Manny Morin | Page 15

Sales and Service The service in the service center is not rushed, nor is it unreasonably long. They don't push you to do more than you go in there to do. They do make The service in the service center is not rushed, nor is it unreasonably long. They don't push you to do more than you go in there to do. They do make recommendations but it's all up to you! I have stuck with the same service rep team because of exceptional job they do. More

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Rental We usually have a good experience with service dept with getting us a fast /clean rental . However this visit we dropped off our pilot Saturday am and We usually have a good experience with service dept with getting us a fast /clean rental . However this visit we dropped off our pilot Saturday am and did not get a call back. We had to call / text them past 4 o’clock to see if they were done. We understand at times there are no rentals available but we were not told until then our car was ready and we had to take it back. We went back Monday to get a rental and the car had gas but was dirty inside dog hair everywhere and when we drove off my daughter said there are ants . Of course we thought she was joking and she was not there was an ant on her hand. The civic was very dirty and I was disappointed. thankfully the issue was taken care of soon and I only had to have the rental for 2 days. I just wanted to let you all know this was prob the only time we have been disappointed. More

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Professional Service We purchased our 2011 CRV from Gunn new in 2011. All of the regular maintenance services have been performed by Gunn professionally and reasonably pri We purchased our 2011 CRV from Gunn new in 2011. All of the regular maintenance services have been performed by Gunn professionally and reasonably priced. We enjoy doing business with a business that has integrity and honesty. More

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Excellent Manny is always awesome! He’s very customer oriented, and I feel he makes common sense suggestions about maintaining my car well, and then executes th Manny is always awesome! He’s very customer oriented, and I feel he makes common sense suggestions about maintaining my car well, and then executes them in a warm, helpful way! More

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Routine maintenance Manny and Bronze team were very efficient and pleasant. The waiting area is large and entire dealership is very clean. My service took just over 2 hou Manny and Bronze team were very efficient and pleasant. The waiting area is large and entire dealership is very clean. My service took just over 2 hours when i was expected 3. More

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Consistency through 16 years 3 different service leaders, 2 different departments, all one in high quality service and assistance. While Gunn Honda has become somewhat a victim of 3 different service leaders, 2 different departments, all one in high quality service and assistance. While Gunn Honda has become somewhat a victim of their own success (always so busy appts. sometimes must be set a wk. or more in advance) the work gets done. Shuttle service, coffee and donuts of multiple types, and consistency of quality. BTW, Our Odyssey is set to celebrate 200,000 miles thanks to these folks. 42 states down, 8 to go. Go Gunn Honda! More

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Well-Done! Excellent service department! I’ve done business with them for years. I’v Never had to go back to them for a re-do on repairs. Excellent service department! I’ve done business with them for years. I’v Never had to go back to them for a re-do on repairs. More

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Repair of gear shift knob. I was able to get an appt the next morning to drop off my car to have the gear shift knob repaired. All went well. Excellent service! I was able to get an appt the next morning to drop off my car to have the gear shift knob repaired. All went well. Excellent service! More

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Great service, good price I always take my car to Gunn Honda, they know what they are doing and always very friendly and polite, also they don’t over charge you. Thank you I always take my car to Gunn Honda, they know what they are doing and always very friendly and polite, also they don’t over charge you. Thank you More

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Gunn service people care Manny is our service advisor. He always listens and doesn’t repair or suggest work that isn’t necessary. Our vehicle is ready when he says it will b Manny is our service advisor. He always listens and doesn’t repair or suggest work that isn’t necessary. Our vehicle is ready when he says it will be ready. He calls us if he finds additional items and gets our approval before the work begins. He is an excellent advisor. More

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