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Marcell Saavedra

Overview Reviews (350) Inventory (156)

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Marcell Saavedra

Marcell Saavedra | Page 4

Service Advisor

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

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4.8

350 Reviews

Overview Reviews (350) Inventory (156)

4.8

350 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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350 Reviews of Marcell Saavedra

July 21, 2026

Dealership Rating

Employee Rating

I love marcell he every nice to me he always helps me with my car with my car More

by TIFFANYYOUNG66

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Marcell Saavedra

Jul 23, 2026 -

Nissan of Torrance responded

Thank you for your kind words! We strive to provide excellent customer service and are happy to always help with your car. We appreciate your loyalty and look forward to continuing to assist you in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

July 21, 2026

Dealership Rating

Employee Rating

Arcee and the whole team are great. I appreciate their humor, candor, and professionalism. Thanks Arcee! I appreciate their humor, candor, and professionalism. Thanks Arcee! More

by SeamusrRyan

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Arcee Cabacungan

Jul 22, 2026 -

Nissan of Torrance responded

Thank you so much for your kind words! We are thrilled to hear that you enjoyed your experience with Arcee and our team. It's always our goal to provide both entertainment and quality service for our clients. We look forward to working with you again in the future! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 21, 2026

Dealership Rating

Employee Rating

Very good My experience was great the service was prompt and marcell was professional,knowledgeable and cool and marcell was professional,knowledgeable and cool More

by TEDDY_T0

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Marcell Saavedra

Jul 22, 2026 -

Nissan of Torrance responded

Thank you for your kind words! We're happy to hear that you had a great experience with us. Our team takes pride in providing prompt and professional service. We'll make sure to pass along your compliments to Marcell. Thanks again for your support! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 19, 2026

Dealership Rating

Employee Rating

Always a pleasure dealing with with staff working in service and parts department. Give Marcell a raise! service and parts department. Give Marcell a raise! More

by BISCUITDOG3

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Marcell Saavedra

Jul 22, 2026 -

Nissan of Torrance responded

Thank you so much for the glowing review! We are so glad to hear that you have had a positive experience with our service and parts department. We will definitely pass along your kind words to Marcell. We appreciate your continued support and look forward to serving you again in the future! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 19, 2026

Dealership Rating

Employee Rating

Every time I come, they seem to help me very good ? ? And every time I come, I like to deal with Marcel and Chris. I'm very pleased with them.?? ? And every time I come, I like to deal with Marcel and Chris. I'm very pleased with them.?? More

by TIFFANYYOUNG66

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Marcell Saavedra

Jul 22, 2026 -

Nissan of Torrance responded

Thank you for your kind words! We are thrilled to know that Marcell and Chris have provided excellent service for you every time. Our team takes pride in delivering exceptional customer service and we look forward to continue exceeding your expectations. See you again soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 18, 2026

Dealership Rating

Employee Rating

Fast and efficient battery replacement. Pricing of battery could have been a little more reasonable. Professional service and installation is good. Pricing of battery could have been a little more reasonable. Professional service and installation is good. More

by R.MATSUDA

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Marcell Saavedra

Jul 22, 2026 -

Nissan of Torrance responded

Thank you for your feedback! We're glad to hear our installation and service met your expectations. We're always evaluating our pricing to provide the best value for our customers. We look forward to serving you again. Kind Regards, Elizabeth Reyes Customer Relations Manager

July 18, 2026

Dealership Rating

Employee Rating

Communication from the dealership has been inconsistent and dismissive. My service representative did not return calls. The service manager did not follow through promised updates and the dealership has re and dismissive. My service representative did not return calls. The service manager did not follow through promised updates and the dealership has repeatedly failed to acknowledge the seriousness of the mold contaminations inside my vehicle increasing my health concerns. More

by REBWEB45

Verified Customer

Recommend Dealer

Other Employees Tagged: Marcell Saavedra

Jul 22, 2026 -

Nissan of Torrance responded

We sincerely apologize for any miscommunication and lack of follow-through. Your health and satisfaction are our top priorities. We will address this issue internally to ensure better communication. Please contact us at your earliest convenience so that we can work toward a resolution. Kind Regards, Elizabeth Reyes Customer Relations Manager

July 18, 2026

Dealership Rating

Employee Rating

Absolutely friendly and helpful Very happy with the services and service advisor Marcell I am happy with the services that Marcell and the dealership provided. services and service advisor Marcell I am happy with the services that Marcell and the dealership provided. More

by THIENNHATRANG

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Marcell Saavedra

Jul 22, 2026 -

Nissan of Torrance responded

Thank you so much for your kind words! We are thrilled to hear that you had a positive experience with Marcell and our dealership. Our team always strives to provide the best services and we are glad to know we were able to assist you. We appreciate your business and look forward to seeing you again soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 16, 2026

Dealership Rating

Employee Rating

Awesome, great and excellent service quality. The best dealership in Los Angeles. Great customer service and attention. The best dealership in Los Angeles. Great customer service and attention. More

by LLOBO78

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Marcell Saavedra

Jul 18, 2026 -

Nissan of Torrance responded

Thank you so much for your kind words! We're thrilled to hear that you had an awesome experience with us and that our customer service and attention met your expectations. We strive to be the best dealership in Los Angeles and appreciate your support. Kind Regards, Elizabeth Reyes Customer Relations Manager

July 16, 2026

Dealership Rating

Employee Rating

Marcel as always provided an excellent and honest service on my car. He went above and beyond to provide a satisfactory service. Always a pleasure to have him work on my car. on my car. He went above and beyond to provide a satisfactory service. Always a pleasure to have him work on my car. More

by Mary Grace

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jul 18, 2026 -

Nissan of Torrance responded

Thank you for your kind review! We are so glad that Marcell was able to provide you with excellent and honest service. We pride ourselves on going above and beyond for our customers and it's always a pleasure to work on your car. Thank you for your continued support! Kind Regards, Elizabeth Reyes Customer Relations Manager

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