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Marcellis Smith
Marcellis Smith | Page 15
Service Advisor
Honda of the Avenues
11333 Philips Highway
Jacksonville, FL 32256
145 Reviews
Dealership Experience
4 yrs, 6 mos
Industry Experience
5 yrs, 8 mos
145 Reviews
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145 Reviews of Marcellis Smith
Verified Customer
February 08, 2024
Marceles was Great, but NOT sure WHY you have your employees and customers interact at dark desks in an open garage in freezing cold temperatures when there is a bight temperature controlled waiting r employees and customers interact at dark desks in an open garage in freezing cold temperatures when there is a bight temperature controlled waiting room 20 feet away. VERY Uncomfortable for customers, and not ideal working conditions or Honda Employees who are trying to provide High Quality Customer Service. More
by WAITE70
Other Employees Tagged: Cyrus Kanyuira , Robin Mel
February 03, 2024
Came in because of check engine light came on plus needed an oil change. To diagnose my check engine light it cost me $160 (just to figure out the problem, not to fix) then apparently my Honda needed some ty an oil change. To diagnose my check engine light it cost me $160 (just to figure out the problem, not to fix) then apparently my Honda needed some type of computer upgrade which was going to be additional $50 (needed done in order to diagnose or so I was told). After all was said and done they couldn’t find anything wrong. So essentially paid over $300 for an oil change since that was the only actual thing done to my vehicle. The cost is ridiculous and since nothing was wrong I should’ve been given some money off. More
by DAVISASH724
January 30, 2024
Marcellis smith do an excellent work and customer service, very knowledgeable and very professional. I will recommend him for future work. service, very knowledgeable and very professional. I will recommend him for future work. More
by kelvin
Other Employees Tagged: Kent Alexander
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