Marcellis Smith
Marcellis Smith at Honda of the Avenues

Marcellis Smith

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

Contact Me
4.8
142 Reviews

Dealership Experience

4 yrs, 4 mos

Industry Experience

5 yrs, 6 mos

4.8

142 Reviews

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142 Reviews of Marcellis Smith

January 14, 2026

Dealership Rating
Employee Rating

Marcellis did a great job explaining the to me about my vehicle. Very friendly and understanding. More

by mr.1981.1872
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Dyer, Great job, He came to explain to me about the work done on my vehicle.

Jan 21, 2026

Honda of the Avenues responded

Thank you for your review! We’re glad Marcellis was friendly, understanding, and took the time to explain everything about your vehicle. We appreciate your feedback!

January 02, 2026

Dealership Rating
Employee Rating

Marcellis is very professional and responsive to my texts during the repair. He is doing a great job. More

by Marcapostol
Recommend Dealer
Yes

Other Employees Tagged: Marcellis Smith

Jan 13, 2026

Honda of the Avenues responded

Thank you for your feedback. We’re glad Marcellis was professional, responsive, and took great care of your repair.

December 30, 2025

Dealership Rating
Employee Rating

I had a great experience Happy New Year May God Bless you in the new year! More

by Tacha33461
Recommend Dealer
Yes

Other Employees Tagged: Marcellis Smith

Dec 30, 2025

Honda of the Avenues responded

Thank you! So glad you had a great experience. Happy New Year and blessings to you!

December 14, 2025

Dealership Rating
Employee Rating

We had to bring our 2025 Honda Van in as we got the A1 code for an oil change and tire rotation…said on the website, no military discount or happy hour discount. But my wife found the the deals on your Fa More

by reallgolfer72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 17, 2025

Honda of the Avenues responded

Thank you for your honest feedback. We’re sorry your experience didn’t meet expectations and appreciate you sharing these details. We’ll review this with our team to ensure clearer communication and better service moving forward. Your satisfaction is important to us.

December 13, 2025

Dealership Rating
Employee Rating

Quick, well priced Marcellis was great. He answered all my questions. They didn't try to up sell me. More

by elizabethc3375
Recommend Dealer
Yes

Other Employees Tagged: Marcellis Smith

Dec 17, 2025

Honda of the Avenues responded

Thank you for your feedback! We’re glad Marcellis provided great service and answered all your questions. We appreciate you choosing us for a fair and honest experience!

December 08, 2025

Dealership Rating
Employee Rating

Professional and courteous and kind. The service was excellent and I felt like all of my needs were satisfied. More

by markroto
Recommend Dealer
Yes

Other Employees Tagged: Marcellis Smith

Dec 09, 2025

Honda of the Avenues responded

Thank you for your kind review! We’re glad to hear you received excellent service and felt fully taken care of. We appreciate you choosing us and look forward to helping you again!

December 06, 2025

Dealership Rating
Employee Rating

Marcellus and Rory always take excellent care of me. This is why I have bought three cars from Honda of the Avenues. Thank you, Melissa May. More

by MELISSAMAY2008
Recommend Dealer
Yes

Other Employees Tagged: Marcellis Smith

Dec 09, 2025

Honda of the Avenues responded

Thank you, Melissa! We truly appreciate your loyalty and your kind words. Marcellus and Rory will be thrilled to hear your feedback — they take great pride in taking care of our guests. Thank you for choosing Honda of the Avenues for all three of your vehicles!

November 29, 2025

Dealership Rating
Employee Rating

Exceptional, honest work, and affordable. I never leave not knowing what I just paid for. More

by SIMONEMCGRUDER82
Recommend Dealer
Yes

Other Employees Tagged: Marcellis Smith

Dec 01, 2025

Honda of the Avenues responded

Thank you! We’re glad you appreciate our honest, transparent, and affordable service. We appreciate you choosing Honda of the Avenues!

November 25, 2025

Dealership Rating
Employee Rating

Marcellis was very friendly and helpful. The service to the car great. Dealership was clean and everyone on the staff was amazing. More

by MIKERAVY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2025

Honda of the Avenues responded

Thank you for the wonderful review! We’re glad Marcellis and our team provided friendly, helpful service and that you enjoyed your experience at our clean dealership. We appreciate you choosing Honda of the Avenues!

November 24, 2025

Dealership Rating
Employee Rating

Nice dealership, however, all the things wrong with my car, is not wrong. You just want me to spend more money. I just got new wiper blades and was told theyre bad and need new ones. Lol I just bought the More

by Ericac3
Service Time
Recommend Dealer
Yes
Dec 01, 2025

Honda of the Avenues responded

Thank you for your feedback. We’re sorry to hear about your experience and understand your concern. Our goal is always to provide honest and accurate recommendations. We appreciate you bringing this to our attention so we can ensure better clarity and trust in the future.

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