Marc Dicino | Page 15

Best dealership car purchase. My experience with Subaru Superstore was the easiest dealership car purchase I have ever had. From my first meeting with my salesman Joshua, to the sh My experience with Subaru Superstore was the easiest dealership car purchase I have ever had. From my first meeting with my salesman Joshua, to the short amount of time spent in finance. Joshua was personable and confident in his product knowledge. Or finance officer was clear in explaining his products also. There was no feeling of pressure or gamesmanship in either area. More

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Great experience We were lucky enough to have Darby find us in the parking lot. He was very informative and supportive through identifying our perfect car, then leadin We were lucky enough to have Darby find us in the parking lot. He was very informative and supportive through identifying our perfect car, then leading us through the buying process. No unnecessary pressure. Great experience. We love our Subaru! More

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Outstanding Customer Service Brandon H was so attentive to what we were looking for in a vehicle. He was very pleasant to work with as was the management team. They all went abo Brandon H was so attentive to what we were looking for in a vehicle. He was very pleasant to work with as was the management team. They all went above and beyond our expectations. Thank you Brandon for facilitating everything. M&T More

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My 2017 Forester was totaled by a drunk driver When turning left, my Forester was totaled by a drunk driver running a red light. When the adjuster determined it was irreparable, I called John who When turning left, my Forester was totaled by a drunk driver running a red light. When the adjuster determined it was irreparable, I called John who worked hard to find me a new Forester. I came in the next day and decided on a Crosstrek. My buying experience with John has always been superb--honest, direct and painless. I really appreciated John's effort to find a car I could drive out with so quickly. He's always wonderful to work with. While I appreciate my terrific buying experience, I'm somewhat disappointed in some aspects of the 2019 Forester and Crosstrek. Half the console dials are dim and barely readable in bright sunlight with sunglasses unlike my 2017 Forester. I'm no longer able to play my Apple Ipod Touch either through Apply Play or by USB which I was able to use in my 2017 Forester by USB and in a loner Kia Soul. However, I'm very grateful for how I was able to walk away from a major accident virtually injury free because of how well built my 2017 Forester was. More

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Painless experience I came here looking at a car other than a Subaru, but the staff was nothing but helpful. Kevin Landers was the salesman i worked with, and he was very I came here looking at a car other than a Subaru, but the staff was nothing but helpful. Kevin Landers was the salesman i worked with, and he was very knowledgeable and pleasant. I came in expecting the pushy sales pitch, but instead got an attentive human that knew his stuff. Every part of my experience here was painless; everything was explained well and the team seemed very experienced. More

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Awesome sales and service Subaru Superstore is Family Owned. They live, shop and socialize in our area which means they understand their customers. This dealership provides th Subaru Superstore is Family Owned. They live, shop and socialize in our area which means they understand their customers. This dealership provides the finest sales and service staff throughout the entire process. They take the pressure out of purchasing / leasing a new vehicle and when it needs servicing you receive 110% of their attention. My family has been doing business with the Subaru Superstores family since they first opened. We will continue to do business with them in the many years to come. More

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Best Car Buying Experience Ever Anyone who has ever purchased/leased a vehicle has in one way, shape, or form dealt with pushy,rude and unknowledgeable car sales staff that make you Anyone who has ever purchased/leased a vehicle has in one way, shape, or form dealt with pushy,rude and unknowledgeable car sales staff that make you feel like you owe them something just for showing up on their lot. This is our second car purchase from Subaru Superstore of Chandler and I must say, from our Service experience with Angela, to our car purchase experience with Tom Darby, James Cloer and Mark Dicino, this process was nothing short of exceptional. Tom, without a doubt, is the friendliest, most knowledgeable, no pressure car sales associate that me and my wife have ever dealt with. Folks, he knows his stuff when it comes to the Subaru product. From the time me and my wife met Tom, we knew right away that we were about to experience buying a car like we've never experienced. With Tom's laid back, non-pushy, honest, friendly demeanor, we felt completely comfortable and at ease during our new car purchase. Right away Tom was understanding of our needs and took us in the direction of our new Outback. Sales Manager James Cloer was equally as friendly, honest, knowledgeable, and absolutely put zero pressure on the customer. We then made our way to the finance office and met with Mark Dicino, a very friendly, honest and caring staff member that made this part of our car purchase a breeze. My wife are very loyal customers and I must say we will be life long customers at Subaru Superstore of Chandler. Keep up the great work. More

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Tom Darby is the best salesman I have ever had. Darby is truly an honest, upfront guy. He was patient and helpful. I had never had anyone spend so much time with me before and be si patient. I reall Darby is truly an honest, upfront guy. He was patient and helpful. I had never had anyone spend so much time with me before and be si patient. I really enjoyed our conversations and how much he learned about us. He invested in us and built a relationship with us. We weren't just a deal and quick money. He truly but a relationship. I will go back to Darby and buy ever car from him and recommend him. I would recommend him to anyone. He gave us a great deal! More

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First Class! Charlie, thanks for getting us into a new Forester Sport, exactly what we wanted! You made the process seamless and relaxed. Much appreciated! Your en Charlie, thanks for getting us into a new Forester Sport, exactly what we wanted! You made the process seamless and relaxed. Much appreciated! Your enthusiasm for what you do and for the Subaru lineup makes a difference! The whole team was excellent! Highly recommend Subaru Superstore of Chandler! More

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Very happy internet car buyer David Griffen made everything easy for us. He texted and emailed promptly, and was a joy to work with the day we went to Chandler for my Outback. David Griffen made everything easy for us. He texted and emailed promptly, and was a joy to work with the day we went to Chandler for my Outback. More

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