Very quick, prompt, and friendly service.
Marcell was communicative and helpful. I would definitely recommend Nissan of Torrance.
Marcell was communicative and helpful. I would definitely recommend Nissan of Torrance.
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by jereturn84
Verified Customer
Verified Customer
Service Price Transparency
Jul 03, 2026 -
Nissan of Torrance responded
Thank you for the amazing review! We are thrilled to hear that you had a positive experience at our dealership, thanks to Marcell's excellent communication and helpfulness. We truly appreciate your recommendation and look forward to serving you again in the future.
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
Marcell is very friendly and professional.
Fast service and Marcell is always around to listen to any concerns I have of the car or any recommendations on maintenance. Best service I've gotten
Fast service and Marcell is always around to listen to any concerns I have of the car or any recommendations on maintenance. Best service I've gotten at any dealership!
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by masarunagano0021
Verified Customer
Verified Customer
Other Employees Tagged:
Marcell Saavedra
Jul 01, 2026 -
Nissan of Torrance responded
Thank you for the amazing review! We strive to provide top-notch customer service, and we are thrilled to hear that Marcell exceeded your expectations. We will be sure to pass along your kind words to him. Thank you for choosing Nissan of Torrance for your vehicle's maintenance needs!
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
Marcell is amazing at his job, very professional, always
has a smile, and provides excellent customer service!
has a smile, and provides excellent customer service!
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by Jvkpetty
Verified Customer
Verified Customer
Other Employees Tagged:
Marcell Saavedra
Jul 01, 2026 -
Nissan of Torrance responded
Thank you so much for your kind words! We are so happy to hear that Marcell has provided excellent service with a smile. We pride ourselves on our professionalism and are grateful to have customers like you who appreciate it.
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
Thank you Nissan of Torrance.
Everything went well and my Maxima continues to run well.
Everything went well and my Maxima continues to run well.
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by IED1
Verified Customer
Verified Customer
Service Price Transparency
Jul 01, 2026 -
Nissan of Torrance responded
Thank you so much for choosing Nissan of Torrance, we are thrilled to hear that your Maxima is running smoothly! We always strive to provide exceptional service to all of our customers. See you on your next visit!
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
It was a little slow and busy, but marcel was very
helpful. You vending machines however need maintaince
helpful. You vending machines however need maintaince
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by JIMEENA416
Verified Customer
Verified Customer
Other Employees Tagged:
Marcell Saavedra
Jun 28, 2026 -
Nissan of Torrance responded
Hello Jimena, thank you for the feedback! We apologize for any inconvenience with the vending machines, but we're happy to hear that Marcell was able to provide helpful service. We'll make sure to address the maintenance issue promptly. Have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager
Never really have any problems Good customer service The
people are great They always fix my car
people are great They always fix my car
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by Jonesanthony823
Verified Customer
Verified Customer
Other Employees Tagged:
Marcell Saavedra
Jun 27, 2026 -
Nissan of Torrance responded
Thank you for your kind words! We strive to provide excellent customer service and are happy to hear that you have had great experiences with our staff. We will continue to do our best to always fix your car and keep it running smoothly. Kind Regards, Elizabeth Reyes Customer Relations Manager
Very knowledgeable and courteous.
I was kept up to date with the repairs and they even sent a video!
I was kept up to date with the repairs and they even sent a video!
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by MBWALL31
Verified Customer
Verified Customer
Other Employees Tagged:
Marcell Saavedra
Jun 26, 2026 -
Nissan of Torrance responded
Thank you for the wonderful review! We take pride in our knowledgeable and courteous team who keeps our customers updated every step of the way. We're glad you enjoyed our video updates! Kind Regards, Elizabeth Reyes Customer Relations Manager
I would like to recognize the outstanding customer
service I received from Marcel in the Nissan Service Department. The representative was professional, knowledgeable, and genuinely cared about ensuri
service I received from Marcel in the Nissan Service Department. The representative was professional, knowledgeable, and genuinely cared about ensuring my vehicle was serviced properly. They took the time to explain the repairs, answered all of my questions, and kept me informed throughout the entire process. Marcel is friendly attitude, attention to detail, and commitment to customer satisfaction made my experience stress-free and enjoyable. It is employees like this who build trust and keep customers returning to Nissan. Thank you for providing such exceptional service and representing Nissan with excellence.
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by bolmedo88
Verified Customer
Verified Customer
Other Employees Tagged:
Marcell Saavedra
Jun 23, 2026 -
Nissan of Torrance responded
Thank you so much for sharing your positive experience with Marcell in our service department! We are thrilled to hear that he provided outstanding customer service and made your experience stress-free. We will definitely pass along your kind words to him. Thank you for choosing Nissan of Torrance and we look forward to serving you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager
I was told my oil change would be $39.
99 upon completion I was charged over $50.
99 upon completion I was charged over $50.
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by dianerrichmond
Verified Customer
Verified Customer
Other Employees Tagged:
Marcell Saavedra
Jun 23, 2026 -
Nissan of Torrance responded
Hello Diane, we apologize for any confusion with the price. We did honor your coupon for $39.99; however, there are fees such as environmental fee, hazardous waste plus tax. Please contact us if you have any questions or need further breakdown of the charges. Kind Regards, Elizabeth Reyes Customer Relations Manager
I came in with a check light engine on and warranty.
Marcell reassured me everything would be fine and my car would get fixed. Excellent communication and when things took a turn I wasn't left without a
Marcell reassured me everything would be fine and my car would get fixed. Excellent communication and when things took a turn I wasn't left without a car
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by IMANJASGOSS
Verified Customer
Verified Customer
Other Employees Tagged:
Marcell Saavedra
Jun 23, 2026 -
Nissan of Torrance responded
Thank you for your kind words, it was my pleasure to assist you! Our team is dedicated to providing excellent service and we're glad we could fix your car and keep you on the road. We look forward to seeing you again! Kind Regards, Elizabeth Reyes Customer Relations Manager
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