Marc D'Ottavio
Marc D'Ottavio at Bay Ridge Subaru

Marc D'Ottavio | Page 92

Service Advisor

Bay Ridge Subaru

1819 Cropsey Ave
Brooklyn, NY 11214

4.7
920 Reviews

A Little About Marc... I have worked in multiple areas within the auto industry. Years In The Auto Field: 25. Interests & Hobbies: Fishing. First Car Owned: Chevrolet Monte Carlo. Dream Car Garage: Jaguar XJS.

4.7

920 Reviews

Write a Review

Dealership Experience

9 yrs, 6 mos

Industry Experience

34 yrs, 5 mos

Languages Spoken

English English

920 Reviews of Marc D'Ottavio

June 10, 2019

Dealership Rating
Employee Rating

oil change Because of all the on-going construction work at the location, I admire all the work done and the customer attention and support. thank you. More

by JORDAN.JAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 14, 2019

Bay Ridge Subaru responded

JORDAN.JAN, thank you for your positive review/rating. - BRS

June 07, 2019

Dealership Rating
Employee Rating

Oil change and software updatel Done quickly and for a good price. Had time for an excellent breakfast at a nearby diner, Marc and Michael have facilitated the servicing of my car si More

by WENDEPERSONS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Michael Otero

Jun 14, 2019

Bay Ridge Subaru responded

Thank you for your 5 star review, WENDEPERSONS. We look forward to working with you again soon! -BRS

June 06, 2019

Dealership Rating
Employee Rating

Brake light recall, battery problems, broken left side mirro As always, the service was excellent. The estimated time to repair was exactly on the nose. It's always a please to work with Marc D'Ottavio. Thank More

by RALPHLISA339
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 14, 2019

Bay Ridge Subaru responded

RALPHLISA339, Thanks for your excellent review! Have a great weekend! -BRS

June 06, 2019

Dealership Rating
Employee Rating

60,000 miles major service I'm always pleased when I bring in my Subaru for service. Service representatives are friendly and take the time to inform me of issues and non issues More

by OOPAA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: N/A

Jun 14, 2019

Bay Ridge Subaru responded

Thank you for choosing Bay Ridge Subaru! We look forward to working with you again soon. -BRS

January 24, 2017

Dealership Rating
Employee Rating

Very nice and quick Excellent care I was treated very well and they helped me select a car They were very Nice It was a very good experience.I really recommend the site More

by Johnny1218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Chiusano, Anthony Grippo , Craig Miller

March 11, 2016

Dealership Rating
Employee Rating

Satisfied for over 25 years Bay Ridge Subaru has my vote. Would not consider any other Car or Dealer. Integrity is the word for this dealership. Consistently efficient and Cordi More

by IF/Bklyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Steve Cravotta

Mar 14, 2016

Bay Ridge Subaru responded

Thank you for the 5 star review. We appreciate your business. Safe Travels! BRS Team.

March 01, 2016

Dealership Rating
Employee Rating

Helpful Honest and Competent I have been dealing with the people at Bay Ridge Subaru for years, I would not take my beloved Subaru Outback to anyone else for service. They diagno More

by Bklynsu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Steve Cravotta

Mar 04, 2016

Bay Ridge Subaru responded

Our loyal customer, we thank you and truly appreciate your business. Looking forward for the next 10 years of satisfaction.

August 18, 2015

Dealership Rating

Subaru Service Came in without an appointment to have a tire blowout fixed. Marc was extremely courteous and answered all of my questions despite the fact service wa More

by Solo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

July 17, 2015

Dealership Rating

Went in fearing the worst, came out relieved A front end wobble was easily fixed - just post winter impacted dirt on the rims! Spares and parts are genuine and labor should be the best. I w More

by BHSubaru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Thomas Ruggiero , Patricia Froncillo

June 19, 2015

Dealership Rating

7500 mile service Service manager was super and work was done promptly. My car was returned to clean. I would recommend this dealer to all of my friends. More

by bill189
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Steve Cravotta, Kevin Seeraj, service manager

Jul 03, 2015

Bay Ridge Subaru responded

Thank you for the review and kind words. We appreciate your business and look forward to serving you in the future. Safe travels!

Jul 09, 2015

Bay Ridge Subaru responded

Thank you for your loyalty and business. We do appreciate your time. Drive safe!

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