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Marcell Saavedra

Overview Reviews (350) Inventory (156)

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Marcell Saavedra

Marcell Saavedra | Page 3

Service Advisor

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

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4.8

350 Reviews

Overview Reviews (350) Inventory (156)

4.8

350 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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350 Reviews of Marcell Saavedra

August 07, 2026

Dealership Rating

Employee Rating

They were concerned about finding out the problem. They gave me recommendations for resolving it. They were very attentive. I left satisfied. They gave me recommendations for resolving it. They were very attentive. I left satisfied. More

by MARJIRAS44

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Marcell Saavedra

Aug 11, 2026 -

Nissan of Torrance responded

Thank you for leaving us a review! We're glad our team was able to address your concerns and provide helpful recommendations. It was our pleasure to ensure your satisfaction. We appreciate your business! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 07, 2026

Dealership Rating

Employee Rating

They diagnosed the problem and recommended a remedy. Marvell took very good care of me that day. Marvell took very good care of me that day. More

by MARJIRAS44

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Marcell Saavedra

Aug 11, 2026 -

Nissan of Torrance responded

Thank you for your review! We are thrilled to hear that our team provided you with exceptional care. We pride ourselves on providing top-notch service and we are so grateful to have you as a satisfied customer. Thank you for choosing Nissan of Torrance! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 05, 2026

Dealership Rating

Employee Rating

Trustworthy, Thorough, and Thoughtful! The service was great! I will be returning for my next service. Thank you The service was great! I will be returning for my next service. Thank you More

by Angie

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Marcell Saavedra

Aug 07, 2026 -

Nissan of Torrance responded

Thank you for your kind words! We are thrilled to hear that you had a great experience with our service. We look forward to serving you again in the future. Your trust, satisfaction, and support mean the world to us! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 04, 2026

Dealership Rating

Employee Rating

Amazing. Normally dont trust delearships but because of Marcell? I will definitely be taking it back for any work that needs to be done Normally dont trust delearships but because of Marcell? I will definitely be taking it back for any work that needs to be done More

by jnorris1003

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Marcell Saavedra

Aug 07, 2026 -

Nissan of Torrance responded

Thank you for your positive feedback! We are thrilled to hear that Marcell has earned your trust and we look forward to helping you with any future needs. Your satisfaction is our top priority. Kind Regards, Elizabeth Reyes Customer Relations Manager

August 03, 2026

Dealership Rating

Employee Rating

Love the video showing the issues found. Found the problem and performed timely repairs and competitive pricing. Found the problem and performed timely repairs and competitive pricing. More

by gartendd

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Marcell Saavedra

Aug 07, 2026 -

Nissan of Torrance responded

Hello, thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a great experience with our services. We are committed to providing timely and competitively priced repairs for all our customers. Thank you for choosing Nissan of Torrance! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 31, 2026

Dealership Rating

Employee Rating

I've had 2 repairs done at Nissan, both were handled quickly and professionally. Marcel was very helpful and informative, very professional. quickly and professionally. Marcel was very helpful and informative, very professional. More

by bassin59

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Marcell Saavedra

Aug 07, 2026 -

Nissan of Torrance responded

Hello, thank you for sharing your positive experience at Nissan of Torrance! We are thrilled that you found our team to be quick, professional, and helpful. We appreciate your business and look forward to assisting you in the future. Drive safely! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 24, 2026

Dealership Rating

Employee Rating

Marcell provided videos and timely updates on repairs. Repair cost in my opinion are extremely high Repair cost in my opinion are extremely high More

by KEVINKEVCURLEY

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Marcell Saavedra

Jul 28, 2026 -

Nissan of Torrance responded

Hello Kevin, thank you for sharing your feedback with us. We're glad to hear that Marcell provided videos and kept you updated on the repairs. However, we understand your concern about the repair cost and will take it into consideration for future improvements. Thank you for your support! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 23, 2026

Dealership Rating

Employee Rating

Excellent service, very professional, right on time , great advice and great perspective. I will recommend Nissan of Torrance to all my family members. great advice and great perspective. I will recommend Nissan of Torrance to all my family members. More

by LUISREYES493

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Marcell Saavedra

Jul 28, 2026 -

Nissan of Torrance responded

Hello Luis, thank you for your glowing review! We are glad to hear that you experienced excellent service and received professional, timely advice from Nissan of Torrance. We appreciate your recommendation to your family members and look forward to serving you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

July 23, 2026

Dealership Rating

Employee Rating

The team really took care of my car, I'm very appreciative for them looking out and being so helpful. appreciative for them looking out and being so helpful. More

by KEVIN@KEVJORD.COM

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Marcell Saavedra

Jul 28, 2026 -

Nissan of Torrance responded

Hello Kevin, thank you for your kind words! We strive to provide exceptional care for all of our customers' cars and it's wonderful to hear that we were able to assist you. We appreciate your support and look forward to serving you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

July 21, 2026

Dealership Rating

Employee Rating

Customer service is great. I liked after changing oil washed my car. Great service provided. I liked after changing oil washed my car. Great service provided. More

by AZSAEEDI

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Arcee Cabacungan

Jul 23, 2026 -

Nissan of Torrance responded

Thank you for your positive feedback! We strive to provide exceptional customer service and we are glad you appreciated the complimentary car wash after your oil change. We look forward to serving you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

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