Marcell Saavedra | Page 4

yo, Marcel is the best service advisor that I've ever had in the history of me going to the dealer and actually I've been going to the dealer since I was 17 years old so I'm not like stupid or anything about in the history of me going to the dealer and actually I've been going to the dealer since I was 17 years old so I'm not like stupid or anything about the prices like once I got I got price seven $1500 for a clutch change on a manual car and like that's fair you don't like anyway I appreciate how far Nissan of Torrance to me and everything you've done for my family really and like let me know if you guys need anything from me you know like More

by ANANDJETHVA9 Verified Customer Verified Customer

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Marcell is extremely knowledgeable and attentive Marcell kept me informed on the status of my car from the beginning to when it was completed kept me informed on the status of my car from the beginning to when it was completed More

by LEISAHERNANDEZ Verified Customer Verified Customer

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Marcell is so great to work with! !!! I am constantly impressed by not only his professionalism but his knowledge of my vehicle. He is trustworthy and I value his advice !!! I am constantly impressed by not only his professionalism but his knowledge of my vehicle. He is trustworthy and I value his advice More

by malloryhughes10 Verified Customer Verified Customer

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He just did what he had to do. He's ok better than the rest but they're all dismissive. I didn't get a call when my car was ready to be picked up, i got a message but didn't help b He's ok better than the rest but they're all dismissive. I didn't get a call when my car was ready to be picked up, i got a message but didn't help because I was driving and couldn't read it. I also texted marcell but didn't get a reply; I get it though he must've clocked out by then, but someone should've reached out. I had to pick it up the next day due to this lack of communication which made it very inconvenient. I also remember that service closed at 7 not at 6 which this should've been told to me since I was doing a late drop off. I rate it average, but honestly it should've been poor but I give it a pass just because Marcell has helped me before and has been good. Young kid that still lacks experience aim sure he will get better, but they're rest are poor and dismissive associates who need better training. More

by DIEGOCR_7 Verified Customer Verified Customer

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Friendly and knowledgeable. I was greeted when I walked in and asked how I could be helped. I was thanked for choosing their dealership for my needs. I was greeted when I walked in and asked how I could be helped. I was thanked for choosing their dealership for my needs. More

by scln4jesus Verified Customer Verified Customer

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It's always great experience with your dealership! Very friendly and honest people. Definitely the best dealership I've ever been to and I'll keep coming back for sure Very friendly and honest people. Definitely the best dealership I've ever been to and I'll keep coming back for sure More

by SOICHIROTANABE52 Verified Customer Verified Customer

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I had to go in due to a recall on my car. Both Marcel and the rest of your service staff made sure I had a ride home and a ride back to your dealership, and even surprise me by washing my car Both Marcel and the rest of your service staff made sure I had a ride home and a ride back to your dealership, and even surprise me by washing my car. It was a really wonderful experience and I'm grateful for your team. More

by DYARDENIOT Verified Customer Verified Customer

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Great advisor! Very smooth process, will definitely will be returning with Marcell in the future! Very smooth process, will definitely will be returning with Marcell in the future! More

by KATESTRADAA Verified Customer Verified Customer

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It was great. Everyone that helped were very friendly. Kept in contact for the most part with updates. Everyone that helped were very friendly. Kept in contact for the most part with updates. More

by TCOUNCELL1978 Verified Customer Verified Customer

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Marcell was outstanding. He was very professional with his introduction to me. He needs a raise. He would recommend him to my family and friends. Thank you Marcell.?? He was very professional with his introduction to me. He needs a raise. He would recommend him to my family and friends. Thank you Marcell.?? More

by Hellodfkitty Verified Customer Verified Customer

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