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Marco Fausto
366 Reviews
366 Reviews
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366 Reviews of Marco Fausto
April 16, 2023
Everyone was great. Mia was especially wonderful to deal with. She was professional and knowledgeable. We bright two bmws to get fixed at pacific bmw because how easy Mia was especially wonderful to deal with. She was professional and knowledgeable. We bright two bmws to get fixed at pacific bmw because how easy it was to deal with them. Loved the text updates also More
by TDEMSHKI
Verified CustomerOther Employees Tagged: Amie Gasabyan, Manuel Cruz , Henry Burmayan, Gilbert Pogosyan, In my previous comment I referred to Amy. I meant Mia. She is a real asset to pacific bmw
April 10, 2023
I have a been a loyal customer, we have several BMW in the household and service at Pacific BMW is just weak, they forget to follow up with customer concerns for repairs, they changed wipers without aski the household and service at Pacific BMW is just weak, they forget to follow up with customer concerns for repairs, they changed wipers without asking the customer. Had an appointment and still waited a long time to be taken care of. More
by james@tmjinsurance.com
Other Employees Tagged: Amie Gasabyan, Manuel Cruz , Henry Burmayan, Gilbert Pogosyan
July 11, 2022
Helpful, knowledgeable, concerned, caring, professional, service oriented. What not hesitate to buy a BMW product from them again service oriented. What not hesitate to buy a BMW product from them again More
by carolefleischman
Other Employees Tagged: Thomas Kamenos , Henry Burmayan, Chris in sales
April 27, 2022
Work wasn’t completed as agreed. No accountability or effort to rectify the issue. Yet, there was great effort to propose thousands of dollars in repairs. If it wasn’t the only BMW No accountability or effort to rectify the issue. Yet, there was great effort to propose thousands of dollars in repairs. If it wasn’t the only BMW service in my area I’d never go back. When I need to buy a new car I won’t be going here either. More
by skap
April 21, 2022
Third time in a row I had problems with this dealership. First time I waited for 90 mins because they forgot I was there. Next I asked for my wipers to be replaced abs they didn’t do it and said they forgo First time I waited for 90 mins because they forgot I was there. Next I asked for my wipers to be replaced abs they didn’t do it and said they forgot. To bring it back another day. The last time I asked them to change my oil and my rep said it was fine and didn’t need a change. 2 days later my oil light went on and it needs a change. So now I have to take another day from work to drop my car off and be inconvenienced theses guys used to be great but went down hill about a year ago. More
by DARRYL_OLIVIER
April 16, 2022
Service was generally good. My only problem was a part that they ordered. It seems BMW sent BMW the wrong part, and I waited over 3 weeks and I am still waiting for that part. V My only problem was a part that they ordered. It seems BMW sent BMW the wrong part, and I waited over 3 weeks and I am still waiting for that part. Very frustrating…..BMW Pacific said they would call me when correct part arrived. Its been over 2 week and they still havent called me. I dont know, maybe I should have gone to another BMW dealer More
by THEMANOFSTEEL
Other Employees Tagged: Amie Gasabyan, Manuel Cruz , Henry Burmayan, Narek Petrosian, Gilbert Pogosyan, John Vasquez
April 14, 2022
Excellent, fantastic, great, awesome, friendly, helpful, quality, customer service, fast, efficient, communication, wonderful, cheerful, exciting. quality, customer service, fast, efficient, communication, wonderful, cheerful, exciting. More
by ARNO_SHAHNAZARIAN
Other Employees Tagged: Amie Gasabyan, Manuel Cruz , Henry Burmayan, Narek Petrosian, Gilbert Pogosyan
