Manuel Cruz
Manuel Cruz at Pacific BMW

Manuel Cruz | Page 6

Service Advisor

Pacific BMW

800 S Brand Blvd
Glendale, CA 91204

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4.3
387 Reviews

Languages Spoken

English English

Spanish Spanish

4.3

387 Reviews

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387 Reviews of Manuel Cruz

December 07, 2023

Dealership Rating
Employee Rating

Check-in Assistant Advisors are friendly competent and efficient. Service Advisors are conscientious, thorough, expedient and accommodating. Service mechanics are excellent and accurate professionals. More

by MARYANNAFRENCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amie Gasabyan, Marco Fausto , Henry Burmayan, Gilbert Pogosyan, John Velasquez, Jesus U., Douglas, Marlynn

December 06, 2023

Dealership Rating
Employee Rating

Very bad, airbag light and engine service were on and they refuse to check. They said it cost 245 dollar. The airbag light was related to the airbag recall. No good service. More

by gonzaorla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sevak Adamyan, Andrew Batenhorst, Isam Ayoub, Amie Gasabyan, Marco Fausto , Henry Burmayan, Alondra Carbajal, Chris Choe, Gilbert Pogosyan

December 04, 2023

Dealership Rating
Employee Rating

I have worked with Amie and Manny, very professional and efficient service from both of them. More

by OMAR.TORRES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 01, 2023

Dealership Rating
Employee Rating

Very helpful as always go my loaner on time very professional and love going back as always. More

by vachikzarifian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marco Fausto , Henry Burmayan

November 28, 2023

Dealership Rating
Employee Rating

Fabulous service :) very polite and got the car wash as well which made me so happy More

by rmelkonian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amie Gasabyan, Marco Fausto , Henry Burmayan, Gilbert Pogosyan

November 17, 2023

Dealership Rating
Employee Rating

Best customer service, repairs made on time. Thanks to Manny Cruz and Marco Fausto. Thanks again. More

by ARNELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marco Fausto

November 16, 2023

Dealership Rating
Employee Rating

Great customer service, knowledgeable employees who explain what is needed to maintain your vehicle in good working order. More

by Vicente
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 16, 2023

Dealership Rating
Employee Rating

Anytime there is a problem, Manny Cruz is there to help. Very professional , knowledgeable and friendly . More

by ERNRMSY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 14, 2023

Dealership Rating
Employee Rating

Like always they have the best customer service that treat you very good we are so happy with BMW. Thank you very much for the good service. More

by LASILVERPLUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amie Gasabyan, Marco Fausto , Henry Burmayan, Gilbert Pogosyan, Marco fausto

November 10, 2023

Dealership Rating
Employee Rating

Manuel at service dept was excellent and specially very knowledgeable. He explained all the details need to be done. More

by george@metrolending.com
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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