Marc Kubil | Page 15

Very happy with the internal aspect of the service but I had asked the advisor to please give the inside a quick clean because they were not conducting car washes that day because the weather was very cold. had asked the advisor to please give the inside a quick clean because they were not conducting car washes that day because the weather was very cold. I received the car back at the end of the service with no work whatsoever done to the inside which I did not appreciate or think was good customer service More

by STEPHEN Verified Customer Verified Customer

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We had our Volvo due for maintenance as well as replaced flat tire and recall on wiper nuts. Marc was very helpful advising how to use Volvo’s 24/7 roadside assistance for towing to the dealership. Everythi flat tire and recall on wiper nuts. Marc was very helpful advising how to use Volvo’s 24/7 roadside assistance for towing to the dealership. Everything was super smooth and quick repair. More

by BROWNB619 Verified Customer Verified Customer

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I can't say enough positive about this dealer. I had my warranty at another dealer downtown and switched. Their service and follow through are outstanding. I actually had my 9 year old daughter in the car warranty at another dealer downtown and switched. Their service and follow through are outstanding. I actually had my 9 year old daughter in the car for one of their follow up calls and she said after, "wow, they are really nice aren't they?" What she didn't know is how thrilled I was just for such consistent communication, clarity, and follow through. The "nice' was simply icing on the cake for me. Outstanding. Jamir was consistent in communication. The woman at the reception saved me from accidentally leaving my garage clicker in the loaner just by being through. Great team. More

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The service team is always the best. Always knowledgeable and honest. I appreciate their attention to safety and detail. Service options are always the best. and honest. I appreciate their attention to safety and detail. Service options are always the best. More

by EDISONPARKPETE Verified Customer Verified Customer

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I know I can always rely on Marc and his team at the Volvo service department. I was here for a scheduled oil change and was in and out quickly with all concerns addressed. Volvo service department. I was here for a scheduled oil change and was in and out quickly with all concerns addressed. More

by SPARROW447 Verified Customer Verified Customer

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Mark is very professional, considerate and personal. He holds conversation about his life, my life all in the vain of good working relationships. When I called him concerning my situation with my Volvo, h holds conversation about his life, my life all in the vain of good working relationships. When I called him concerning my situation with my Volvo, he said to bring it in now! More

by MTHOMBA Verified Customer Verified Customer

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My service was excellent as always ,I been getting my car service at this location since I purchased always satisfied, customer service also awesome so I m very satisfied. Thanks service at this location since I purchased always satisfied, customer service also awesome so I m very satisfied. Thanks More

by DOROTHYJEFFERSON57 Verified Customer Verified Customer

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Overall service was good. Dropped my car off in the morning and was ready by 1pm. All work was completed as discussed satisfactorily. do not recall name of associate who helped me. morning and was ready by 1pm. All work was completed as discussed satisfactorily. do not recall name of associate who helped me. More

by DIANAALI8 Verified Customer Verified Customer

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Great service! Listened to my concern and asked pertinent questions and followed up upon investigation with next steps and logic. Great fast service and a car wash! questions and followed up upon investigation with next steps and logic. Great fast service and a car wash! More

by JORGE.A.NEVAREZ Verified Customer Verified Customer

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Rob was great! He took me in last minute, communicated with me and worked hand in hand with my insurance. Thank you for the assistance and great customer service. with me and worked hand in hand with my insurance. Thank you for the assistance and great customer service. More

by JPEREZFR Verified Customer Verified Customer

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