Marcellis Smith
Marcellis Smith at Honda of the Avenues

Marcellis Smith | Page 15

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.8
159 Reviews

Dealership Experience

4 yrs, 8 mos

Industry Experience

5 yrs, 10 mos

4.8

159 Reviews

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159 Reviews of Marcellis Smith

March 16, 2024

Dealership Rating
Employee Rating

Marcellis was super helpful and friendly! Dropping off my vehicle for upkeep was very easy. More

by STELLARDRAGON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2025

Honda of the Avenues responded

Thank you for your feedback! We’re glad Marcellis was helpful and friendly, and that dropping off your vehicle for service was easy. We’ll be sure to pass along your praise!

March 11, 2024

Dealership Rating
Employee Rating

Marcellis was very profissional and answered all my question clearly. I got my service done in about 1:30h. More

by MARCELA.CUPERTINO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2025

Honda of the Avenues responded

Thanks for sharing! We're glad Marcellis provided great service and got you back on the road quickly.

March 09, 2024

Dealership Rating
Employee Rating

My truck was done fast and efficiently. Love everybody there. If you’re looking for a dealership that treats you like family, this is the place to go. More

by CPOYNOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 12, 2024

Honda of the Avenues responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

March 06, 2024

Dealership Rating
Employee Rating

Quick check in. Honest review of issues and provided with a clear explanation of issues. More

by chudzfla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2025

Honda of the Avenues responded

We’re happy to hear your check-in was quick and that our team provided you with an honest and clear explanation of the issues. Thank you for trusting us with your vehicle!

March 06, 2024

Dealership Rating
Employee Rating

Good service, the waiting area was very clean. Even though many cars were there for service I was attended to promptly More

by Sandman
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Apr 12, 2024

Honda of the Avenues responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

March 04, 2024

Dealership Rating
Employee Rating

Marcellus was very helpful and nice great asset. Honda is very easy to get my car serviced More

by FULFER8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2025

Honda of the Avenues responded

Thank you for your feedback! We’re glad Marcellus was helpful and that you find servicing your car at Honda easy. We’ll be sure to pass along your praise!

February 27, 2024

Dealership Rating
Employee Rating

Marcellis Smith was very professional and gave excellent customer service. I got an oil change done through express service and had free wifi and coffee while I waited. More

by NSTIERWALT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2025

Honda of the Avenues responded

Thank you for sharing your experience! We're glad Marcellis provided excellent service and that you enjoyed our express service and amenities. We appreciate your visit and hope to see you again soon!

February 21, 2024

Dealership Rating
Employee Rating

I appreciate the ability to schedule my appointment online. My service advisor, Marcellus, was friendly and professional. Great customer service all around. I will be bringing my Honda there for furthe More

by chmbers5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 12, 2024

Honda of the Avenues responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

February 20, 2024

Dealership Rating
Employee Rating

Great customer service, price was perfect, no complaints whatsoever. Easy to schedule appointment for service More

by MATTBELL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2025

Honda of the Avenues responded

Thank you for your feedback! We’re glad you had a great experience with our service, pricing, and easy scheduling. We truly appreciate your kind words!

February 17, 2024

Dealership Rating
Employee Rating

My previous service request did not go well, however when have service needs Marcellus Smith always provide excellent customer service… More

by DONNADTUBBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2025

Honda of the Avenues responded

Thank you for your feedback! We’re glad to hear Marcellus consistently provides excellent service and helps make your experience a positive one. We appreciate your continued trust in us.

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