Manuel Cruz | Page 23

Amazing service, been brining both my cars here and never had a problem. fast and efficient. Thank you guys. Definitely will recommend to all my friends had a problem. fast and efficient. Thank you guys. Definitely will recommend to all my friends More

by MIKENIKOLAYAN94 Verified Customer Verified Customer

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Completely satisfied, adviser was incredible, knowledgeable, helpful and respectful. Will recommend to everyone to use Pacific BMW and specially adviser Manny Cruz. Myself will use only Pacific B knowledgeable, helpful and respectful. Will recommend to everyone to use Pacific BMW and specially adviser Manny Cruz. Myself will use only Pacific BMW. More

by HARUTVAN Verified Customer Verified Customer

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The people at this dealership are very good to work with. I do think that BMW service is expensive, but that is more an issue with the brand than the dealership. I do think that BMW service is expensive, but that is more an issue with the brand than the dealership. More

by PMGREENE Verified Customer Verified Customer

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service advisor and service manager are great, but the problem could have and should have been resolved the first time the vehicle was there, all the tech had to do was take it for a test drive. Will be problem could have and should have been resolved the first time the vehicle was there, all the tech had to do was take it for a test drive. Will be back for service in the future. More

by james@tmjinsurance.com Verified Customer Verified Customer

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great customer servicegreat customer servicegreat great customer service great customer service great customer service great customer service great customer service great customer service great great customer service great customer service great customer service great customer service great customer service great customer service great customer service great customer service great customer service More

by KWON3002 Verified Customer Verified Customer

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GREAT SERVICE, EVERYTHING WAS GREAT WITH MY SERVICE EXPERIANCE. STAFF IS VERY FRIENDLY AND KNOWLAGABLE. HIGLY RECOMEND GOING TO THIS DEALRSHIP FOR YOUR BMW NEEDS. EXPERIANCE. STAFF IS VERY FRIENDLY AND KNOWLAGABLE. HIGLY RECOMEND GOING TO THIS DEALRSHIP FOR YOUR BMW NEEDS. More

by info87 Verified Customer Verified Customer

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Had to wait for 45 mins after they told me my car is ready, they didn’t even know what’s the tag number for my car or where they parked my car ! It was a horrible experience and will not go back ready, they didn’t even know what’s the tag number for my car or where they parked my car ! It was a horrible experience and will not go back More

by nasirip91 Verified Customer Verified Customer

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This Pacific BMW team is fantastic, across all aspects in service. Thanks for making my service experience exceptional. I most appreciate the video sent to me as the mechanic reviewed my car. Also, the loa service. Thanks for making my service experience exceptional. I most appreciate the video sent to me as the mechanic reviewed my car. Also, the loaner process was made very efficient. More

by Joshua Verified Customer Verified Customer

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They are busy and still very friendly. They are helpful and informative. I got to sit down with my own rep which stay in contact with you through the whole process. It gives the personal touch and I like t and informative. I got to sit down with my own rep which stay in contact with you through the whole process. It gives the personal touch and I like that I don't have to deal with a new rep every time I call to ask a question. So the customer service is 5 star. Then what i really like about the repair service is that they send you a video of whatever the technician is looking at and needs me to be aware of. That is above and beyond what I get from other shops. What more can I ask for. I recommend Pacific BMW. More

by EDGAR.CASTEL Verified Customer Verified Customer

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They put 54 miles on my suv unbelievable I will not take my vehicle back there explanation was a joke why they put that many miles on my vehicle insulting my way intelligence. my vehicle back there explanation was a joke why they put that many miles on my vehicle insulting my way intelligence. More

by sw78263 Verified Customer Verified Customer

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