Mara Russell
Mara Russell at Herb Chambers Lincoln of Norwood

Mara Russell | Page 11

Sales & Leasing Consultant

Herb Chambers Lincoln of Norwood

1130 Providence Highway
Norwood, MA 02062

5.0
114 Reviews
5.0

114 Reviews

Write a Review

114 Reviews of Mara Russell

April 06, 2017

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Employee Rating

Excellent Sales and Service Departments!!! Paul Petroski I purchased a Lincoln MKX, and had a little brake issue, I brought it back and they fixed in no time, gave me a loaner car, and eve More

by Paul F petroski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danielle Barnett, Paul Calder, Eric Fowler, Paul Johnson

Apr 06, 2017

Herb Chambers Lincoln of Norwood responded

Thank you, Paul! Your kind words are greatly appreciated. It is so rewarding to know that our team was able to provide you with a pleasant experience. Thank you for your business, and please let us know if we can ever assist you in the future! Best, Peter Hern, General Manager

February 01, 2017

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I enjoyed working with the manager, and his team There was no "hard sell", the people we dealt with were friendly and respectful; and we never felt pressure. We found a great car, at a very good pri More

by Bob Dyson
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shoaib Khan, Alice Nabutete

Feb 02, 2017

Herb Chambers Lincoln of Norwood responded

Thank you, Bob! It is always rewarding to receive great feedback like this and we really do appreciate you taking time out to review us. It is great to know that you and your wife enjoyed working with Mara, Alice and Shoaib. Thank you for your business and we look forward to welcoming you back in the future. Best, Peter Hern, General Manager

January 18, 2017

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very positive and professional-NO HARD SELL I Like that I was treated respectfully. Everyone I dealt with was courteous and knowable about my new car. I could not have expected more for my trade More

by Robert B Downes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Florin Burghiu

Jan 19, 2017

Herb Chambers Lincoln of Norwood responded

Thank you for your time and recommendation, Robert. We truly appreciate hearing feedback from our customers! I'm so happy to know that Mara and Florin were able to provide you with 5-Star service. Your satisfaction is our #1 goal! Should you need anything else, please do not hesitate to call. Best, Peter Hern, General Manager

December 21, 2016

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Fantastic Buying Experience Mara made my buying experience excellent. I was truly impressed with her knowledge of the vehicle and how well she transferred that knowledge to me. S More

by SteveFromLynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Lewis (Business Manager)

Dec 22, 2016

Herb Chambers Lincoln of Norwood responded

Thank you, Steve! We believe that exceptional customer service is key and it is great to know that this belief held true through your experience with our team. We appreciate your business and look forward to serving your automotive needs for many more years to come! Happy Holidays, Peter Hern, General Manager

April 01, 2016

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Employee Rating

Great truck buying experience! I usually dread as I’m sure most people do, buying a new vehicle, with all the stress and frustration associated in purchasing a new vehicle. But I ha More

by Dave H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 01, 2016

Herb Chambers Lincoln of Norwood responded

Thank you, Dave, for taking the time to write this review! Mara is such an asset to our team, as she continuously focuses on providing our guests’ with the best customer service. I know she will be so pleased to read your positive feedback. Congratulations on your purchase and if you have any questions about your truck, please don't hesitate to reach out. Best, Peter Hern, General Manager

February 22, 2016

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Employee Rating

Purchase of 2015 Lincoln MKC I purchased a 2015 Lincoln MKC fleet vehicle with less than 10,000 miles on it. It looks like new, and it has so many options. The price was right, More

by pegD48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Lewis and Wayne

Feb 23, 2016

Herb Chambers Lincoln of Norwood responded

Thank you, Peg, for taking the time to tell us about your experience. Hearing that Mara, Jim and Wayne took such great care of you from start to finish is the kind of feedback we like to hear! Thank you again and we look forward to serving your automotive needs for many more years to come. Best, Peter Hern, General Manager

January 31, 2016

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Very Enjoyable Experience I would recommend Herb Chambers because they find the car you are looking for with the options you want at the right price. I have purchased many car More

by redjean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Peter Hern , Leo Hern

Feb 01, 2016

Herb Chambers Lincoln of Norwood responded

Thank you for taking the time to share this wonderful feedback! I'm so happy to know that you enjoyed your recent experience with our team. We appreciate your recommendation and should there ever be anything else that we can assist you with, please don't hesitate to ask. Best, Petern Hern, General Manager

Feb 01, 2016

Herb Chambers Lincoln of Norwood responded

Thank you for taking the time to share this wonderful feedback! I'm so happy to know that you enjoyed your recent experience with our team. We appreciate your recommendation and should there ever be anything else that we can assist you with, please don't hesitate to ask. Best, Petern Hern, General Manager

January 17, 2016

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Best car buying experience. Mara Russell worked with us until she located the exact SUV we were looking for. Color, interior, and options. After the test drive Mara spent the tim More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 18, 2016

Herb Chambers Lincoln of Norwood responded

Thank you, Kevin, so much for the wonderful review. Mara is a valued team member and your feedback is a testament to her commitment to providing exceptional customer service. Thank you again for your business and we hope to serve your automotive needs for many more years to come. Best, Peter Hern, General Manager

December 08, 2015

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MAJOR APPLAUSE FOR MARA RUSSELL! ***MaJoR ApPlause *** for MARA RUSSELL -- Sales & Leasing Consultant at Herb Chambers Lincoln 85 Granite St, Braintree ,MA 02184 (855-394-6571) More

by JOHNTULLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 08, 2015

Herb Chambers Lincoln of Norwood responded

Thank you, John, for taking the time to write this review! I'm so pleased to know that Mara made your Lincoln buying experience a stellar one, and I'll be sure to pass along the kind words to her. Thank you for your business and we look forward to doing business with you again! Best, Peter Hern, General Manager

October 31, 2015

Dealership Rating

Great Experience at Herb Chambers Lincoln We went to Herb Chambers because we wanted a larger dealership with more selection and salespeople who know about their cars. That is what we got at More

by firsttimelincoln
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 02, 2015

Herb Chambers Lincoln of Norwood responded

Thank you for sharing your story! We really appreciate your business, as well as, your feedback on working with Mara. She is a valuable member of our team. We trust you are enjoying your new SUV and look forward to the opportunity to serve your automotive needs for many more years to come! Best, Peter Hern, General Manager

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