Manuel Cruz | Page 15

Easy to make an appointment. Took a week to repair. Loaner car smelled of cigarette smoke. Took a week to repair. Loaner car smelled of cigarette smoke. More

by CALLBROS Verified Customer Verified Customer

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Great service and communication throughout the process. They made the drop off, loaner, and pick up situation seamless and repairs were done fast and well. They made the drop off, loaner, and pick up situation seamless and repairs were done fast and well. More

by SARALYN Verified Customer Verified Customer

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After an electrical failure on my i3, I had to be towed into the shop. Manny took care of everything and returned my car in perfect running condition and expertly washed. I’ve tried other dealership’s serv into the shop. Manny took care of everything and returned my car in perfect running condition and expertly washed. I’ve tried other dealership’s service centers and Pacific is the best so far. More

by paulasplund Verified Customer Verified Customer

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Excellent customer service ! Very friendly and knowledgable. Thank you Manny for taking good care of my car. Very friendly and knowledgable. Thank you Manny for taking good care of my car. More

by arminsj Verified Customer Verified Customer

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The service was very organized. The text message updates were definitely the best as they made the entire experience smooth and quick. The text message updates were definitely the best as they made the entire experience smooth and quick. More

by SHAREN2468 Verified Customer Verified Customer

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I came in with 3 problems; The dealership found a number of 'warranty' problems and made those repairs. I left with 2 of my 3 problems unaddressed of 'warranty' problems and made those repairs. I left with 2 of my 3 problems unaddressed More

by roy.shuman Verified Customer Verified Customer

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Prompt response, quick fix on the recall issue, and free car wash Yay! Great service as usual. car wash Yay! Great service as usual. More

by bonnie_kan Verified Customer Verified Customer

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Manuel did an excellent job - no issues or concerns to report. Everything went very smoothly. report. Everything went very smoothly. More

by MIKE_THEODORE Verified Customer Verified Customer

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Excellent service and finished the job on time. My car looks new when they’re done. looks new when they’re done. More

by jbaliwag Verified Customer Verified Customer

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Manuel Cruz his the best he real take care of his customers I’m always happy with the service at pacific bmw customers I’m always happy with the service at pacific bmw More

by JIGGA197274 Verified Customer Verified Customer

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