Marcin Paluch | Page 14

My New Mazda I can't say enough about the wonderful service I received at Capistrano Mazda. Many thanks to Marcin and Tom- they really made this experience so pos I can't say enough about the wonderful service I received at Capistrano Mazda. Many thanks to Marcin and Tom- they really made this experience so positive and there was no pressure! I am so so happy with my new Mazda 3! More

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Great job by Katrina and Marcin Met with Marcin first and he did a great job with inial questions and next day follow up. Came back a few days later and purchased the new Mazda 6 wit Met with Marcin first and he did a great job with inial questions and next day follow up. Came back a few days later and purchased the new Mazda 6 with Katrina who did a fantastic job. More

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Friendly, fast and caring We were recommended by a prior employee to talk to Tom Deering about a new car and we could not have asked for a better experience. We were treated w We were recommended by a prior employee to talk to Tom Deering about a new car and we could not have asked for a better experience. We were treated with respect and like we mattered to the company and didn't have to wait. Tom turned us on to Marcin Paluch and he was awesome. Very informative, very honest and full of integrity for being a car salesman. The experience could not have been better and I highly recommend Capistrano Mazda from Tom to Marcin to the finance guy Joey. More

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Outstanding Customer Care! This Team Gets it!! From the moment we stepped thru the door at Capistrano Mazda the experience was head and shoulders above anything experienced in a "typical" dealer. From the moment we stepped thru the door at Capistrano Mazda the experience was head and shoulders above anything experienced in a "typical" dealer. These folks know customer service, know what it takes to make customers feel like family, and are willing to go the extra mile to ensure their motto of "Smileage Guaranteed" is always front and center. This is the first experience my 18 year old daughter had with a dealership, I think they have set the bar sooo high that any others in the future (if any!!) will pale in comparison. Thank you shout outs to Marcin, Moe, Tom, Joey, Paul and the rest of the Capo Mazda team. You have earned a few more Customers For Life! More

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Everything We Wanted! Capistrano Mazda has done a wonderful job in assisting my family and I! Marcin has helped us twice over to get exactly what we need and want out of my Capistrano Mazda has done a wonderful job in assisting my family and I! Marcin has helped us twice over to get exactly what we need and want out of my brand new Mazda 3. Thank you guys for the wonderful help and making things easy and efficient. More

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Great car buying experience Marcin, my salesperson, made this entire experience very easy and pleasant. I usually dread car shopping but this experience was so easy. The popcorn Marcin, my salesperson, made this entire experience very easy and pleasant. I usually dread car shopping but this experience was so easy. The popcorn and soft drinks offered while waiting for finance are a nice touch as well. More

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Very nice service! Last week I bought my first new car in my life. I was very luck I met Marcin! He was so nice and honesty. He analyzed for me about car. Never gave me Last week I bought my first new car in my life. I was very luck I met Marcin! He was so nice and honesty. He analyzed for me about car. Never gave me press! Finally I chose CX5 and got nice price.Also he helped me applying insurance. Even I changed my mind many times. He and his leader didn't angry. I was very satisfied with their service ! And very happy I chose Capo Mazda! More

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How Car Buying Should Be I'd met Marcin a few times prior to my purchase when visiting the lot to view the vehicles as well as for my test drive. He couldn't be more friendly I'd met Marcin a few times prior to my purchase when visiting the lot to view the vehicles as well as for my test drive. He couldn't be more friendly and less pushy, exactly the opposite of your typical car salesman. After exploring other makes and models I decided on a CX-5 and contacted multiple dealers in the area, After giving a competitive offer, I made my choice to work with Capo Mazda. Moe, Katrina and Marcin were the most friendly and helpful employees I've ever encountered at a dealership and made the whole experience incredibly enjoyable. Even if they didn't offer a year of free maintenance I would still return here for any future needs. Couldn't recommend them higher! More

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My first new car! Diego and Marcin were so helpful in finding the exact car I wanted, with the features and color. The deal they told me they could get for me was true, Diego and Marcin were so helpful in finding the exact car I wanted, with the features and color. The deal they told me they could get for me was true, no surprises along the way. I would recommend them to anyone, and Mazda is a great car! More

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A WONDERFUL experience !! My wife and I were looking at mid-sized suvs/crossovers. We were undecided but had narrowed our search down to Honda, Toyota, Hyundai, Kia, and Mazda. My wife and I were looking at mid-sized suvs/crossovers. We were undecided but had narrowed our search down to Honda, Toyota, Hyundai, Kia, and Mazda. The car buying experience can be annoying and stressful, as we all know. We had questions about these vehicles but did not want to be pushed or hounded while we were looking around the lot. Some sales people seemed like they were reading off scripts. They didn't ask us questions, didn't listen to what WE were asking, others acted as though we were interrupting them. This is commission sales, we get it. We are in sales also. Then we went to Capistrano Mazda and met Marcin. Warm, honest, engaging, asked what was important to US !! Imagine that, he cared about what WE wanted ! We were looking at the CX5. He showed us the differences between trim levels and when we told him that we just became grandparents, he went straight into the safety features of the vehicle....again, he listened. When we wanted to get some ideas of lease costs versus purchasing, he and his sales manager, Tom, couldn't be more accommodating or helpful. We explained to Marcin that we still wanted to see Hyundai and Kia. No problem. He said "If you have any questions please feel free to call" NO pressure ! That night we went home and made our decision. The next day we called Marcin and explained what vehicle we wanted, the color and interior, and where we wanted to be monthly. Again, NO problem. He called back within minutes telling us exactly what we need to put down. And again, a BIG thank you to his sales manager for accommodating us by giving us the numbers. Other dealers won't give you ANY information if your not ready to sign on the dotted line. We went to the dealership that night, Marcin and his manager Moe, found us the vehicle that we wanted and we DID sign on the dotted line ! Joey, the finance manager, met us with the paperwork and everything went very smoothly. 2 days later when we went to pick up the car, we found out that the dealer that they were going to get the car from sold it that day. Marcin and Moe scrambled to get us another vehicle and had I'm there waiting for us. Kevin, the other finance manager, had the new paperwork all ready for us and again, everything went smooth as silk. And THIS vehicle had 50 less miles on it !! We are VERY satisfied customers and could not recommend this team of professionals any more highly. A WONDERFUL car buying experience ! More

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