Marcell Saavedra
Marcell Saavedra at Nissan of Torrance

Marcell Saavedra | Page 10

Service Advisor

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

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4.7
269 Reviews
4.7

269 Reviews

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269 Reviews of Marcell Saavedra

October 03, 2025

Dealership Rating
Employee Rating

I am basing this review on previous experiences since my initial business with Nissan of Torrance back in 2022. These many encounters involved so many horrible experiences and interactions. Mainly from thei More

by Melee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 07, 2025

Nissan of Torrance responded

We're sorry to hear about your past experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

September 30, 2025

Dealership Rating
Employee Rating

Everyone was very kind and knowledgeable. I’m grateful. More timely updates about the vehicle and prices would be better but overall, very happy. More

by SANTOSBRAVO, JENNIFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Figueredo , Jimmy Vasquez

Oct 05, 2025

Nissan of Torrance responded

Hi Jennifer! We appreciate your review about your recent experience with us. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 25, 2025

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Employee Rating

I’m happy with the service I got at Nissan of Torrance. I wish they remember the window sticker after the synthetic oil change, it is very helpful. More

by MTIKA1
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lily Bandea, Capri Blas , Richard Burns

Sep 28, 2025

Nissan of Torrance responded

Hello, thank you for taking the time to leave a review for us at Nissan of Torrance. We're happy we could meet your expectations! We will address the sticker with our team; we understand the importance. Thank you again for leaving us this response! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 25, 2025

Dealership Rating
Employee Rating

As my previous experiences, both Marcel as well as the dealership excelled in service excellence!! More

by DANROLWING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 28, 2025

Nissan of Torrance responded

Hello, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for the great review! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 25, 2025

Dealership Rating
Employee Rating

Always a pleasure working with the people at Torrance Nissan! Very happy with my experiences here. More

by PMBASCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 28, 2025

Nissan of Torrance responded

Hello, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 18, 2025

Dealership Rating
Employee Rating

Very friendly staff. They are always easy to reach and have done a great job on my car. Marcell is my service advisor, and he has been excellent. More

by SEBBOE99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 21, 2025

Nissan of Torrance responded

Hello, reviews like this give us motivation and help us ensure we provide high-quality care. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 16, 2025

Dealership Rating
Employee Rating

Manny is very knowledgeable and helpful, my car was ready as promised and they washed it More

by ponchosa40@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Figueredo, Capri Blas , Richard Burns, Jimmy Vasquez

Sep 19, 2025

Nissan of Torrance responded

Hello, thank you; we appreciate your positive feedback! Thank you and have a fantastic day! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 16, 2025

Dealership Rating
Employee Rating

Marcel did exactly what he said and what he promised in a timely manner.. kudos to him 🥰 More

by Ingrid Christian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Burns, Jimmy Vasquez

Sep 18, 2025

Nissan of Torrance responded

Hello Ingrid Christian, we appreciate you taking the time to leave us this feedback. Your high star rating and wonderful comments mean so much to our team. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 10, 2025

Dealership Rating
Employee Rating

Service not bad at all takes a little long but not bad Service thank you nissan More

by RUFFINELLI_ANDREW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Figueredo, Capri Blas

Sep 11, 2025

Nissan of Torrance responded

Hello Andrew, we appreciate you taking the time to leave us this feedback about your recent service experience. We hope you have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 09, 2025

Dealership Rating
Employee Rating

Extremely helpful with not only explaining what was being serviced but explained breakdown of costs. Super friendly and would definitely request richard again! More

by Kelsey Stubbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Burns

Sep 11, 2025

Nissan of Torrance responded

Hello Kelsey, thank you so much for your positive comments about Nissan of Torrance! We are happy to hear that Richard provided a clear explanation of repairs, plus cost. Thank you again for leaving us this response! Kind Regards, Elizabeth Reyes Customer Relations Manager

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