Mara Russell

Mara was a pleasure to work with and very knowledgeable. It was a great experience and everything went extremely smoothly. It was a great experience and everything went extremely smoothly. More

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My wife and I visited Lincoln of Norwood on Oct 5, 2023 and spoke with Ms. Mara Russell regarding truing in our leased Ford Explore for a new Lincoln Aviator. After a very insightful and knowledgeable co and spoke with Ms. Mara Russell regarding truing in our leased Ford Explore for a new Lincoln Aviator. After a very insightful and knowledgeable conversation with Ms Mara Russell we decided to lease the 2023 Black Label Plug-in Hybrid Aviator. We drove our new Aviator home that very same day and have enjoyed it since. Ms. Mara Russell continued to check in on how everything was going with our new Aviator and inquired if we had any questions or if we needed any assistance. On our 6 month anniversary of leasing the Aviator, Ms. Mara Russell reached out to us again checking in to see if we were still happy with the vehicle, and we told her that yes we are still very happy with it. This shows to us that Ms. Mara Russell is an outstanding asset to Herb Chambers as well as a fantastic Manager and sales person to continue to care about the people that she has dealings with. We would recommend Herb Chambers Lincoln of Norwood and especially Ms. Mara Russell to all our family and friends when it is time for them to look for a new car. More

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I bought my car from Mara Russell and was awesome. This is probably the 20th car I have purchased and might be the best. She did not pressure me at all and took her time showing me everything about th This is probably the 20th car I have purchased and might be the best. She did not pressure me at all and took her time showing me everything about the new vehicle. I would highly recommend her to everyone. More

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Mara was very knowledgeable and pleasant to work with! Never any pressure to buy or lease! Never any pressure to buy or lease! More

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I could not be happier with the service I received at Herb Chambers Lincoln this month. James, my service rep, kept me informed with all the necessary information needed. No surprises. The pick up and de Herb Chambers Lincoln this month. James, my service rep, kept me informed with all the necessary information needed. No surprises. The pick up and delivery of my MCK was just as promised. A service that is extremely convenient. More

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This dealer far exceed my expectations the dealer was fantastic the finance department was excellent and handled my sale in the most efficient and professional way I found the dealer to be friendly a fantastic the finance department was excellent and handled my sale in the most efficient and professional way I found the dealer to be friendly and concerned for my satisfaction I would definitely recommend this dealer More

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Mara Russell in sales understood how formidable the leasing procedure can be, so she was not only helpful and considerate, she also anticipated concerns and questions. Kind and efficient throughout. Th leasing procedure can be, so she was not only helpful and considerate, she also anticipated concerns and questions. Kind and efficient throughout. The only glitch came when Zach, the business person who was supposed to deal with the paperwork, took another customer when traffic delayed me, and I had to wait an hour and a half for him to get to me. I later learned that its being the last day of the month and his being the only business person on duty that night contributed to the problem. He then moved things along as expeditiously as possible. However, the overall experience was that people did want to be helpful, courteous,and alert. More

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My experience at the dealership was excellent. Everybody was extremely helpful. I was working with Mara, and she was very accommodating and attentive, trying to understand my needs to help me sele Everybody was extremely helpful. I was working with Mara, and she was very accommodating and attentive, trying to understand my needs to help me select the right vehicle. More

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Such a pleasant experience with Mara. Would highly recommend anyone looking for a Lincoln to go see her!!! Would highly recommend anyone looking for a Lincoln to go see her!!! More

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Overall, efficient and professional experience. Top notch sales and support personnel throughout the whole process from beginning to end. Top notch sales and support personnel throughout the whole process from beginning to end. More

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