Manuel Cruz
Manuel Cruz at Pacific BMW

Manuel Cruz | Page 25

Service Advisor

Pacific BMW

800 S Brand Blvd
Glendale, CA 91204

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4.3
387 Reviews

Languages Spoken

English English

Spanish Spanish

4.3

387 Reviews

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387 Reviews of Manuel Cruz

April 19, 2021

Dealership Rating
Employee Rating

This was a regular service and no special inspections or work was required but the team was very knowledgeable and service was excellent. Thank you very much More

by susannacogswell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 15, 2021

Dealership Rating
Employee Rating

How was it ??Quick ! Easy !Did care !Keep this level How was it ?? Quick ! Easy ! Did care ! Keep this level !!!! That was my first time visiting this dealership and I really feel comfortable. Than More

by IGOR VAKHRAMEEV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amie Gasabyan, Marco Fausto , Henry Burmayan, Narek Petrosian, Gilbert Pogosyan, Daniel Ramirez

April 10, 2021

Dealership Rating
Employee Rating

Cost is not always a factor when having my car serviced, most important to me is the service and the ability to get good results. More

by SLMARTINEZ2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 07, 2021

Dealership Rating
Employee Rating

Great transparency on what was needed and what needed to be done. What was and wasn’t covered under CPO warranty was very clear. Appreciate their professionalism. More

by Sm82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 26, 2021

Dealership Rating
Employee Rating

I realize my problem was unique. Took a long time to solve not enough feedback daily. I had to fly home to Seattle and needed better daily feedback to arrange a flight back. Everything else was great. More

by TEMOORE48
Recommend Dealer
Yes

March 25, 2021

Dealership Rating
Employee Rating

Very nice and kind services they are providing. Efficient and nice work done! Manny was nice! Responds well and quick! Awesome job! Thank you all. More

by joyhy25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 15, 2021

Dealership Rating
Employee Rating

Very transparent, very fast and great service. The team was informing me on step by step, provided me with the loaner vehicle and managed to leverage my car warranty to cover the costs where applicable. More

by CVIJANOV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 15, 2021

Dealership Rating
Employee Rating

Excellent customer service. I really appreciated the video sent by the mechanic and the very friendly staff from checking in to picking up the car. More

by pigidbashian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 15, 2021

Dealership Rating
Employee Rating

Always fantastic. I’m always well taken care of! I know that my car will be perfect when I return and having a loaner is key! More

by BLEVINSBODISON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 11, 2021

Dealership Rating
Employee Rating

Great experience. Love the videos from the tech doing the work as he walks around and under the car. Really gives you confidence that they are doing all needed. More

by williamrafert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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