 2024

Dealership Rating
Employee Rating

From the sales lady to sales manager and financial department made very easy to complete my purchase to my satisfaction. They all were very helpful. More

by TATOMORALES
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Frank Valanzola, Darlene Keats

Jan 22, 2024

Honda of Toms River responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Honda of Toms River Team

January 17, 2024

Dealership Rating
Employee Rating

Purchased a corvette that had rear trans issues. Honda of Toms River said they would take it to Chevy to have it checked when I informed them that I would have to take it in. However the car ended u More

by RJLUKAS926
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 19, 2024

Honda of Toms River responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out directly so I can be of assistance. Mike Ciccone | Service Manager (732) 349-7474 x 2106 | mciccone@hondaoftomsriver.com

Mar 10, 2024

RJLUKAS926 responded

Never once did I get a call back or response from the email. The transmission on the car ended up having to be swapped. Great Job inspecting the car and really doing that “look over”.

December 06, 2023

Dealership Rating
Employee Rating

Great customer service, personal attention and very willing to make a good deal on a new car More

by MJMCGIVNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 06, 2023

Honda of Toms River responded

Thank you for the five-star review! We appreciate your kind words and look forward to seeing you again soon!

December 02, 2023

Dealership Rating
Employee Rating

No attention to detail at the point of financial transaction. Serious mistakes were made. I’ve been waiting on a $1300.00 refund for two weeks and manager has yet to call me back. More

by WRUSSALESI
Recommend Dealer
No
Dec 04, 2023

Honda of Toms River responded

Please allow us to apologize for the negative experience you have had. Please reach out to me at a moment of your convenience to further discuss this. I look forward to speaking with you. Kind Regards, Robert Helle Sales Director Honda of Toms River 732-349-7474 x2125

November 22, 2023

Dealership Rating
Employee Rating

Will never return took months to receive plates . Went weeks with 0 call backs horrible service More

by RAMIRLUISRAMIR87
Service Price Transparency
Service Communication
Recommend Dealer
No

Other Employees Tagged: Karen

Nov 27, 2023

Honda of Toms River responded

Please allow us to apologize for your negative experience. Please do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak more about your visit with you. Kind regards, Mike Ciccone Service Advisor Honda of Toms River (732)724-0693

November 08, 2023

Dealership Rating
Employee Rating

Best service great workers they care and that’s really hard to come by these guys should be rewarded for their service also how they handle things just amaizng so thank you all for your services More

by TNELZZ666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2023

Honda of Toms River responded

We sincerely appreciate your kind words and the recognition of our team's dedication to providing exceptional service. Your feedback means a lot to us, and it's wonderful to know that you had a positive experience with our team.

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