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Marcell Saavedra
Marcell Saavedra at Nissan of Torrance

Marcell Saavedra | Page 21

Service Advisor

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

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4.8
325 Reviews
4.8

325 Reviews

Write a Review

325 Reviews of Marcell Saavedra

June 27, 2025

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Employee Rating

Excellent work,excellent help from Marcell, outstanding customer service from Marcell, I am pleased with the service, I will come back soon. More

by LUISREYES493
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 28, 2025

Nissan of Torrance responded

Hello Luis, we really appreciate your feedback! We are happy to pass along your comments to the team here at Nissan of Torrance! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 21, 2025

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Employee Rating

Every thing went great. Left with a smile well come back again soon thank you More

by GLENROZELLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Figueredo , Capri Blas, Richard Burns, David Campos, Jimmy Vasquez

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Jun 25, 2025

Nissan of Torrance responded

Hi Glen, thank you for taking the time to leave a review for us at Nissan of Torrance. We're happy we could meet your expectations! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 19, 2025

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Employee Rating

My Tues 2p first oil change and one tire replacement took 4.5 hours and the free wash would have extended the time, which is beyond ridiculous. Capri was nice enough but it would have been nice to receive at More

by AURIMORR1S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chris Figueredo , Capri Blas, Richard Burns, David Campos, Jimmy Vasquez

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Jun 22, 2025

Nissan of Torrance responded

Hello Auri, we sincerely apologize for the extended wait time during your recent visit. The delay was caused due to our tire machine being in use at the time, and we understand that you should've been advised that the wait time would be longer. We also want to apologize for the oversight in not properly adjusting the tire pressure on your new tire and the hood not being fully latched. We recognize how serious these issues are and appreciate you bringing them to our attention. Safety is our top priority, and we regret that we fell short. This was discussed with our Service Manager, and he did advise that it had already been addressed and handled internally to ensure this does not happen again. We are actively working on training and oversight to prevent similar situations in the future. We truly value your feedback and your business. Please feel free to reach out to us directly if there is anything further we can do to make things right. Kind Regards, Elizabeth Reyes Customer Relations Manager

June 18, 2025

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Employee Rating

Friendly and true to their word Mary had a little lamb ? ? Fight on for old SC More

by TARZANADAVE
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra

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Jun 20, 2025

Nissan of Torrance responded

We appreciate your positive review about your recent experience with us! We hope you have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 14, 2025

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Employee Rating

When the time comes to change your brakes, oil, or service your engine Torrance Nissan actually makes those icky - yucky mandatory chores pleasant. Take it from someone thats been around. More

by morose2032
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Figueredo , Richard Burns, Jimmy Vasquez

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Jun 18, 2025

Nissan of Torrance responded

Hello, we're glad you had such a wonderful experience with our service team! We're looking forward to your next visit with us! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 12, 2025

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Employee Rating

Everyone is very courteous and friendly in this Nissan Dealership our entire family go for years. They never disappoint us! More

by RIEKOSUZUKI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lily Bandea , Jimmy Vasquez

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Jun 14, 2025

Nissan of Torrance responded

Hello Rieko, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! We hope to see you soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 12, 2025

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Employee Rating

Customer service was good, I was kept up to date about the service time of my car More

by MINNIEMILE
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 14, 2025

Nissan of Torrance responded

Hello, your wonderful feedback and rating mean a lot to us. We hope to see you soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 11, 2025

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Employee Rating

This place offers great service. I’ve been coming here for years and I’m also kept updated on the status of my vehicle through videos showing its condition. They even point out areas More

by ITSJONATHANONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Figueredo , Capri Blas, Richard Burns, David Campos, Jimmy Vasquez

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Jun 13, 2025

Nissan of Torrance responded

Hello Jonathan, we are very happy we could provide you with such a positive experience! I's experiences like yours that really keep our team motivated! Thank you again for leaving us this response. Kind Regards, Elizabeth Reyes Customer Relations Manager

June 05, 2025

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Employee Rating

This is the only dealership I am visiting for my Nissan Versa Note and the Nissan of Torrance never disappointed! More

by M.A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 10, 2025

Nissan of Torrance responded

Hello, thank you so much for the positive review! We are happy to pass along your comments to the team here at Nissan of Torrance! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 03, 2025

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Employee Rating

He is very helpful for my daughter car he is really good communication highly recommended More

by T.NARAA1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 07, 2025

Nissan of Torrance responded

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

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