Marcell Saavedra
Marcell Saavedra at Nissan of Torrance

Marcell Saavedra | Page 11

Service Advisor

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

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4.8
325 Reviews
4.8

325 Reviews

Write a Review

325 Reviews of Marcell Saavedra

March 03, 2026

Dealership Rating
Employee Rating

They are friendly and helpful when I come to get repair and maintenance service. Marcel provides great customer service and answers any questions I have about my car . More

by L.STEPHENS9714
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra

Mar 06, 2026

Nissan of Torrance responded

Thank you for your positive review! Our team at Nissan of Torrance prides ourselves on providing excellent customer service and ensuring a smooth experience for all of our customers. We are happy to hear that Marcel has been able to assist you with your car maintenance needs and answer any questions you may have. We appreciate your business and look forward to seeing you again soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 03, 2026

Dealership Rating
Employee Rating

Good work, takes a long time even if you’re schedule first thing in the morning More

by Antonio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Capri Blas

Mar 06, 2026

Nissan of Torrance responded

Thank you for your review. We're glad to hear you're satisfied with our work. We understand that wait times can be frustrating and we're constantly working to improve our scheduling process. We appreciate your patience and look forward to serving you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

February 19, 2026

Dealership Rating
Employee Rating

It was great, speedy service and the staff was very welcoming and kind, will continue to come back. More

by LIXY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 22, 2026

Nissan of Torrance responded

Thank you for the awesome review. We are thrilled to hear that you had a great experience with our speedy service and welcoming staff. We look forward to seeing you again soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 15, 2026

Dealership Rating
Employee Rating

They did their job. I think that Nissan corporate dictates things in a way that sometimes prevents them from giving excellent service. The employees are always very help More

by CINDYLOUHOGAN
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra

Feb 18, 2026

Nissan of Torrance responded

Hello Cindy, thank you for your feedback! Our team strives to provide the best service possible, despite any challenges we may face. We appreciate your kind words and will continue to work hard to meet your expectations. Kind Regards, Elizabeth Reyes Customer Relations Manager

February 10, 2026

Dealership Rating
Employee Rating

Awesome! Best dealership I always get 1st class service whenever I come there Awesome staff! More

by OLADI1988
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra

Feb 13, 2026

Nissan of Torrance responded

Thank you for your awesome review! We're thrilled to hear that you consistently receive top-notch service from our team at our dealership. We look forward to continuing to provide you with excellent service in the future! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 03, 2026

Dealership Rating
Employee Rating

It was good. They got me in for an oil change on a Saturday with not too long of a wait. More

by colinlevins21
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra

Feb 06, 2026

Nissan of Torrance responded

Thank you for choosing Nissan of Torrance for your oil change! We're happy to hear that we could accommodate you on a busy Saturday and get you back on the road quickly. We appreciate your support! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 03, 2026

Dealership Rating
Employee Rating

Since my visit- when I start my car the ac air smells like pee. This is an issue. More

by Direwolfed83
Recommend Dealer
No

Other Employees Tagged: Marcell Saavedra

Feb 05, 2026

Nissan of Torrance responded

Thank you for bringing this to our attention. Please contact our service department at your earliest convenience, so that we can get you scheduled in. Our team is always happy to help. Kind Regards, Elizabeth Reyes Customer Relations Manager

February 01, 2026

Dealership Rating
Employee Rating

Very helpful team with an extremely positive spirit. Knowledgeable and able to address tough issue and resolve with simple to explain solutions More

by BPINATO
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra

Feb 06, 2026

Nissan of Torrance responded

Thank you for your kind words and for recognizing our team's positive spirit! We are glad to hear that we were able to help with your tough issue and provide easy-to-understand solutions. It's our pleasure to assist you in any way we can. Kind Regards, Elizabeth Reyes Customer Relations Manager

January 30, 2026

Dealership Rating
Employee Rating

Professional efficient, knowledgeable, explain what would happen gave an estimate about how long it would take to return the car nice and clean More

by CARTER.VALLARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2026

Nissan of Torrance responded

Hello Vallary, thank you for sharing your experience with us! We pride ourselves on providing professional and efficient service, and we're glad that you found our team to be knowledgeable and transparent. We appreciate your feedback and can't wait to see you again soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

January 27, 2026

Dealership Rating
Employee Rating

My experience w Torrance Nissan was very good. The service dept/ sales floor waiting area was clean and comfortable. The staff was attentive and accommodating overall More

by RANDYMADKINS
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra

Feb 01, 2026

Nissan of Torrance responded

Hello Randy, thank you for your positive feedback! We strive to provide a clean and comfortable service environment for our customers. Our team is dedicated to ensuring your satisfaction. See you again soon! Kind Regarding, Elizabeth Reyes Customer Relations Manager

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