Manny Morin
Manny Morin at Gunn Honda

Manny Morin | Page 8

Service Manager

Gunn Honda

14610 W Interstate 10
San Antonio, TX 78249

4.8
236 Reviews

Hi my name is Manny Morin and I have been working for the Gunn Automotive Group since 2003. I studied at the University of Incarnate Word and received my Bachelors Degree in Business Management. I am currently the Service Mgr. for the Bronze Team here at Gunn Honda and I am always looking forward to providing the best service experience possible to all my customers.

4.8

236 Reviews

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Dealership Experience

23 yrs, 1 mo

Industry Experience

23 yrs, 1 mo

Languages Spoken

English English

236 Reviews of Manny Morin

July 19, 2021

Dealership Rating
Employee Rating

Went in for a oil change, Chad explained additional services that I inquired about and decided to have an alignment as well. I waited and enjoyed a coffee until my car was ready. Car runs like a top. More

by Daylilydi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chad

Jul 19, 2021

Gunn Honda responded

Thank you for choosing Gunn! So glad you had a great experience.

July 12, 2021

Dealership Rating
Employee Rating

Was helped immediately. Treated courteously and service was in a timely manner. All service advisors were most courteous. I love Gunn Honda and know I am honestly being treated. More

by Fxfarias
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Simpson

Jul 12, 2021

Gunn Honda responded

Thanks for the positive feedback! It is important our customers feel completely confident with the customer service they received and it made us happy to read your review.

May 21, 2021

Dealership Rating
Employee Rating

Too many errors from purchase to scheduling. Arrived at first appointment turned away because no loaner car available. Told the service may take Two to three days. Reschedule arrive long wait. Loaner car More

by tscalzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
May 25, 2021

Gunn Honda responded

Thank you for bringing this to our attention. We are truly sorry for the inconvenience. It is not our intention to disappoint the customer.

May 17, 2021

Dealership Rating
Employee Rating

Outstanding service, well knowledgeable, attentive, on time, and exceptional communications reference the status of your vehicle! I would highly recommend this dealership to service your vehicle. Gunn H More

by donnie.l.short
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 19, 2021

Gunn Honda responded

Thanks for the positive feedback! It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. Thank you for choosing Gunn!

May 08, 2021

Dealership Rating
Employee Rating

Service Tech was great, time for 3 service items was great, will be glad when donuts can return, very pleased with visit and all staff. More

by batinhills
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 11, 2021

Gunn Honda responded

Great to hear – Thank you for choosing Gunn!

May 06, 2021

Dealership Rating
Employee Rating

I had an unexpected service issue on a Friday evening. They were very accommodating. They worked on my car on a Saturday without an appointment. It was very satisfied. Customer service was excellent. More

by Hoppersarah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 11, 2021

Gunn Honda responded

We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

April 28, 2021

Dealership Rating
Employee Rating

My appointment was at 11:30am, for an oil change. I waited for my vehicle and did not leave till 3:38 pm. They never let me know how long it would take. If they told me I would be there for four hour More

by RG78221
Customer Service
Friendliness
Price
Recommend Dealer
No
May 04, 2021

Gunn Honda responded

We are truly sorry to hear that your experience was not up to the standards that we strive to provide. It is not our intention to disappoint the customer. If you would like to discuss in what ways we can improve, please reach out to us directly. We'd love the opportunity to understand how we can better serve you moving forward.

April 24, 2021

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Employee Rating

Manny fit me in for a recall service quickly. Kept me updated throughout the process. He goes above and beyond and he is very professional. More

by texas girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 26, 2021

Gunn Honda responded

Thanks for letting us know! We’re glad we could provide you with a great experience.

April 12, 2021

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Employee Rating

Excellent customer service; Manny, the service rep was very helpful. He kept us informed throughout the diagnostic process and if we had questions he was easy to contact and very knowledgeable. More

by Gene W
Customer Service
Friendliness
Recommend Dealer
Yes
Apr 20, 2021

Gunn Honda responded

Thanks so much for your positive feedback! Glad to hear you enjoyed your visit with us.

April 11, 2021

Dealership Rating
Employee Rating

The service was great! I set up an appointment using the app. I showed up at my time and my vehicle was taken back. I was notified via text that my vehicle was ready and check out was easy. More

by Bigfootisreal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 20, 2021

Gunn Honda responded

Thanks for letting us know. We are glad to hear you enjoyed your experience!

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