Horrible Service!
I would not recommend to anyone to come to Torrance Nissan! I’ll take my car elsewhere because of the bad service!
I would not recommend to anyone to come to Torrance Nissan! I’ll take my car elsewhere because of the bad service!
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by RAYMONDSABLAN5
Verified Customer
Verified Customer
Service Price Transparency
Dec 08, 2024 -
Nissan of Torrance responded
Hello Raymond, we tried looking you up in our database and based on your username, we can't find a match. We would like to have a better understanding about your experience. Please reach out to us at (310) 536-4000 at your earliest convenience and we will do our best to resolve this with you.
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
Courtesy, friendly, helpful, and a pleasure to bring my
SUV's to Nissan Torrance.
I will continue to shop at Nissan Torrance.
SUV's to Nissan Torrance.
I will continue to shop at Nissan Torrance.
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by Henry Johnson
Verified Customer
Verified Customer
Service Price Transparency
Dec 05, 2024 -
Nissan of Torrance responded
Hello Henry, we sincerely thank you for the positive review and truly appreciate your continued business. Feel free to reach out to us if you need anything. Have a wonderful day.
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
Marcel was the best he kept me informed of the process of
my vehicle and the all the text messages. Also the prompt timeless of completion of the work done. Thank you Marcel. Marcel is thumbs 👍 up in my b
my vehicle and the all the text messages. Also the prompt timeless of completion of the work done. Thank you Marcel. Marcel is thumbs 👍 up in my book.
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by DERISETTE.HENDERSON
Verified Customer
Verified Customer
Service Price Transparency
Dec 04, 2024 -
Nissan of Torrance responded
Hello Derisette, reviews like this give us motivation and help us ensure we provide high-quality care to our customers. We look forward to your next visit! Take care!
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
Great experience Marcell service tech.
kept his word on fixing my car, second day still good.
kept his word on fixing my car, second day still good.
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by FERNANDEZALFREDO235
Verified Customer
Verified Customer
Service Price Transparency
Dec 03, 2024 -
Nissan of Torrance responded
Hello Alfredo, we are so pleased you enjoyed your visit to Nissan of Torrance! We hope to be of service to you again in the future.
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
Very good and supporting.
The staff are very kind. They solve any issue in short amount of time
The staff are very kind. They solve any issue in short amount of time
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by POURYATORABI
Verified Customer
Verified Customer
Service Price Transparency
Dec 03, 2024 -
Nissan of Torrance responded
Hello, thank you for sharing your positive experience! We are happy you found our staff to be so supportive during your experience here at Nissan of Torrance. We look forward to your next visit! Take care!
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
Service was great, the guys stood behind their promise to
fix my vehicle and help with my insurance.
fix my vehicle and help with my insurance.
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by Letty Rodriguez
Verified Customer
Verified Customer
Service Price Transparency
Nov 25, 2024 -
Nissan of Torrance responded
Hi Letty, thank you for taking the time to leave a review for us at Nissan of Torrance. We're happy we could meet your expectations and help fix your vehicle as promised. Thank you again for the great review!
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
Didn't receive a receipt of work done on vehicle during
my last visit which is very unprofessional even with computers down. One should be generated after and emailed or mail out to consumers.
my last visit which is very unprofessional even with computers down. One should be generated after and emailed or mail out to consumers.
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by none23
Verified Customer
Verified Customer
Service Price Transparency
Nov 14, 2024 -
Nissan of Torrance responded
Hello, we sincerely apologize for the inconvenience you experienced regarding the receipt for your most recent service visit. We understand that receiving a receipt is a very important part of any transaction, and we regret that our system issues impacted your experience. Our system being down was unforeseen, our team would be happy to send you a copy of your repair order. Unfortunately, your username is "none23" therefore would need your full name to be able to further assist you with your request. Please email me directly at ereyes@ntnissan.com, with your full name, phone number and on the subject line please write "requesting copy of my recent RO" I will be happy to scan it over. We take professionalism very seriously and strive to provide excellent service at all times. We value your feedback and business. Thank you once again for your understanding.
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
Excellent professional.
,very reliable , good prices, , ,excellent service and advisors, very convenient location and hours.
,very reliable , good prices, , ,excellent service and advisors, very convenient location and hours.
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by LUISREYES493
Verified Customer
Verified Customer
Service Price Transparency
Nov 14, 2024 -
Nissan of Torrance responded
Hello Luis! We appreciate your positive review about your recent experience with us. We are happy you found our staff to be so supportive during your experience here at Nissan of Torrance. We hope to see you soon!
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
Great service.
All concerns were attended and resolved. Service delivery was quick and vehicle repairs done clean.
All concerns were attended and resolved. Service delivery was quick and vehicle repairs done clean.
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by JOSEPITONES
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Chris Figueredo
, Richard Burns, David Campos, Jimmy Vasquez
Nov 14, 2024 -
Nissan of Torrance responded
Hello Jose, thank you for sharing your positive experience! We truly appreciate you letting our team know how we did! We look forward to helping again in the future. Take care!
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
Everyone I encountered at my time there was super
friendly and dealership was very clean.
friendly and dealership was very clean.
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by GIGIO0074
Verified Customer
Verified Customer
Service Price Transparency
Nov 05, 2024 -
Nissan of Torrance responded
Hello, we are so pleased you enjoyed your visit to Nissan of Torrance! We look forward to your next visit! Take care!
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
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