Manny Morin
Manny Morin at Gunn Honda

Manny Morin | Page 7

Service Manager

Gunn Honda

14610 W Interstate 10
San Antonio, TX 78249

4.8
233 Reviews

Hi my name is Manny Morin and I have been working for the Gunn Automotive Group since 2003. I studied at the University of Incarnate Word and received my Bachelors Degree in Business Management. I am currently the Service Mgr. for the Bronze Team here at Gunn Honda and I am always looking forward to providing the best service experience possible to all my customers.

4.8

233 Reviews

Write a Review

Dealership Experience

22 yrs, 11 mos

Industry Experience

22 yrs, 11 mos

Languages Spoken

English English

233 Reviews of Manny Morin

October 05, 2021

Dealership Rating
Employee Rating

Dealership always prompt courteous and professional. We have been with Gunn Honda for 20 years. More

by everstone2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 20, 2021

Gunn Honda responded

You made my day! I am so glad to hear that for the past 20 years our service team has been able to accurately diagnose your vehicle. We appreciate your business and lifelong loyalty to Gunn Honda.

August 28, 2021

Dealership Rating
Employee Rating

He wasnt a finance representative that's what he told me Chris buenos More

by Shaggy
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Robert ala quine service advice

Aug 30, 2021

Gunn Honda responded

Shaggy, I apologize for any miscommunication during your recent. This is not at all indicative of the quality of service we strive to provide each customer, clearly, we failed you. We would welcome the opportunity to re-earn your trust and future business.

August 20, 2021

Dealership Rating
Employee Rating

Great service as usual. This is our 3rd Honda purchased from Gunn and I wouldn't take my car anywhere else for service. More

by A g
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert

Aug 30, 2021

Gunn Honda responded

WOW!! We LOVE our repeat customers and appreciate your loyalty, We look forward to assisting you with the purchase of your fourth!

August 18, 2021

Dealership Rating
Employee Rating

Did not have an appointment. They took care of my issue from one day to the next. great job. Very satisfied. Service group was great. More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Can’t.remember employees name

Aug 18, 2021

Joe responded

All good.

August 17, 2021

Dealership Rating
Employee Rating

Our service was done in a timely manner. Pleased with the service we got. We waited for our car but they brought us to the place we wanted to go and picked us up from there. More

by carmen.b.mori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alexis, mendoza

Sep 07, 2021

Gunn Honda responded

Carmen, thank you for your kind comment, we work hard to provide excellent customer service and I am proud that our team delivered that to you. We look forward to welcoming you back to Gunn Honda.

August 13, 2021

Dealership Rating
Employee Rating

My wife and I have always received excellent service from Gunn Honda, service department, service manager (Joe), the parts department staff provides outstanding knowledge on replacement parts. More

by clemtriplett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 07, 2021

Gunn Honda responded

Thank you for taking the time to leave this super FIVE STAR review, I am proud to know that Joe not only delivered the excellent customer service we strive to provide each of our valued customers but was able to quickly diagnose and service your vehicle. We look forward to welcoming you back to Gunn.

August 02, 2021

Dealership Rating
Employee Rating

It was good but too long of a wait. Even though we had an appointment we waited 2 hours. More

by ajanders19@gmail. com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 03, 2021

Gunn Honda responded

Thanks for letting us know about your experience. We apologize for the inconvenience.

July 19, 2021

Dealership Rating
Employee Rating

Went in for a oil change, Chad explained additional services that I inquired about and decided to have an alignment as well. I waited and enjoyed a coffee until my car was ready. Car runs like a top. More

by Daylilydi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chad

Jul 19, 2021

Gunn Honda responded

Thank you for choosing Gunn! So glad you had a great experience.

July 12, 2021

Dealership Rating
Employee Rating

Was helped immediately. Treated courteously and service was in a timely manner. All service advisors were most courteous. I love Gunn Honda and know I am honestly being treated. More

by Fxfarias
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Simpson

Jul 12, 2021

Gunn Honda responded

Thanks for the positive feedback! It is important our customers feel completely confident with the customer service they received and it made us happy to read your review.

May 21, 2021

Dealership Rating
Employee Rating

Too many errors from purchase to scheduling. Arrived at first appointment turned away because no loaner car available. Told the service may take Two to three days. Reschedule arrive long wait. Loaner car More

by tscalzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
May 25, 2021

Gunn Honda responded

Thank you for bringing this to our attention. We are truly sorry for the inconvenience. It is not our intention to disappoint the customer.

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