Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Marcellis Smith
Marcellis Smith at Honda of the Avenues

Marcellis Smith | Page 15

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

Contact Me
4.8
159 Reviews

Dealership Experience

4 yrs, 8 mos

Industry Experience

5 yrs, 10 mos

4.8

159 Reviews

Write a Review

159 Reviews of Marcellis Smith

March 16, 2024

Dealership Rating
Employee Rating

Marcellis was super helpful and friendly! Dropping off my vehicle for upkeep was very easy. More

by STELLARDRAGON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 04, 2025

Honda of the Avenues responded

Thank you for your feedback! We’re glad Marcellis was helpful and friendly, and that dropping off your vehicle for service was easy. We’ll be sure to pass along your praise!

March 11, 2024

Dealership Rating
Employee Rating

Marcellis was very profissional and answered all my question clearly. I got my service done in about 1:30h. More

by MARCELA.CUPERTINO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 15, 2025

Honda of the Avenues responded

Thanks for sharing! We're glad Marcellis provided great service and got you back on the road quickly.

March 09, 2024

Dealership Rating
Employee Rating

My truck was done fast and efficiently. Love everybody there. If you’re looking for a dealership that treats you like family, this is the place to go. More

by CPOYNOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard, Crista Poynor, Randy Lewis, Dan Deitrick, Steve Fink, Eric Laurendeau, AJ Vallarelli, Paula Williams , Luci Kott

Report | Print
Apr 12, 2024

Honda of the Avenues responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

March 06, 2024

Dealership Rating
Employee Rating

Quick check in. Honest review of issues and provided with a clear explanation of issues. More

by chudzfla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 04, 2025

Honda of the Avenues responded

We’re happy to hear your check-in was quick and that our team provided you with an honest and clear explanation of the issues. Thank you for trusting us with your vehicle!

March 06, 2024

Dealership Rating
Employee Rating

Good service, the waiting area was very clean. Even though many cars were there for service I was attended to promptly More

by Sandman
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 12, 2024

Honda of the Avenues responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

March 04, 2024

Dealership Rating
Employee Rating

Marcellus was very helpful and nice great asset. Honda is very easy to get my car serviced More

by FULFER8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 04, 2025

Honda of the Avenues responded

Thank you for your feedback! We’re glad Marcellus was helpful and that you find servicing your car at Honda easy. We’ll be sure to pass along your praise!

February 27, 2024

Dealership Rating
Employee Rating

Marcellis Smith was very professional and gave excellent customer service. I got an oil change done through express service and had free wifi and coffee while I waited. More

by NSTIERWALT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 10, 2025

Honda of the Avenues responded

Thank you for sharing your experience! We're glad Marcellis provided excellent service and that you enjoyed our express service and amenities. We appreciate your visit and hope to see you again soon!

February 21, 2024

Dealership Rating
Employee Rating

I appreciate the ability to schedule my appointment online. My service advisor, Marcellus, was friendly and professional. Great customer service all around. I will be bringing my Honda there for furthe More

by chmbers5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 12, 2024

Honda of the Avenues responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

February 20, 2024

Dealership Rating
Employee Rating

Great customer service, price was perfect, no complaints whatsoever. Easy to schedule appointment for service More

by MATTBELL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 04, 2025

Honda of the Avenues responded

Thank you for your feedback! We’re glad you had a great experience with our service, pricing, and easy scheduling. We truly appreciate your kind words!

February 17, 2024

Dealership Rating
Employee Rating

My previous service request did not go well, however when have service needs Marcellus Smith always provide excellent customer service… More

by DONNADTUBBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 04, 2025

Honda of the Avenues responded

Thank you for your feedback! We’re glad to hear Marcellus consistently provides excellent service and helps make your experience a positive one. We appreciate your continued trust in us.

1
...
14
15
16

Dealership Inventory (329 Vehicles)

used 2017 Honda CR-V car, priced at $17,362
2017 Honda CR-V
used
Basque Red Pearl exterior
CVT
All-wheel Drive
$17,362
View Details
new 2026 Honda Civic car, priced at $28,523
2026 Honda Civic
new
Urban Gray Pearl exterior
Automatic
Front-wheel Drive
$28,523
View Details
new 2026 Honda CR-V car, priced at $36,373
2026 Honda CR-V
new
Radiant Red Metallic exterior
Automatic
Front-wheel Drive
$36,373
View Details
new 2026 Honda Odyssey car, priced at $41,967
2026 Honda Odyssey
new
Modern Steel Metallic exterior
Automatic
Front-wheel Drive
$41,967
View Details
used 2026 Honda CR-V car, priced at $30,504
2026 Honda CR-V
used
Solar Silver Metallic exterior
CVT
All-wheel Drive
$30,504
View Details
new 2027 Honda HR-V car, priced at $29,655
2027 Honda HR-V
new
Milano Red exterior
Automatic
Front-wheel Drive
$29,655
View Details
View All Inventory