Marcellis Smith | Page 15

Came in for an oil change and tire rotation. The oil change was done but the tires were not rotated. Must have been a miscommunication. Also it takes much too long for just an oil change. About The oil change was done but the tires were not rotated. Must have been a miscommunication. Also it takes much too long for just an oil change. About 2 hours. More

by owensecc Verified Customer Verified Customer

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Always amazing experience. Quick and extremely helpful service. My vehicle has been able to continue running so long thanks to the help Ive gotten here. Quick and extremely helpful service. My vehicle has been able to continue running so long thanks to the help Ive gotten here. More

by bahensky4 Verified Customer Verified Customer

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Marcellious, and Clay helped me immensely. Clay helped iron out a problem with financing with Ally. And Marcellious helped check me in, checked me out, and explained to me with satisfaction ev Clay helped iron out a problem with financing with Ally. And Marcellious helped check me in, checked me out, and explained to me with satisfaction everything that was done during the oil change, tire rotation and brake checks. I’m very happy with the care I get when I come to Honda of the Avenues. Thank you. Mike Talley More

by mikenkathi6268 Verified Customer Verified Customer

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The service writer tried passing my appointment off to another service writer who basically said heck no! but immediately did a write for a sales persons daughter that didn't have an appointment. They t another service writer who basically said heck no! but immediately did a write for a sales persons daughter that didn't have an appointment. They took almost 2 hours for a simple oil/filter change when I had an appointment scheduled. They don't put ant carpet/seat protectors in before maintenance anymore, there is no longer a quick wash and or vacuum of the car anymore and they try to up sell you at every opportunity. More

by rheat2 Verified Customer Verified Customer

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They send email of what's wrong with your car. Send pictures and reports about what's happening Send pictures and reports about what's happening More

by cheriegaskin92 Verified Customer Verified Customer

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Had a broken tail light; drove into service at 6 PM and drove out at 6:30 PM. Fast and efficient service! drove out at 6:30 PM. Fast and efficient service! More

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I thought I needed a new battery, but they checked and secured some stuff that was loose and it was under an hour! Totally recommend! secured some stuff that was loose and it was under an hour! Totally recommend! More

by mattandjenc Verified Customer Verified Customer

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Service was top notch. I was called to let me know that the part was in and made the appointment. Dropped off the Honda, and two hours later, the car was ready. Marcellis a I was called to let me know that the part was in and made the appointment. Dropped off the Honda, and two hours later, the car was ready. Marcellis already knew I was coming and had everything ready to go for the repair. Communication was outstanding and made the experience overall excellent. More

by Jason H Verified Customer Verified Customer

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The staff was extremely helpful and explained everything thoroughly! Everyone is super nice and patient! thoroughly! Everyone is super nice and patient! More

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First time using Speed service. Very good and easy. Marcellis was very attentive to my request for oil change,etc. Checked with me on the progress of the work. Good employee. Very good and easy. Marcellis was very attentive to my request for oil change,etc. Checked with me on the progress of the work. Good employee. More

by baker7081 Verified Customer Verified Customer

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