Manuel Cruz | Page 28

Customer service is a first priority. Always efficient and on time. Clean. Constant contact with the service advisor throughout the entire process including text messaging. and on time. Clean. Constant contact with the service advisor throughout the entire process including text messaging. More

by NORMAN.FERENCE Verified Customer Verified Customer

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Manny was excellent, very communicative and helpful. Grateful to have clear info and feel well taken care of. the video walk through of the car service was very helpful too. Grateful to have clear info and feel well taken care of. the video walk through of the car service was very helpful too. More

by chell Verified Customer Verified Customer

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First and foremost getting the appointment was fast and easy but it took 4 hours for an oil change. My app. Was 8:45am I got my car almost 1 pm. That is a bad business, I think the oil change must be only easy but it took 4 hours for an oil change. My app. Was 8:45am I got my car almost 1 pm. That is a bad business, I think the oil change must be only 1 to 2 hours max. More

by jdelaresma63 Verified Customer Verified Customer

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Since the first day I took my car in, Manny has helped me. He is always very attentive and courteous. He always answers all my questions, If I have any concerns about my car as well. me. He is always very attentive and courteous. He always answers all my questions, If I have any concerns about my car as well. More

by rrenejr Verified Customer Verified Customer

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Impeccable service made drop off and pickup safe and convenient for my wife. We were way behind on CBS requests because of anxiety about bringing the car in. Manny made it easy under our maintenance ser convenient for my wife. We were way behind on CBS requests because of anxiety about bringing the car in. Manny made it easy under our maintenance service contract. More

by bradford.berling Verified Customer Verified Customer

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Contact with service advisor ok until he had off. No Contact with service advisor ok until he had off. No communication when ready. car ran out of oil while daughter returning to school, very disappoint Contact with service advisor ok until he had off. No communication when ready. car ran out of oil while daughter returning to school, very disappointed. More

by THOMPSONGIRLS3 Verified Customer Verified Customer

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Very pleased with how quickly they agreed to take my car and the quick analysis of the issues. The warranty covered one of the issues. I am very pleased with the overall cost of the repairs and the great cu and the quick analysis of the issues. The warranty covered one of the issues. I am very pleased with the overall cost of the repairs and the great customer service extended to me and my family. More

by LOMAXLACRISHA Verified Customer Verified Customer

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I waited 1 hour before getting loaner. This was better than last time when I waited almost 3 hours but I believe this can be improved. than last time when I waited almost 3 hours but I believe this can be improved. More

by minehebrahimian Verified Customer Verified Customer

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Manny valued my time and had everything ready for me to be in and out of the dealers within 7 minutes of arriving. He understood and appreciated my time. be in and out of the dealers within 7 minutes of arriving. He understood and appreciated my time. More

by maxocon Verified Customer Verified Customer

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I came in early with no appointment due to a slight emergency and I was in & out and on my way back to work in a loaner in less than an hour. Picking up was just as seamless! My service advisor Manny a emergency and I was in & out and on my way back to work in a loaner in less than an hour. Picking up was just as seamless! My service advisor Manny and his team give top notch service! More

by Kimber Verified Customer Verified Customer

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