Manuel Cruz
Manuel Cruz at Pacific BMW

Manuel Cruz | Page 24

Service Advisor

Pacific BMW

800 S Brand Blvd
Glendale, CA 91204

Contact Me
4.3
387 Reviews

Languages Spoken

English English

Spanish Spanish

4.3

387 Reviews

Write a Review

387 Reviews of Manuel Cruz

May 26, 2021

Dealership Rating
Employee Rating

Been to couple Bmw dealership but pacific has the best customer service. They care about it and getting a loaner was so easy. Coming back More

by eunicekye
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

May 24, 2021

Dealership Rating
Employee Rating

Love this service department. Honest, caring, quick. Honestly would consider continuing to buy BMWs since it means being able to return here for service and maintenance More

by smhess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 22, 2021

Dealership Rating
Employee Rating

My service was excellent the staff was amazing and friendly. Exactly what I expected from BMW. I had no intention of writing a review because it was a basic service but I’ve been asked 500 times to More

by JENNIFERSS720
Recommend Dealer
No

Other Employees Tagged: Amie Gasabyan, Marco Fausto , Henry Burmayan, Narek Petrosian, Gilbert Pogosyan, Daniel Ramirez

May 12, 2021

Dealership Rating
Employee Rating

very. good. jobmy. car. adviser was. very. nice. and. very. good. job my. car. adviser was. very. nice. and. she. was. so. helpful. thank. to. her. her. name. is. Ami. gasabyan. she. very. good. advis More

by arampapyan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amie Gasabyan, Marco Fausto , Henry Burmayan, Narek Petrosian, Gilbert Pogosyan, Daniel Ramirez

May 10, 2021

Dealership Rating
Employee Rating

I brought my suv to be serviced and someone put 54 miles on my SUV while being serviced will not bring my SUV back here again. More

by sw78263
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

May 07, 2021

Dealership Rating
Employee Rating

My service advisor was extremely helpful and professional. He was very knowledgeable and he was dedicated to his customers I have been a customer since 1987 More

by WSCOOB3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 02, 2021

Dealership Rating
Employee Rating

My car was returned a several randomscratches. It was My car was returned a several random scratches. It was driven at least 40 miles. I am disappointed to say the least. I will be escalating the matter More

by ARTUR.ATSAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Edgar Oganesyan

April 26, 2021

Dealership Rating
Employee Rating

Very professional customer service will recommend to everyone. Pacific BMW thank you for the best service I always get at your dealership. Staff is amazing More

by arsmatevosyan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amie Gasabyan, Marco Fausto , Henry Burmayan, Narek Petrosian, Gilbert Pogosyan, Daniel Ramirez

April 24, 2021

Dealership Rating
Employee Rating

John Vasquez and the rest of the workers always John Vasquez and the rest of the workers always answering every question and concern u have best service so far this dealership and service is recomm More

by sedanoletty3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marco Fausto , John Vasquez

April 22, 2021

Dealership Rating
Employee Rating

I always have a great experience everytime I drop my car off here for service. A big thank you to everyone, especially Manny and Vanessa! More

by therojasnator
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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