Marc Israel | Page 20

AWESOME SERVICE Called Patrick McFarland, my Service Advisor at Crown, and ask about Diamond Finish for my CLK-350 since I had a new front bumper and left rear fende Called Patrick McFarland, my Service Advisor at Crown, and ask about Diamond Finish for my CLK-350 since I had a new front bumper and left rear fender redone and had the Resist All Finish put on my car when I purchased it new. He arranged for the service to be done to the entire car inside and out and I was absolutely astonished that my car looked like brand new when I picked it up about four hours later. Pat is always friendly, in a great mood and gets the necessary work done when needed. He is the "BEST" at Crown Eurocars! More

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NEVER IMAGINE THAT I COULD FIND A BRAND OTHER THAN MERCEDEZ It was an excelent experience. The seller Neville Barnett was very friendly, serviceful and offered me just what I needed. I was very satisfied with h It was an excelent experience. The seller Neville Barnett was very friendly, serviceful and offered me just what I needed. I was very satisfied with his work. I recomend 100%. Neville introduced us to Marc Israel who helped us get a better deal with the bank for our loan. We thank you both for your kind attention. I congratulate you both. More

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Weekend Purchase Worked with Omar Rodriguez on purchase of 2016 GLE 350 and started the conversation on line. I am in North Carolina and had searched NC and VA dealers Worked with Omar Rodriguez on purchase of 2016 GLE 350 and started the conversation on line. I am in North Carolina and had searched NC and VA dealers for a great vehicle with low miles as well as a great price. I was unable to locate what I was looking for so since I had visited Crown back in October of 2019 I decided to check their inventory and they had the vehicle and the great price that I was looking for, so my wife and I drove down over the weekend and made the purchase. Omar was in contact with me all thru the week making the process as smooth as possible so that when we arrived at the dealership we could get in and out as soon as possible. The trip was well worth it and we felt very comfortable with all of the friendly staff. I would recommend contacting Omar Rodriguez for your Mercedes needs new or used he is definitely going to work for you! More

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My experience started at the top when I was introduced to Mr. Daniel Morris (General Manager) and I new it could only get better from that point. I then started to speak with Mr. Phillip Boone about purchase Mr. Daniel Morris (General Manager) and I new it could only get better from that point. I then started to speak with Mr. Phillip Boone about purchase options. I was educated to "my" satisfaction and confident in my selection. Marc Israel was very patient with me, addressed all my concerns. Tony Cintron helped me get acquainted with many of the features. Thanks Mr. Boone for an awesome experience. More

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This dealership is staffed with excellent team members who are friendly & professional. Victor Lema, Marc Israel & Tony Cintron were outstanding to work with. Great job. who are friendly & professional. Victor Lema, Marc Israel & Tony Cintron were outstanding to work with. Great job. More

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Larry was awesome throughout the entire process! Was very clear with leasing, types of models, and finding what was best for our lifestyle. Larry answered every question thoroughly and honestly. We weren’t e clear with leasing, types of models, and finding what was best for our lifestyle. Larry answered every question thoroughly and honestly. We weren’t expecting to lease that day but our very happy we ended up coming home with a new car. Thank you, Larry! Max & Rachel More

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Excellent customer service, knowledgeable, and very friendly! My time in the dealership was much less than anticipated... greatly appreciate that! Neville Barnett did a great job! friendly! My time in the dealership was much less than anticipated... greatly appreciate that! Neville Barnett did a great job! More

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Zoltan and Mark. What a Great team to deal with. Friendly, informative, and stellar service. Zoltan Helped me find the right Mercedes and Mark got all the paper work done so efficiently to finaliz Friendly, informative, and stellar service. Zoltan Helped me find the right Mercedes and Mark got all the paper work done so efficiently to finalize the deal. We have purchased several vehicles both personally and for the company. Zoltan always helps and always comes Thru for us!!! More

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Sam Youssef is the person to see! We recently purchased a used vehicle and were lucky to work with Sam Youssef. We started the process online, and he contacted us within minutes, provi We recently purchased a used vehicle and were lucky to work with Sam Youssef. We started the process online, and he contacted us within minutes, providing phone and email information and answering questions we had. He met us in person at the dealership the next day, having already reserved the vehicle we were interested in. The entire process, from visual inspection to test drive to signing the purchase documents, took less than 3 hours and was pleasant. More

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Zolton is a flawless professional. He has exceptional people/service skills. Thank you Crown Euro Cars for contacting us the minute our car arrived and having it ready for us to take home today. people/service skills. Thank you Crown Euro Cars for contacting us the minute our car arrived and having it ready for us to take home today. More

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