Marcellis Smith | Page 16

Had a broken tail light; drove into service at 6 PM and drove out at 6:30 PM. Fast and efficient service! drove out at 6:30 PM. Fast and efficient service! More

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I thought I needed a new battery, but they checked and secured some stuff that was loose and it was under an hour! Totally recommend! secured some stuff that was loose and it was under an hour! Totally recommend! More

by mattandjenc Verified Customer Verified Customer

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Service was top notch. I was called to let me know that the part was in and made the appointment. Dropped off the Honda, and two hours later, the car was ready. Marcellis a I was called to let me know that the part was in and made the appointment. Dropped off the Honda, and two hours later, the car was ready. Marcellis already knew I was coming and had everything ready to go for the repair. Communication was outstanding and made the experience overall excellent. More

by Jason H Verified Customer Verified Customer

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The staff was extremely helpful and explained everything thoroughly! Everyone is super nice and patient! thoroughly! Everyone is super nice and patient! More

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First time using Speed service. Very good and easy. Marcellis was very attentive to my request for oil change,etc. Checked with me on the progress of the work. Good employee. Very good and easy. Marcellis was very attentive to my request for oil change,etc. Checked with me on the progress of the work. Good employee. More

by baker7081 Verified Customer Verified Customer

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Marcellus was very polite and got me in and out quickly. I respect that he asked me about other services my car might need, but did not give me a guilty trip for services I declined. I respect that he asked me about other services my car might need, but did not give me a guilty trip for services I declined. More

by catfp Verified Customer Verified Customer

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Very much disappointed: I am a regular customer at this dealership and have never encountered any issues in the past other than one time. However, this time, I believe the service representative mishandled dealership and have never encountered any issues in the past other than one time. However, this time, I believe the service representative mishandled the situation. Prior to my service appointment, I had already discussed my issue with another service personnel, who then consulted the parts department and provided me with a quote. To my surprise, when I arrived for my appointment, the service representative assigned to me refused to accept the previously provided quote. Despite receiving it from another dealership employee earlier that day, the service rep argued and treated me poorly. Moreover, throughout the service process, communication was solely via text message, even though I was physically present at the dealership. I had to seek out the service rep for updates, as they did not approach me. More

by Sam Verified Customer Verified Customer

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Marcellis was super helpful and friendly! Dropping off my vehicle for upkeep was very easy. Dropping off my vehicle for upkeep was very easy. More

by STELLARDRAGON Verified Customer Verified Customer

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Marcellis was very profissional and answered all my question clearly. I got my service done in about 1:30h. question clearly. I got my service done in about 1:30h. More

by MARCELA.CUPERTINO1 Verified Customer Verified Customer

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My truck was done fast and efficiently. Love everybody there. If you’re looking for a dealership that treats you like family, this is the place to go. Love everybody there. If you’re looking for a dealership that treats you like family, this is the place to go. More

by CPOYNOR Verified Customer Verified Customer

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