Marcell Saavedra
Marcell Saavedra at Nissan of Torrance

Marcell Saavedra | Page 4

Service Advisor

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

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4.8
375 Reviews
4.8

375 Reviews

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375 Reviews of Marcell Saavedra

September 03, 2026

Dealership Rating
Employee Rating

1,000! !!!!! Marcell deserves a raise ASAP! He has the best skills when it comes to customer service. Always smiling, making the client feel so welcomed, ext More

by PDROVO
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra

Sep 09, 2026

Nissan of Torrance responded

Wow, thank you for your amazing feedback! Marcell truly goes above and beyond to provide exceptional customer service. We are lucky to have him on our team. Thank you for recognizing his skills and making such a big statement about his work. We are delighted to have such satisfied customers like you. Until next time, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 02, 2026

Dealership Rating
Employee Rating

My experience was professional. My car service was completed in a timely manner. My car was delivered early enough so I was able to attend my next appointment as scheduled More

by DMILLERDA42
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra

Sep 03, 2026

Nissan of Torrance responded

Thank you for your kind feedback! We are thrilled to hear that your car service was completed professionally and in a timely manner. We always strive to deliver exceptional service to ensure our customers are able to stick to their busy schedules. See you at your next appointment! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 01, 2026

Dealership Rating
Employee Rating

I bought my car a this dealership and Marcell has not only been kind and helpful but he listens to my concerns and takes good care of my car. He’s awesome and very knowledgeable too! More

by LADRIANAAV2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2026

Nissan of Torrance responded

Thank you so much for your kind words! It makes us so happy to hear that Marcell provided you with excellent service and took care of your car. We're proud to have him on our team as he is truly knowledgeable and dedicated to helping our customers. Thanks for choosing Nissan of Torrance and we look forward to serving you again in the future! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 31, 2026

Dealership Rating
Employee Rating

Marcell was very informative. I enjoyed ice water and read my newspaper. Berry comfortable. All work was done on time. Marcel felt me informed on the progress of the service. More

by MSCOTT942
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra

Sep 03, 2026

Nissan of Torrance responded

Thank you for your kind review! We're thrilled that you had a comfortable experience with us and that Marcell kept you informed throughout the service. We appreciate your business and hope to see you again soon. Kind Regards, Elizabeth Reyes Customer Relations Manager

August 27, 2026

Dealership Rating
Employee Rating

Fresh coffee Kindly greeted Clean surroundings Easy access to charging stations and desk space Little distractions as I read More

by IDPEER
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra

Sep 04, 2026

Nissan of Torrance responded

Hello, thank you for your high star rating! We appreciate your business! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 25, 2026

Dealership Rating
Employee Rating

Marcell is an excellent advisor. Friendly demeanor with great communication and knowledgeable of the the services required . More

by Mchjvr12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 30, 2026

Nissan of Torrance responded

Thank you for your review! We're so glad to hear that you had a positive experience with Marcell and that he was able to provide great communication and knowledge. We value our customers and strive to provide the best service possible. Kind Regards, Elizabeth Reyes Customer Relations Manager

August 22, 2026

Dealership Rating
Employee Rating

Easy meeting with service providers Efficient and comfortable Clean environment, responsive to my vehicle concerns and offered a personalized video clip at departure ( nicely illustrated). More

by IDPEER
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra

Aug 30, 2026

Nissan of Torrance responded

Thank you for your kind words! We are thrilled to hear that your experience with our service providers was easy and efficient. We take pride in providing a clean and comfortable environment for our customers and we are happy to offer personalized videos to keep you updated on your vehicle. We appreciate your support and hope to see you again soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 20, 2026

Dealership Rating
Employee Rating

He care about what I was saying and listen he let me know what was going on with my Rouge he offered me a ride home I told him I will hang out with him he is the kindness person I would give him 20 star 🌟 More

by Luvinya1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 22, 2026

Nissan of Torrance responded

Thank you so much for your kind words and 5-star review! We are thrilled to have Marcell on our team and we're proud to hear about your positive experience. Customer satisfaction is our top priority and we're always here to help with any car repairs you may need. We look forward to serving you again in the future! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 17, 2026

Dealership Rating
Employee Rating

Always professional, courteous, accommodating, and honest. Don't ever change! Always maintain integrity I love the fact you sent an Uber to come get me when my car was ready More

by CNIKONFILM
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra

Aug 27, 2026

Nissan of Torrance responded

Hello, thank you so much for your kind words! We believe in providing top-notch service to our customers and it's great to hear that you appreciate our efforts. We'll always strive to maintain our integrity and go above and beyond to make your experience with us exceptional. Happy to help in any way we can! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 15, 2026

Dealership Rating
Employee Rating

He listens to us and communicates issues needed very welll He has good customer service More

by Cgguerrero128
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra

Aug 27, 2026

Nissan of Torrance responded

Thank you so much for your positive review! We pride ourselves on excellent communication and customer service, and we're happy to hear that you've had a great experience with Marcell. We look forward to working with you again in the future! Kind Regards, Elizabeth Reyes Customer Relations Manager

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