Marc Israel | Page 24

Crown EuroCars Illegal Business Practices I was interested in purchasing a vehicle from this dealership. On 9/28/2019 I gave a One Thousand Money Order to Financial Services Manager Rob Wilso I was interested in purchasing a vehicle from this dealership. On 9/28/2019 I gave a One Thousand Money Order to Financial Services Manager Rob Wilson to hold a vehicle until the following Monday - 9/30/2019. The deal fell through and I did not purchase the vehicle. From 9/30/2019 until this writing, I have been denied a refund of my $1,000 due to a stated policy of holding "checks" until they cleared the businesses bank (10 business days) - even though I gave them a Money Order (bear instrument) that records show was cashed on 10/3/2019. I was never informed beforehand, of this "policy" of holding cash/bearer instruments for 10 business days, especially in light of the fact that the funds have been cashed and received. By holding thousands of dollars of customers' money, this business is unlawfully enriching itself. Crown EuroCar employees Rob Wilson, Account Manager Jessica Scarboro, and Business Manager Marc Isreal were extremely and unnecessarily rude and un-accommodating. More

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Great service I want thank Bianca Presti for being a great professional and for everyone at Crown for following up. The true sign of a great dealership is what they I want thank Bianca Presti for being a great professional and for everyone at Crown for following up. The true sign of a great dealership is what they do when there is a problem. And, Crown went the whole distance in making sure the issue was resolved. Very happy customer. More

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Crown Eurocars All the staff I encountered were very professional and tried their best to accommodate any of my requests. From sales to finance I would recommend thi All the staff I encountered were very professional and tried their best to accommodate any of my requests. From sales to finance I would recommend this dealership. More

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My first Mercedes From the time we entered the beautiful dealership we were treated so professionally and staff were smiling and friendly. Miro was so patient and expla From the time we entered the beautiful dealership we were treated so professionally and staff were smiling and friendly. Miro was so patient and explained details without making me feel pressured in anyway. He was lovely. Marc was also wonderful with all the warranty and financing. He made it seamless and stessless.. Excited to get to know my new GLA! Tony is a electronic genius! Thank you all. More

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Great experience CPO purchase was an easy transaction thanks to Shelly and Mark. They were accommodating and made the sale worry free. We have purchased over 5 MB over CPO purchase was an easy transaction thanks to Shelly and Mark. They were accommodating and made the sale worry free. We have purchased over 5 MB over the years and this was one of the top experiences. Thanks More

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Best dealership I’ve been to so far! We saw a car online and just to check It out since the deal seemed too good to be true and this time it was! We were greater by Shelly who is a) a swe We saw a car online and just to check It out since the deal seemed too good to be true and this time it was! We were greater by Shelly who is a) a sweetheart b) very knowledgeable, and c) actually listens to what we wanted and needed! We have shopped at other Mercedes dealerships in Tampa Bay and Sarasota but this was by far my very favorite. Not pushy, just there to assist make the best choice while making part of car buying so easy. Shelly, you are amazing and thank you once again! A More

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Flawless experience from beginning to end!!! Zoltan and his crew excelled in helping me find the perfect car that fit all of my needs. I compared to a lot of different brands (Porsche, BMW, Audi Zoltan and his crew excelled in helping me find the perfect car that fit all of my needs. I compared to a lot of different brands (Porsche, BMW, Audi Etc.) and when I got to speak with Zoltan, he achieved everything I needed to achieve and I ended up taking home a 2019 C63 AMG. His knowledge of the product and support of everyone involved was truly incredible. I highly recommend you ask for Zoltan whether you're looking for the highest tier AMG, all the way to the vehicle you're looking for your children's first car. Everyone was incredibly friendly. Jess, Marc, Wes and Tony. All fantastic individuals who contributed to such an amazing milestone in my life. More

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New Mercedes owner I was so pleased with this dealership and especially my salesman Zoltan. I highly recommend him. Outstanding service. Marc Israel in finance explained I was so pleased with this dealership and especially my salesman Zoltan. I highly recommend him. Outstanding service. Marc Israel in finance explained everything thoroughly. I was an Audi owner but because of these team members I have switched to Mercedes. More

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Good experience Was a good car buying experience.Zoltan was very helpful and put in 100 percent in a getting a great deal.The only thing that put me off and did not g Was a good car buying experience.Zoltan was very helpful and put in 100 percent in a getting a great deal.The only thing that put me off and did not give 5 stars was because of finance department pushing for maintenance/wear and tear packages too hard,which was a turn off.Otherwise great experience. More

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Sales Finance manager Mark Israel, General manager Dan Morris and Zoltan Krempaski are amazing! I can’t say thank you enough for how great of a process this Finance manager Mark Israel, General manager Dan Morris and Zoltan Krempaski are amazing! I can’t say thank you enough for how great of a process this was. They helped me the entire way and everything was transparent. If you need a brand new Mercedes or a pre owned they will knock it out of the park with Grade A+ service. Thanks again guys!!! More

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