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Marcelo Casares
Marcelo Casares at INFINITI of Manhasset
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Marcelo Casares

Parts Manager

INFINITI of Manhasset

1225 Northern Boulevard
Manhasset, NY 11030

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3 Reviews of Marcelo Casares

February 07, 2021

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"I went to Infiniti of Manhasset on Thursday after going..."

- bethmirage

I went to Infiniti of Manhasset on Thursday after going to BMW to shop for a crossover. I wasn’t treated or taken seriously at BMW. This could be due to the fact that I’m a single woman or maybe not, but I didn’t feel comfortable.  After wasting about an hour of my time,  I went down the road to Infiniti of Manhasset where I was greeted by a salesman, David Bales.  He introduced himself and invited me into his office where he took the time to ask me what was important to me about a car.  He carefully listened to my needs and recommended the QX50.  He walked me to the showroom where the QX50 was displayed and it really caught my eye with its very stylish and sporty look. David explained all the features in and out and I must say I was very impressed with the safety features. We went for  a test drive and the QX50 offered an abundance of room, comfort, and was overall a very luxurious ride. After the test drive, I met with the sales manager, Mark Klein.  He was extremely welcoming and made me feel very comfortable. Mark really went out of his way to make sure that everything went well and that I was 100% happy.  I was very impressed with this dealership and the professionalism I encountered. After making the decision to purchase the  2021 QX50, I was introduced to another sales manager, Paul Santo and the general manager, Mr. David Fine, who also were both true professionals. I decided to pick up my new car the following day. When I went to pick up the car,  I met with the business manager, Vinny Quenqua. He explained some options that were available to me and guided me through the paperwork. I was then escorted back to David Bales who brought me to the service department and introduced me to the service department employees and explained the procedure of when I bring the car in for service. It was truly a great experience at Infiniti of Manhasset.  I was treated with the utmost professionalism and respect through the entire process.  I have purchased and leased many vehicles over the years and never ran into a dealership like Infiniti of Manhasset. Thank you very much to all the employees who went above and beyond to make sure their customer was happy and 100% satisfied!  You can rest assured I will be recommending your dealership over and over again. Beth

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Yes
Feb 12, 2021

INFINITI of Manhasset responded

Bethmirage, thanks for your praise and kind comments about our team. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Infiniti Of Manhasset!

June 02, 2020

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"Great Job Guys!"

- jgraham217

The crew in service does a great job. Joe has a way of making his customers feel appreciated. I keep coming back year after year. The car is almost twenty years old and they keep it looking and driving the same way it did twenty years ago. Great Job Guys!!!

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Yes

Other Employees Tagged: Tom Christensen, Joe Bosco

January 30, 2016

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"Service"

- MrBlake

The experience was amazing from start to finish. Treated me like family excellent staff and very accomqdating to me and all of my service needs. I love my infiniti

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Other Employees Tagged: Vincent Demaggio, David Banks , Mel and Andrea

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