Marcellis Smith | Page 17

Great customer service, price was perfect, no complaints whatsoever. Easy to schedule appointment for service whatsoever. Easy to schedule appointment for service More

by MATTBELL2 Verified Customer Verified Customer

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My previous service request did not go well, however when have service needs Marcellus Smith always provide excellent customer service… have service needs Marcellus Smith always provide excellent customer service… More

by DONNADTUBBS Verified Customer Verified Customer

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Marcellis is a top notch service advisor. He always greets me with a smile. He is very knowledgeable and always makes appropriate suggestions on what needs to be addressed. He also gives me t He always greets me with a smile. He is very knowledgeable and always makes appropriate suggestions on what needs to be addressed. He also gives me the accurate time for how long my car will be repaired. I have always taken my car for maintenance at Honda of the avenue and have never been disappointed. I’ve also purchased several cars from Honda of the Avenue as well More

by juche9899 Verified Customer Verified Customer

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Marcellis is great. He provided detailed information on recommended services as well as the services that were completed. Exceptional customer service! He provided detailed information on recommended services as well as the services that were completed. Exceptional customer service! More

by yolanda.enriquez1016 Verified Customer Verified Customer

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Everything was great. Service was easy and fast. Overall very pleased with my experiences at Honda. Service was easy and fast. Overall very pleased with my experiences at Honda. More

by samantha.e.luther Verified Customer Verified Customer

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Pleasant waiting area with free water and good coffee, courteous staff person, good communication and wait time was ok. courteous staff person, good communication and wait time was ok. More

by suzlolsen55 Verified Customer Verified Customer

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Services associate M Smith had bad attitude very disrespectful. I never want to deal with him again. disrespectful. I never want to deal with him again. More

by RRBA1YER Verified Customer Verified Customer

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Marceles was Great, but NOT sure WHY you have your employees and customers interact at dark desks in an open garage in freezing cold temperatures when there is a bight temperature controlled waiting r employees and customers interact at dark desks in an open garage in freezing cold temperatures when there is a bight temperature controlled waiting room 20 feet away. VERY Uncomfortable for customers, and not ideal working conditions or Honda Employees who are trying to provide High Quality Customer Service. More

by WAITE70 Verified Customer Verified Customer

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Came in because of check engine light came on plus needed an oil change. To diagnose my check engine light it cost me $160 (just to figure out the problem, not to fix) then apparently my Honda needed some ty an oil change. To diagnose my check engine light it cost me $160 (just to figure out the problem, not to fix) then apparently my Honda needed some type of computer upgrade which was going to be additional $50 (needed done in order to diagnose or so I was told). After all was said and done they couldn’t find anything wrong. So essentially paid over $300 for an oil change since that was the only actual thing done to my vehicle. The cost is ridiculous and since nothing was wrong I should’ve been given some money off. More

by DAVISASH724 Verified Customer Verified Customer

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Excellent as always! I always feel taken care of and valued here. And I can trust what they’re telling me and recommending. I always feel taken care of and valued here. And I can trust what they’re telling me and recommending. More

by daisyrblack Verified Customer Verified Customer

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